Royal Suite Perks

[chemmo]

Just back from our first Celebrity Cruise and our first Suite experience (RS). 1st let me say we will never again sail in less than a Royal Suite. Our experience was incredible- but to agree with other posters, we spent many evenings looking for additional info on cruise critic and made sure we took a print out of our purchased promised perks on board with us. No need, our concierge John and butler Nelson made sure our needs were anticipated. I am gluten free by medical necessity and must admit I was nervous trusting the food put in front of me. Best week ever. No issues with any meal and our waiter in Luminae had the chef prepare special gluten free foccacia bread for me as well as many special gluten free desserts. We ate, drank, and we're treated like royalty. We enjoyed bridge tours and invites to the helipad (Alaska) sp those were welcomed for the preferred viewings.

 

If you are seriously thinking of a suite, just do it. But, case in point, spend some time here getting a list of perks. Basically our motto was ask and ye shall receive.

 

We enjoyed snack platters for afternoon tea, chilled plates in our room in evening, breakfast served most mornings in suite by our bitler, dinners in Tuscan, Murano, and kept returning to Luminae because we adored the service and food was really really good. Sommelier in Luminae was great and we loved trying different wines with pur dinner choices. No one has mentioned but the Michaels Club escort back onto the ship on port days VIP style was great- we were whisked thru the line and back on in a flash.

 

Enjoy!

 

Khris

 

Yes, hard to go back....Our biggest mistake was booking a PH first cruise on M class, we now could not board those ships without that balcony.....Up until now the S class RS has served us very well, no concerns at all re room, perks, service. We have, however, booked the PH on Eclipse next year for a cruise (Project gal's fault, she wrote too good a review) and are almost hoping we get off saying it isn't worth the extra money!

 

It is sometimes hard to explain that extra level of service that comes with an upper suite but it definately is there 'your wish is my command....'.

[richarduk]

Just back from our first Celebrity Cruise and our first Suite experience (RS). 1st let me say we will never again sail in less than a Royal Suite. Our experience was incredible- but to agree with other posters, we spent many evenings looking for additional info on cruise critic and made sure we took a print out of our purchased promised perks on board with us. No need, our concierge John and butler Nelson made sure our needs were anticipated. I am gluten free by medical necessity and must admit I was nervous trusting the food put in front of me. Best week ever. No issues with any meal and our waiter in Luminae had the chef prepare special gluten free foccacia bread for me as well as many special gluten free desserts. We ate, drank, and we're treated like royalty. We enjoyed bridge tours and invites to the helipad (Alaska) sp those were welcomed for the preferred viewings.

 

If you are seriously thinking of a suite, just do it. But, case in point, spend some time here getting a list of perks. Basically our motto was ask and ye shall receive.

 

We enjoyed snack platters for afternoon tea, chilled plates in our room in evening, breakfast served most mornings in suite by our bitler, dinners in Tuscan, Murano, and kept returning to Luminae because we adored the service and food was really really good. Sommelier in Luminae was great and we loved trying different wines with pur dinner choices. No one has mentioned but the Michaels Club escort back onto the ship on port days VIP style was great- we were whisked thru the line and back on in a flash.

 

Enjoy!

 

Khris

 

As I too require a gluten free diet, this info is really appreciated. I hope you don't mind me asking a few other questions:

 

Are you able to get by with gluten free dining in both the main dining room and speciality retaurants if you have not preordered your dishes in advance? I prefer not to preplan on holidays if I don't have to! I'm wondering how the handle this.

 

Any other positives or negatives relating to any other dining venue and room service relating to being gluten free would be really useful also.

 

Thank you:)

[puppyluv1]

Has anyone taken advantage of the complimentary Champagne High Tea?

[Gordoncruickshank]

We have done this a few times. It has been held in either Michael's Club or in Murano. It all depends on the numbers. My wife went to one a few years ago and she and her friend were the only ones there but we have been at others which were quite busy. Much depends on the amount of work the concierge does in drumming up business.

