Andy Posted July 20, 2016 #51 Share Posted July 20, 2016 This from both Anca (Michael's Club) and Rossy ( Captains Club). The company which did this has not renewed the contract and so far a replacement has not been found. This is unwelcome news and I hope that Celebrity will be successful in finding a new company. (( Yes, I know it's still on the website, but the crack Celebrity IT team hope to have it removed in the next five years:) )) Hi Cruisestitch, Thanks for sharing with us. Interestingly, it was offered on Allure on Sunday. My Sister purchased it, and commented how great the service was. I wonder if RCCL and X use the same company ? If not, Celebrity should be able to retain the company RCCL currently uses. Let's hope Celebrity will resolve this as soon as possible. Link to comment Share on other sites More sharing options...
jagoffee Posted July 20, 2016 #52 Share Posted July 20, 2016 It was only offered on a finite number of airlines and it never seemed to be one that I was booked on. I would have used it in a heart beat. I always wondered how they could do it for only $20 a bag. It was per person and not per bag. I have used it several times and I was always surprised how little it was used. If they did not get enough people to sign up they would sometimes cancel it. A new feature recently was no charge for overweight bags, but I am not sure if this feature increased the usage. On a recent cruise it was offered free to Suite guests and it looked like only two or three cabins took advantage of the free offer. I do hope Celebrity finds a company/airlines that wants to continue the program. I would think that if other cruise lines (unknown) continue to offer this option then there is hope. Link to comment Share on other sites More sharing options...
Celebrity Cruises Posted July 20, 2016 #53 Share Posted July 20, 2016 This from both Anca (Michael's Club) and Rossy ( Captains Club). The company which did this has not renewed the contract and so far a replacement has not been found. This is unwelcome news and I hope that Celebrity will be successful in finding a new company. (( Yes, I know it's still on the website, but the crack Celebrity IT team hope to have it removed in the next five years:) )) The Luggage Valet program has been discontinued for all Celebrity Cruises ships. Link to comment Share on other sites More sharing options...
Happy2cruise Posted July 20, 2016 #54 Share Posted July 20, 2016 (edited) The Luggage Valet program has been discontinued for all Celebrity Cruises ships. Very disappointed with another Celebrity cutback:mad:. Will be rethinking sailing Celebrity after our current cruise which is unfortunately after final payment. Edited July 20, 2016 by Happy2cruise Link to comment Share on other sites More sharing options...
CYNSport Posted July 20, 2016 #55 Share Posted July 20, 2016 Given current events, I am rather surprised that luggage valet is still permitted at all. Having luggage checked in for flights by someone other than the owner of the bag seems strange given all of the security measures in place at airports. Not arguing that it's not a real convenience for cruisers. I am aware of Luggage Free, which is similar, but the luggage doesn't travel on your flight. Link to comment Share on other sites More sharing options...
bravostar Posted July 21, 2016 #56 Share Posted July 21, 2016 Very disappointing. I wonder if this will also apply to our upcoming Royal Caribbean cruise. Link to comment Share on other sites More sharing options...
awhfy Posted July 21, 2016 #57 Share Posted July 21, 2016 This was such a great benefit & will be greatly missed. I would think it has been discontinued due to security concerns, but boy, will I ever miss it [emoji30] Link to comment Share on other sites More sharing options...
WestLakeGirl Posted July 21, 2016 #58 Share Posted July 21, 2016 security concerns have not been mentioned as the reason the contract was not continued. Since other cruise lines still offer it, that issue seems to be moot Link to comment Share on other sites More sharing options...
Orator Posted July 21, 2016 #59 Share Posted July 21, 2016 The Luggage Valet program has been discontinued for all Celebrity Cruises ships. Another Zenith perk gone! Link to comment Share on other sites More sharing options...
ISABELLA Posted July 21, 2016 #60 Share Posted July 21, 2016 The Luggage Valet program has been discontinued for all Celebrity Cruises ships. Please tell us why.... Link to comment Share on other sites More sharing options...
cruiserhal Posted July 21, 2016 #61 Share Posted July 21, 2016 The Luggage Valet program has been discontinued for all Celebrity Cruises ships. Fine. Another reason we have switched to HAL for our next cruise. Sure I will miss a few of our Elite + benefits but I get others from our past HAL cruises so it is close to a wash. The reasons for loyal X cruises to switch to other lines keep piling up. Link to comment Share on other sites More sharing options...
