No smoking Not enforced on Navigator

[aloha43]

Call 9-1-1... that will ring in the Bridge and report it to the Captain or officer that answers the phone

 

Great idea. It is hazardous materials entering my lungs.

[SheehanDJ]

From what I've seen of the smoking policy it is a $250 cleaning fine.

 

I may be wrong but, I've never seen anything other than the fine mentioned in their smoking policy. It's possible that they have been fined and now there is nothing more that can be done.

 

All that being said, your average person wouldn't do it any more after someone in charge has spoken to them, which with the lengths OP has gone to, I imagine someone has. I would guess that you are dealing with a VIP situation, and sorry to break it to you, but you won't win against a VIP.

 

Not only won't said VIP get fined, they will receive an apology about all the complaints OP is making and probably be comp'd something for their trouble.

 

Life isn't fair, rules don't apply equally to those with power and influence.

[ATC cruiser]

Last year on Indy I had an aft cabin on deck 10. One evening the guests in the RFS below us on deck nine decided to smoke. We called guest services, within a half hour there was a knock on our cabin door. They had sent up a ships officer and a GIANT member of security to investigate. They went out on our balcony and looked down into the balcony of the RFS. The guest was no longer on the balcony, but his cigarettes where left on his balcony dinning table. They came back into my cabin and told me they would take care of it. Never smelled smoke again. Because of the way the balconies are designed, there is absolutely no expectation of privacy in an aft balcony, even if there was, your not posting a picture of the guy on social media. Your just using it as proof for security. Then if nothing is done, I'd send that picture to corporate. I'd be requesting a free cruise in the RFS if I had complained 6 times and nothing were done. I would also demand an explanation from the hotel director why nothing was done. Accidentally dropping a bucket of water onto them would be fun also.

[Clarea]

From what I've seen of the smoking policy it is a $250 cleaning fine.

 

I may be wrong but, I've never seen anything other than the fine mentioned in their smoking policy. It's possible that they have been fined and now there is nothing more that can be done....

Here's the policy:

 

http://www.royalcaribbean.com/customersupport/faq/details.do?pagename=frequently_asked_questions&pnav=5&pnav=2&faqType=faq&faqSubjectId=333&faqSubjectName=Onboard+Policies&faqId=3101

 

It says they can do more, subject to the "Consequences" section of the Guest Conduct Policy.

[Retired LEO]

From what I've seen of the smoking policy it is a $250 cleaning fine.

 

I may be wrong but, I've never seen anything other than the fine mentioned in their smoking policy. It's possible that they have been fined and now there is nothing more that can be done.

 

All that being said, your average person wouldn't do it any more after someone in charge has spoken to them, which with the lengths OP has gone to, I imagine someone has. I would guess that you are dealing with a VIP situation, and sorry to break it to you, but you won't win against a VIP.

 

Not only won't said VIP get fined, they will receive an apology about all the complaints OP is making and probably be comp'd something for their trouble.

 

Life isn't fair, rules don't apply equally to those with power and influence.

 

1. Warning

2. $250.00 fine

3. Removal from ship

[waterbugohio]

You need to scroll down the left hand side of the FB page and you'll find it under Visitor Posts.

 

Thanks, I found it. And responded to several comments. Need to let RCI know we support the OP.

 

As far as dumping the water. Don't think I would have the nerve to actually do that. HOWEVER. If I had a bottle of water sitting on my balcony and I "accidently" knocked if over by mistake and it ran down below. Well, that would just be terrible.;)

[Blackfish123]

I wish I could lend the OP my DH - he can clear a large room in the blink of an eye with certain ... ahem ... bodily emanations! He could stand with his back to the rail and let rip every time they lit up! The occupants of the other balcony would soon find out about the effects of noxious air :o;)

 

 

 

On second thoughtd, this would be a definite fire hazard ...:eek:

[brillohead]

I truly understand why the OP is upset but doing what you suggest is wrong. Two wrongs do not make a right. If you did that you would find yourself waving goodbye from the dock and rightfully so.