[CocoCronut]

We received an invite from the concierge for one being held at Tuscan a few weeks ago, and we had every intention of going but the day before the event it transpired that it was at the exact same time as the matine show - the one where the singers hold their own show and sing a variety of show tunes so we had to cancel going to the afternoon tea. I was pretty disappointed to be honest that their planning meant that it coincided with this show, especially when it was one of very few 3pm show performances.

[Project_gal]

We have, however, booked the PH on Eclipse next year for a cruise (Project gal's fault, she wrote too good a review)

 

Sorry.:D

 

and are almost hoping we get off saying it isn't worth the extra money!

 

I doubt it ...

 

It is sometimes hard to explain that extra level of service that comes with an upper suite but it definately is there 'your wish is my command....'.

 

Yes, it is extremely hard to define but we know it when we see it and think that it is worth it.

[Muushka]

I'm enjoying the comments on this thread:). I have a few questions and comments.

 

What type of fruit did you receive in your (this is RS or PH only) suite?

Ours had the 3 apples, same as Concierge class, I thought it would be different. The entire week we ate 1 apple. In our C2 cabins our room steward always asked us if we would like something else. Didn't happen on this cruise. Nothing earth shattering, but something I realized when we got home.

 

When you sent out your laundry, did your butler ask for the coupons? Ours did.

 

We were so disappointed in our butler/room stewards this past cruise; I can't see upgrading to these better suites. We had previously cruised in a RS (loved the butler) and a S2 (loved him even more). These butlers seemed to know what you wanted before you asked! Not this past RS butler :(.

 

It always amazed me when I would read on these boards that they didn't care for their butler, I always thought "NO WAY! How could you not love your butler??". Now I understand how. Perhaps he was ill the week we were on board, or had a family situation. But in any event, there were too many missed services. Two days in a row I called him twice and he didn't answer or return my call. It was just a request for shrimp at the tea time delivery. Those were the only requests we made all week long (other than ice for the cabin). No, I didn't address it with the butler because the shrimp wasn't that important. But once off the ship and thinking about it, it was a issue.

 

The room stewards never seemed to get our schedule down correctly. We always left the cabin at about the same time every AM but the cabin was not cleaned until after 12. One day they forgot to make the bed and came back after 2. We get better stewards in C2!

 

For my husband's big birthday the hotel director sent him a box of candy. There was a sticky note attached to deliver it on 7/21, the birthday. They delivered it on 7/19, including the sticky note.

 

On his birthday they delivered a beautiful birthday cake. At around 11 AM. So it sat out until that evening, and it should have been refrigerated (we didn't realize that until we had some).

 

In our S2 we celebrated an anniversary. That butler got 2 beautiful large wine glasses and made 2 lovely intricate towel birds sitting inside. He put rose petals all over the bed. On this birthday cruise in a RS the butler taped a happy birthday cardboard thingy on our door and over the bed.

(That S2 butler also pulled all of our shoes out of the closet and polished them!).

 

I am sorry to be so whiney. But we are not wealthy people and we are very careful with our money. This was a huge splurge. I really expected a little more than what we got.

 

Thanks for any input. :(

[jcpc]

I'm enjoying the comments on this thread:). I have a few questions and comments.

 

 

 

What type of fruit did you receive in your (this is RS or PH only) suite?

 

Ours had the 3 apples, same as Concierge class, I thought it would be different. The entire week we ate 1 apple. In our C2 cabins our room steward always asked us if we would like something else. Didn't happen on this cruise. Nothing earth shattering, but something I realized when we got home.

 

 

 

When you sent out your laundry, did your butler ask for the coupons? Ours did.

 

 

 

We were so disappointed in our butler/room stewards this past cruise; I can't see upgrading to these better suites. We had previously cruised in a RS (loved the butler) and a S2 (loved him even more). These butlers seemed to know what you wanted before you asked! Not this past RS butler :(.

 

 

 

It always amazed me when I would read on these boards that they didn't care for their butler, I always thought "NO WAY! How could you not love your butler??". Now I understand how. Perhaps he was ill the week we were on board, or had a family situation. But in any event, there were too many missed services. Two days in a row I called him twice and he didn't answer or return my call. It was just a request for shrimp at the tea time delivery. Those were the only requests we made all week long (other than ice for the cabin). No, I didn't address it with the butler because the shrimp wasn't that important. But once off the ship and thinking about it, it was a issue.