Happy2cruise Posted July 21, 2016 #62 Share Posted July 21, 2016 Fine. Another reason we have switched to HAL for our next cruise. Sure I will miss a few of our Elite + benefits but I get others from our past HAL cruises so it is close to a wash. The reasons for loyal X cruises to switch to other lines keep piling up. With you! We're not Elite on Celebrity (was working our way up) but are Elite on Princess so back to Princess for us. Link to comment Share on other sites More sharing options...
boscobeans Posted July 21, 2016 #63 Share Posted July 21, 2016 Given current events, I am rather surprised that luggage valet is still permitted at all. Having luggage checked in for flights by someone other than the owner of the bag seems strange given all of the security measures in place at airports. Not arguing that it's not a real convenience for cruisers. I am aware of Luggage Free, which is similar, but the luggage doesn't travel on your flight. The bags go through the same TSA checks, such as Xrays, whether the bags are dropped off at the ticketing counter or anywhere else in the airport. bosco Link to comment Share on other sites More sharing options...
CYNSport Posted July 21, 2016 #64 Share Posted July 21, 2016 The bags go through the same TSA checks, such as Xrays, whether the bags are dropped off at the ticketing counter or anywhere else in the airport. bosco Yes, but, the person who checks them in must be present. Link to comment Share on other sites More sharing options...
Rare ORV Posted July 21, 2016 #65 Share Posted July 21, 2016 Please tell us why.... More than likely because it wasn't profitable. Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted July 21, 2016 #66 Share Posted July 21, 2016 Yes, but, the person who checks them in must be present. If you check your bags at the ticket counter you are not present when they go through X-ray. Link to comment Share on other sites More sharing options...
riclop Posted July 22, 2016 #67 Share Posted July 22, 2016 This from both Anca (Michael's Club) and Rossy ( Captains Club). The company which did this has not renewed the contract and so far a replacement has not been found. This is unwelcome news and I hope that Celebrity will be successful in finding a new company. (( Yes, I know it's still on the website, but the crack Celebrity IT team hope to have it removed in the next five years:) )) Yes it's bad news indeed. Link to comment Share on other sites More sharing options...
WestLakeGirl Posted July 22, 2016 #68 Share Posted July 22, 2016 ORV, if it was just a question of itnto being profitable there were several things Celebrity could have done, like advertise it more (we see here on CC how many people weren't aware of it) or raise the price. It does appear that it was not Celebrity's decision, it was a case of the contractor not continuing and Celebrity now needing to find a new operator Link to comment Share on other sites More sharing options...
ISABELLA Posted July 22, 2016 #69 Share Posted July 22, 2016 More than likely because it wasn't profitable. We can speculate till cows come home. Would like to hear from X. Somehow RC and other lines makes it profitable....... Link to comment Share on other sites More sharing options...
cruiserhal Posted July 22, 2016 #70 Share Posted July 22, 2016 Wouldn't it be funny if they stop it then bring it back as a suite perk??? Just wondering. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted July 22, 2016 Author #71 Share Posted July 22, 2016 Funny sad or funny ha-ha? It WAS a Zenith perk, but at least for now it's gone with nothing to replace it. Link to comment Share on other sites More sharing options...
cruiserhal Posted July 22, 2016 #72 Share Posted July 22, 2016 Honestly I did not know it was a Zenith perk. I was being "funny sad" because all they seem to care about are suite passengers. Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted July 22, 2016 #73 Share Posted July 22, 2016 It was a perk for royal suites and above. We've used it many times, and paid for it. Was looking forward to the perk on our next cruise in a RS. Hope they bring it back. Link to comment Share on other sites More sharing options...
bitob Posted July 23, 2016 #74 Share Posted July 23, 2016 It was a perk for us in a sky suite Link to comment Share on other sites More sharing options...
jagoffee Posted July 23, 2016 #75 Share Posted July 23, 2016 It was a perk for us in a sky suite Also for us in a SS Link to comment Share on other sites More sharing options...
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