 

Hey, waterspouts happen, as do short pop-up rainshowers! ;)

 

Unlike the OP, I would certainly say something directly to the offender -- that would be my FIRST step. If that didn't get any results, and then Guest Services / Security didn't fix the situation either, I'd have no problem whatsoever "putting out a dangerous fire" myself.

 

Hard to respect people who don't respect others.

[Big_G]

And you'd be tossed off the ship :o

 

Attached or unattached to the camera? :eek::D

[rkd1]

I wish I could lend the OP my DH - he can clear a large room in the blink of an eye with certain ... ahem ... bodily emanations! He could stand with his back to the rail and let rip every time they lit up! The occupants of the other balcony would soon find out about the effects of noxious air :o;)

 

 

 

On second thoughtd, this would be a definite fire hazard ...:eek:

 

Wish we had him. Talked to someone who told us they told the smoker if we complain again they will be hit with a very large fine. So far so good

[Cruisin Dave]

Wish we had him. Talked to someone who told us they told the smoker if we complain again they will be hit with a very large fine. So far so good

 

You should still request an OBC or some compensation. Maybe get the Ultimate Drink Package for both of you. :D

[JamesEM]

Recently spoke to a neighbor who just booked a RCL cruise because their travel agent told them that RCL no longer enforces the no smoking rules. Apparently the OP problem is not an isolated incident.

[nekzaadvakil]

Recently spoke to a neighbor who just booked a RCL cruise because their travel agent told them that RCL no longer enforces the no smoking rules. Apparently the OP problem is not an isolated incident.

 

I absolutely love RCCL/Celebrity and consider myself to be loyal to Royal. But not enforcing a NO Smoking Policy would ensure that I never book a balcony room again. And ever since we've tried a balcony room, I don't think we'd be able to go back to an inside room, which means we'd probably change cruise lines.

 

We would be fine with less than fantastic food, ordinary entertainment, expensive drinks but definitely not ok with smoking. One of the reasons that we book RCCL is because of its No Smoking Policy. Thats part of the product/experience that we're paying money for.

 

If they are unable to enforce it, then that is deficiency of service on their part and legally they have not kept their part of the agreement. Really frustrating when they refuse to enforce these policies.

[Cel_cruise]

consider myself to be loyal to Royal. But not enforcing a NO Smoking Policy would ensure that I never book a balcony room again. And ever since we've tried a balcony room, I don't think we'd be able to go back to an inside room, which means we'd probably change cruise lines.

 

 

 

We would be fine with less than fantastic food, ordinary entertainment, expensive drinks but definitely not ok with smoking. One of the reasons that we book RCCL is because of its No Smoking Policy. Thats part of the product/experience that we're paying money for.

 

 

 

If they are unable to enforce it, then that is deficiency of service on their part and legally they have not kept their part of the agreement. Really frustrating when they refuse to enforce these policies.

 

 

This sums up my thoughts as well. It sounds like you have tried to be very persistent - more than most - I hope you get results - or atleast some credit to make NEXT weeks cruise amazing enough for two weeks!

[Out to sea!]

Like it or not' date=' there is no legal expectation of privacy while on a balcony. Knocking something out of someone's hands, dumping water on them, etc., is Battery. The cell or brig for the perpetrator will not have a balcony. :)

 

Do not directly communicate with the offenders. There is risk in doing so.

 

I'm sure Royal will do something for you, but it's a shame it's ruining your trip in the meantime.[/quote']

 

It's interesting hearing all of the legal opinions from the lawyers here. Never knew so many lawyers cruised as well :)

[Out to sea!]

Sorry, but what you are saying is still not right. Just FYI, this is my field of expertise. Just not liking something doesn't make it illegal.

 

If it's your field of expertise then you obviously should know an allegation must be proven.

[Out to sea!]