 

 

 

The room stewards never seemed to get our schedule down correctly. We always left the cabin at about the same time every AM but the cabin was not cleaned until after 12. One day they forgot to make the bed and came back after 2. We get better stewards in C2!

 

 

 

For my husband's big birthday the hotel director sent him a box of candy. There was a sticky note attached to deliver it on 7/21, the birthday. They delivered it on 7/19, including the sticky note.

 

 

 

On his birthday they delivered a beautiful birthday cake. At around 11 AM. So it sat out until that evening, and it should have been refrigerated (we didn't realize that until we had some).

 

 

 

In our S2 we celebrated an anniversary. That butler got 2 beautiful large wine glasses and made 2 lovely intricate towel birds sitting inside. He put rose petals all over the bed. On this birthday cruise in a RS the butler taped a happy birthday cardboard thingy on our door and over the bed.

 

(That S2 butler also pulled all of our shoes out of the closet and polished them!).

 

 

 

I am sorry to be so whiney. But we are not wealthy people and we are very careful with our money. This was a huge splurge. I really expected a little more than what we got.

 

 

 

Thanks for any input. :(

 

 

This doesn't make me happy at all. I believe from your past posts you were on the Summit in July.

 

We always sail Summit and our "normal" butler is on vacation and I've never heard of his replacement. We are in PH at the end of the month and I certainly hope we don't get the service you describe above. Your post makes me very nervous as we are on Starboard and I think you were too.

 

Do you happen to know who the butler was on the port side of the ship?

[chemmo]

We have had champagne high tea in Michael's Club on a couple of occasions, once with a string duo and on another occasion with a pianist, there were a few officers present at both and both events were very enjoyable.

 

Project gal, thanks for the response....in the light of recent events we are looking forward to staying in 'your' suite even more!

 

Muushka...I wish you had mentioned your concerns on board, after saying that, however, on our first X cruise in a CS we had an iffy butler too and didn't complain because we did not know what to expect.

 

Re fruit...We tend to visit Oceanview as we want fruit and just choose fresh...we have had big fruit bowls before (especially on RC) and seen them slowly rot. However, I am sure if you asked most butlers they would provide you with a daily fruit platter.

 

We have always handed over laundry coupons, and when we ran out of pressing ones we filled in the slip to pay but were not charged.

 

Not answering the telephone is unacceptable, if your butler was on a break someone else should have been on call.

 

The other poor service issues should have been raised with the Michael's Club host....special occasions should not be compromised.

 

As you say, sometimes there can be issues, staff shortages, over demanding other suite guests, perhaps new staff....In our experience, however, X would rather know when you are on board if you have any issues so they have the opportunity to put things right....

 

Don't let it put you off going again but, perhaps, be more assertive in stating your expectations and voicing concerns. In your situation we would have had an initial unchallenging chat with butler re room servicing and contact but then if things had not improved we would have discussed our disappointment with the Michael's Club host.

 

Glad you have had positive previous experiences, look forward to the next one! I will finish by saying our care and VIP experience on our last RS cruise on Solstice was so good we do worry that no other cruise will be able to match it!

[Muushka]

This doesn't make me happy at all. I believe from your past posts you were on the Summit in July.

 

We always sail Summit and our "normal" butler is on vacation and I've never heard of his replacement. We are in PH at the end of the month and I certainly hope we don't get the service you describe above. Your post makes me very nervous as we are on Starboard and I think you were too.

 

Do you happen to know who the butler was on the port side of the ship?

 

Oooh, you are good! Date and starboard. Sorry, I don't know the name of the butler on the port side.

 

Hopefully our butler was having a bad week. Or perhaps other suite guests were a little more squeaky than normal, high maintenance. Who knows. While it is happening you try not to nit pic. But when you have time to think about it, well, it all adds up.

 

We have had champagne high tea in Michael's Club on a couple of occasions, once with a string duo and on another occasion with a pianist, there were a few officers present at both and both events were very enjoyable.

 

Project gal, thanks for the response....in the light of recent events we are looking forward to staying in 'your' suite even more!

 

Muushka...I wish you had mentioned your concerns on board, after saying that, however, on our first X cruise in a CS we had an iffy butler too and didn't complain because we did not know what to expect.

 

Re fruit...We tend to visit Oceanview as we want fruit and just choose fresh...we have had big fruit bowls before (especially on RC) and seen them slowly rot. However, I am sure if you asked most butlers they would provide you with a daily fruit platter.

 

We have always handed over laundry coupons, and when we ran out of pressing ones we filled in the slip to pay but were not charged.

 

Not answering the telephone is unacceptable, if your butler was on a break someone else should have been on call.

 

The other poor service issues should have been raised with the Michael's Club host....special occasions should not be compromised.

 

As you say, sometimes there can be issues, staff shortages, over demanding other suite guests, perhaps new staff....In our experience, however, X would rather know when you are on board if you have any issues so they have the opportunity to put things right....

 

Don't let it put you off going again but, perhaps, be more assertive in stating your expectations and voicing concerns. In your situation we would have had an initial unchallenging chat with butler re room servicing and contact but then if things had not improved we would have discussed our disappointment with the Michael's Club host.

 

Glad you have had positive previous experiences, look forward to the next one! I will finish by saying our care and VIP experience on our last RS cruise on Solstice was so good we do worry that no other cruise will be able to match it!

 

Hi Chemmo.

 

I was just surprised that the fruit was the same as what it is in a C2, I just wondered if that was what they gave all of the suites. I'm allergic to most fruits anyway so it didn't impact me. Plus, as you said, there is no shortage of fruit on a cruise!

 

Ah, so they do ask for the laundry coupons. I wasn't sure. It wasn't just us. Good!:)

 

I would have felt funny going and complaining about what the butler did and didn't do for the birthday. But hindsight being 20/20, it would have been better than coming on a public bulletin board to complain. I purposely didn't start a thread because of the negative implications. I figured this would be a good thread to ask and complain.:eek:

 

We booked an S2 for next year, so we are not anti-butler/Celebrity.:)

We loved Luminae and will be looking forward to dining there again.

[Ayton lady]

After having excellent butlers in both sky and celebrity suites we also got an unsatisfactory butler in our most recent cruise on Solstice in a royal suite. I guess we thought we would get exceptional service but right from the start when our shoreside requests were not fulfilled except for the 2 bottles of spirits down to not really seeing the butler except for the last day when he appeared no less than 6 times! The room steward supplied all our requests that we had made to shoreside when asked again. Our contact with the butler was just the button on the suite phone which was answered by someone to pass a message to him. We gave up on the non appearance of requested ice and fetched it ourselves. We phoned to ask for afternoon tea on day3 asking if it had been discontinued. Breakfast in the suite the one morning we asked for it was for 3 people but he set the table for 2!!! We just gave up asking in the end and decided he was either useless or having a bad week. It didn't spoil our cruise and Lenny the Michael's concierge was excellent. We booked a PH next year so here's hoping it was just a one off!!!

[CHEZMARYLOU]

We've always been lucky to have good to great butlers, including the Summit last September. From talking to the MC concierge on that cruise we learned that the butlers now report to her/him. If we run into a problem, which we don't anticipate, we will bring it to the attention of the concierge. Our next B2B cruise is in a RS and we have friends joining us the 1st week. They have never cruised before and booked the RS next to ours. Here's anticipating and hoping for smooth sailing on that cruise.

[KW Cruisers]

We just got off a cruise in an S1 on the Summit with the best Butler we have ever had! He was much more attentive and intuitive than others that we have had in both an RS and CS on other ships. I think it's just luck of the draw as to who you get. We are in an RS on Reflection in March, I can only hope our Butler will be half as good as the one we just had! We left a generous tip for the first time for our Butler (it was well deserved).

 

We also had Champagne High Tea for the first time on the Summit. It was great! Very well attended. The Live Music was wonderful! I hope that they offer this on the Reflection in March. It was a real treat.