So you have a balcony over the mall or the pool area and no one can look up and invade your privacy while you are breaking the rules smoking and making life miserable for those around you. Pretty self centered I would say. And taking someone's picture is not illegal unless you make money from it so smile and click click lol

 

Where do you see that I am a smoker or break the rules or waste money on balconies? Nice set of assumptions on your part. :rolleyes:

Edited August 29, 2015 by Out to sea!

[Out to sea!]

1. Warning

2. $250.00 fine

3. Removal from ship

 

All if proven by the ship's crew. Not based the word of a passenger.

[ocav]

At the end of the day, the policy isn't there just for the benefit of the cabins around you, it's there for fire safety reasons. It should be enforced, and Royal not doing so is very off putting

[cunarderdiamond7]

Find a better cruise line.

 

There are dozens of them that enforce rules, especially rules that involve potential fire on a ship

[CaribSailor]

Its clear by threads like these who ran to the principals office when they were younger, who use to fight and who was go with the flow... Kinda funny. The interesting thing is on the aft of voyager and freedom class ships is where the dining room crew go out for smoke breaks on deck 5 which is visible from most of the aft balconies. It might be awkward for someone who was just out there smoking have to come and reprimand someone for smoking as many of the crew wear multiple hats. I remember a cruise about a 2 years ago where my wife, 3 year old son and myself were walking back from picking up my son from the nursery on Oasis and on our way we walked by a room that Jeff Spicoli must have been staying in with Chech and Chong. The smell of herb was so strong when we walked by a cabin and it filled the hallway. I stopped for a split second to reminisce about my not so long ago youth and 2 ships officers walked right by me and said "smells a little skunky eh?" We all laughed. It was not the only night we smelt it in that particular location.

Edited August 29, 2015 by CaribSailor

[Out to sea!]

At the end of the day, the policy isn't there just for the benefit of the cabins around you, it's there for fire safety reasons. It should be enforced, and Royal not doing so is very off putting

 

That in itself is a joke. The only fire at sea attributed to a cigarette was on a Princess ship and that was not even proven but believed to be started by a thrown cigarette. The cigarette landed on clothing (that is not supposed to be left on a balcony) which caught fire catching the balcony furniture on fire (the furniture has been changed to flame retardant furniture now). Almost impossible to catch a ship on fire with a cigarette unless you're using a flame thrower to light it.

[cunarderdiamond7]

That in itself is a joke. The only fire at sea attributed to a cigarette was on a Princess ship and that was not even proven but believed to be started by a thrown cigarette. The cigarette landed on clothing (that is not supposed to be left on a balcony) which caught fire catching the balcony furniture on fire (the furniture has been changed to flame retardant furniture now). Almost impossible to catch a ship on fire with a cigarette unless you're using a flame thrower to light it.

Wait

 

In more than 150 years, there's only been ONE fire on a ship attributed to a cigarette?

[ronandannette]

OP: there are cruise lines that, not only have significantly more restrictive smoking policies but also, enforce them. Consider Oceania for your next cruise.

Please elaborate - how is it "significantly" more restrictive? When researching an Oceania cruise recently I read in their materials that that smoking is permitted in designated, outdoor areas only. Besides the casino, this is EXACTLY the same policy as RCCL.

What exactly are they afraid of? It's their policy, just warn them and add the $250 fine to the account. Obviously they are sheltering this person for some reason.

As a pp upthread mentioned, it's very possible that the fine had ALREADY been imposed and the passengers were basically considering it a "surcharge". Another post mentioned some heresay about the passengers being told an additional, larger fine would be imposed, but I don't know how RCCL could do that arbitrarily since it is not provided for in the cruise contract. Short of disembarking them (which is a agreed-upon consequence), I'm not sure how rule-breakers can be stopped if they're intent on continuing their behaviour.

[Aquahound]

If it's your field of expertise then you obviously should know an allegation must be proven.

 

Well, duh. But that's not what we were talking about, now was it?

 

It's interesting hearing all of the legal opinions from the lawyers here. Never knew so many lawyers cruised as well :)

 

Wow, you just cannot admit when you're wrong, can you?