 

Shawn

[emelle]

We have cruised several times on Celebrity, RS, and always have had superb service from our Butlers and room stewards. I understand that conditions may vary and that everyone has a bad day now and again.

 

While we are not demanding, many of the things we needed were anticipated by the butler and we did not even have to ask (extra large ice bucket in the afternoon when we got back from shore excursions and he knew we were traveling with the two adjacent concierge cabins and cocktail hour was on our conjoined deck). He always brought a variety of savories for all our rooms, enough to share for evening cocktails. He changed the fruit about every two days (or maybe the room steward did) from apples to oranges to bananas etc.

 

I do take some "sticky" notes and use them to ask for simple things if I see or anticipate we will need them (like extra wine glasses e.g.) and they are always there if I ask.

 

We always provided the laundry coupons without being asked because we knew we were not elite (yet). He brought back clothes and hung them neatly in the closets.

 

When my husband was injured on one of our cruises, our butler made sure we had everything we needed for husband and when the butler went off duty that we knew who would bring fresh ice, etc for husband and how to contact our official butler even if he was off duty if we needed his help. He would come by before dinner to see if my husband needed help dressing with his injury (we usually were ok- but it was a nice gesture).

 

Some butlers we have had before, when they find out we are on another cruise with them, but not in a suite they have assigned to them, have come by our suite to see how we were doing and laughingly to make sure our new butler is up to standard. We catch up on their family/children back home, etc. and enjoy seeing them again.

 

I always have had good rapport with the Michael's club concierges and if I had a problem, I would address it with the butler first and then if I did not think things were going correctly (especially if I had "guests" on the trip with me) I would discretely mention it to the Michael's club concierge. I work hard to be able to afford to travel with the extra room and amenities a suite provides, as I'm sure others do or did and I want my trip to be a pleasant one.

 

Hope my good luck with butlers and room stewards continues!

Edited August 10, 2016 by emelle

[CruisersTimesThree]

This doesn't make me happy at all. I believe from your past posts you were on the Summit in July.

 

We always sail Summit and our "normal" butler is on vacation and I've never heard of his replacement. We are in PH at the end of the month and I certainly hope we don't get the service you describe above. Your post makes me very nervous as we are on Starboard and I think you were too.

 

Do you happen to know who the butler was on the port side of the ship?

 

I'd love to know who the butler is for the portside PH, as we are sailing in it this Sunday. I will report back about our experience.

Our past 2 cruises on the Summit we were in the RS and had the most wonderful butlers!

It's one of the reasons we got spoiled and only book suites now!

[Project_gal]

I'm enjoying the comments on this thread:). I have a few questions and comments.

 

What type of fruit did you receive in your (this is RS or PH only) suite?

Ours had the 3 apples, same as Concierge class, I thought it would be different. The entire week we ate 1 apple. In our C2 cabins our room steward always asked us if we would like something else. Didn't happen on this cruise. Nothing earth shattering, but something I realized when we got home.

 

When you sent out your laundry, did your butler ask for the coupons? Ours did.

 

We were so disappointed in our butler/room stewards this past cruise; I can't see upgrading to these better suites. We had previously cruised in a RS (loved the butler) and a S2 (loved him even more). These butlers seemed to know what you wanted before you asked! Not this past RS butler :(.

 

It always amazed me when I would read on these boards that they didn't care for their butler, I always thought "NO WAY! How could you not love your butler??". Now I understand how. Perhaps he was ill the week we were on board, or had a family situation. But in any event, there were too many missed services. Two days in a row I called him twice and he didn't answer or return my call. It was just a request for shrimp at the tea time delivery. Those were the only requests we made all week long (other than ice for the cabin). No, I didn't address it with the butler because the shrimp wasn't that important. But once off the ship and thinking about it, it was a issue.

 

The room stewards never seemed to get our schedule down correctly. We always left the cabin at about the same time every AM but the cabin was not cleaned until after 12. One day they forgot to make the bed and came back after 2. We get better stewards in C2!

 

For my husband's big birthday the hotel director sent him a box of candy. There was a sticky note attached to deliver it on 7/21, the birthday. They delivered it on 7/19, including the sticky note.

 

On his birthday they delivered a beautiful birthday cake. At around 11 AM. So it sat out until that evening, and it should have been refrigerated (we didn't realize that until we had some).

 

In our S2 we celebrated an anniversary. That butler got 2 beautiful large wine glasses and made 2 lovely intricate towel birds sitting inside. He put rose petals all over the bed. On this birthday cruise in a RS the butler taped a happy birthday cardboard thingy on our door and over the bed.

(That S2 butler also pulled all of our shoes out of the closet and polished them!).

 

I am sorry to be so whiney. But we are not wealthy people and we are very careful with our money. This was a huge splurge. I really expected a little more than what we got.

 

Thanks for any input. :(

 

I can appreciate how you feel. I know that other guests on board always assume that we are very wealthy because we sail in a PH. We are not and never pretend to be. However, because our money is hard earned and will not last forever, we make sure we understand exactly what makes us happy on a cruise and, since the introduction of the new suite perks, find that all we need to do is make our requirements clearly understood.

 

Depending on the request, we either communicate in advance to the shore-side concierge or our butler when we first meet him. (Never had a her.) For example, our suite set up we ask for in advance as it saves work for the stateroom attendants. Our daily fruit requirements (I need bananas each for dietary reasons, they will run out on a repositioning cruise, and I request that a supply is kept aside for me) I discuss with our butler because they are best stored in a wine fridge and it is easier to explain my request in person. (Incidentally, before the introduction of the "new" perks, any requests were usually simply ignored and we were likely to have stopped cruising.)

 

Our requests are not unreasonable - or so we have been repeatedly assured - but no butler can read your mind - especially if you do not realise until to have left the ship what you wanted. Our wants will not be like other guests' wants. Now that it is possible to make requests in advance of sailing, there is even more reason for thinking about what you want in advance. There really is no excuse for any Cruise Critic member not to do this. I know that not everyone receives an email from the shore-side concierge. We have not more often than we have but I just emailed them myself from the most up-to-date email addresses posted here a few days before we leave home. Once we board, we find that our butler has a copy of our email in his pocket and the Micheals Club bar person has our drinks ready.

 

As for the fruit, if you speak to your butler, you will find that many/most people do not want the fruit. (What, not everyone eats healthily on a cruise - I don't believe it.:rolleyes:) They just put out three apples to ensure that the published perks are being given. Apple probably last the longest and ensure least waste.

[needmorevacations]

I'm curious what this threads thoughts are with Signature suite services. Tangible 'perks' appear identical but have you felt any difference in service between when one has stayed in a RS vs SG? The prices have been very similar between the 2 but I'm somehow more swayed to try the more unique product and ship location of the SG. Would be a shame if we were overlooked for captains table, bridge tours, or other things though. So many suites in reflection so I can't imagine they have room to accommodate all on these sort of invites.. And they certainly seem to make a vacation special.

 

Thanks!

[KW Cruisers]

I'd love to know who the butler is for the portside PH, as we are sailing in it this Sunday. I will report back about our experience.

Our past 2 cruises on the Summit we were in the RS and had the most wonderful butlers!

It's one of the reasons we got spoiled and only book suites now!

 

We were just in 6145 on Summit. Our Butler was Chip (also the Butler for the Portside PH). He was wonderful. He orchestrated a party in the PH that we attended.

 

He was extremely intuitive and attentive to our needs.

 

If you are lucky enough to get him, tell him Shawn and Peter say hello!

 

Shawn

Edited August 10, 2016 by KW Cruisers

[Gordoncruickshank]

We were just in 6145 on Summit. Our Butler was Chip (also the Butler for the Portside PH). He was wonderful. He orchestrated a party in the PH that we attended.

 

He was extremely intuitive and attentive to our needs.

 

If you are lucky enough to get him, tell him Shawn and Peter say hello!

 

Shawn

 

We had Chip a few years ago on the Eclipse. He was very good. He even mopped up the balcony when it was waterlogged after a new room attendant on the floor above us managed to flood our balcony several times.

[wrk2cruise]

We also had Chip on Eclipse a couple of years ago. Very professional.

[CruisersTimesThree]

We were just in 6145 on Summit. Our Butler was Chip (also the Butler for the Portside PH). He was wonderful. He orchestrated a party in the PH that we attended.

 

He was extremely intuitive and attentive to our needs.

 

If you are lucky enough to get him, tell him Shawn and Peter say hello!

 

Shawn

 

Thanks for the info Shawn! Much appreciated!

I have heard about Chip, so if he happens to be our butler I will indeed be very happy!

I will pass along your hellos when I meet him!

[Muushka]

Final thoughts regarding my comments and questions:

 

I think the fruit question that I asked (if suites receive the same 3 apples that Concierge class receives) has been answered. It wasn't an issue for me (allergies) but more of a curiosity. All set there.

 

The shore side concierge was awesome. And the ship (butler?) filled every request perfectly!

(2 bottles of wine instead of liquor and 4 specialty dining reservations)

 

For those who read my post and are wondering how their service will be, my sincere apologies.

My purpose for asking my questions on this thread was not to scare you. I was thinking out loud as to whether it is worth it to upgrade to these higher end suites.

 

Had we never had a butler ever, I would not be questioning anything that happened. Had we not had top notch room stewards in a C2, I would not be questioning the service to our suite. Perhaps I am being overly picky and I now regret thinking out loud. Hopefully, as I said, our butler was simply not having a good week or maybe we just didn't communicate well with one another. But from now on my expectations of our suite experience will be a tad lower than it was for this cruise.

 

I forgot to add that the ship did give us another bottle of champagne for the birthday celebration, which was very nice. Sadly, I realize that I am not a champagne connoisseur! Honestly I couldn't tell the difference between the RS champagne and the C2 sparkling wine. We didn't drink the extra bottle but left it in the suite. But we appreciated the thought.

Edited August 10, 2016 by Muushka

[C-Dragons]

I'm curious what this threads thoughts are with Signature suite services. Tangible 'perks' appear identical but have you felt any difference in service between when one has stayed in a RS vs SG? The prices have been very similar between the 2 but I'm somehow more swayed to try the more unique product and ship location of the SG. Would be a shame if we were overlooked for captains table, bridge tours, or other things though. So many suites in reflection so I can't imagine they have room to accommodate all on these sort of invites.. And they certainly seem to make a vacation special.

 

Thanks!

We have sailed in both RS and SG and found no difference in service which was always exceptional. We actually prefer the SG because of its' unique features (higher ceilings, different decor, etc.). You will not miss out on any invitations, if there is something special you would like to do such as a bridge tour, just talk to the Michael's Club concierge.

[needmorevacations]

We have sailed in both RS and SG and found no difference in service which was always exceptional. We actually prefer the SG because of its' unique features (higher ceilings, different decor, etc.). You will not miss out on any invitations, if there is something special you would like to do such as a bridge tour, just talk to the Michael's Club concierge.

 

Thanks! Really looking forward! For similar money it's hard not to pass up the significantly larger space of the RS.. but the SG just looks so nice and cozy! And the higher ceiling height is actually a pleasant thought. Bigger rooms on ships always seem limited is scale because the ceilings are so low. Never had any doubt it would be anything less than terrific.

 

We've been in a CS and SS before and it's certainly addictive. Mostly it's the added level of service and friendliness of everyone associated with the suite experience. (Michaels/Luminae/steward/butler/check-in.. and people those people introduce you to throughout the cruise for whatever reason). Hard to describe but they really do a great job at making a large ship much more intimate

[Worldtvlr]

On 8/8/2016 at 8:15 AM, CHEZMARYLOU said:

 

You really did not miss out on some of the "complementary" items you mention. For example, the Chef's table and cabanas have fee, and it is rare that you could get in room dining served from the specialty restaurants. Breakfast at Tuscan is closer to a continental breakfast, not a full menu that you had at Luminae. Only spa perks are from the Captains Club and they are just a percentage off and one pass to the Persian Gardens on a port day.

 You said it is "rare that you could get in room dining served from the specialty restaurants."  I thought that was one of the perks.  If not from a specialty restaurant, then where? Luminae?