Crown and Anchor department to become exclusively in Guatemala

[ArataCPA]

Since their name is Royal "Caribbean" you would think that they would at least want to be based somewhere in the Caribbean!!!!!;p

 

 

MARAPRINCE

 

Lol, I believe some of the ships are actually registered in the Bahamas. ;)

[naughtybuoy]

What authority?

I have a relative that works for them.

[naughtybuoy]

I just called C and A in Oregon and no one has told them about this yet!! OPPSS!! I hope I did not let the cat out of the bag:eek::halo:

You didn't. They're probably not allowed to talk about it.

[cruzeluver]

If true, no biggie.

 

I work for a large hotel company who has off-shore reservations offices in The Philippines in addition to ones in the US. Guess who has the lower error rate for bookings and far fewer guest complaints based on guest experiences. If you guessed the US you are wrong.

[gary2835]

I didn't get that one..?

 

Hay, my brothers name is Kim. For his high school graduation he received several gift packages from local outlets containing girls beauty products. Made my sister very happy. :D

[KuffMUp]

What authority?

 

There has been nothing in Oregon newspapers about this. The call center isn't that old.

[Thetrail]

:rolleyes:

You didn't. They're probably not allowed to talk about it.

LOL that's hilarious, some moron isn't allowed to talk about, then another..... puts it on a website, and so on and so forth!....:rolleyes:

[Extra Kim]

Sorry, I assumed that everyone was aware of Johnny Cash's tongue and cheek song "A Boy named Sue."

I might be too young for that.. ;)

[Extra Kim]

Hay, my brothers name is Kim. For his high school graduation he received several gift packages from local outlets containing girls beauty products. Made my sister very happy. :D

:')

Sometimes when we are in the US and hand over papers with our names people think that my wife is the one named Kim :rolleyes:

[naughtybuoy]

There has been nothing in Oregon newspapers about this. The call center isn't that old.

They're not closing the call center, they're going to move existing Loyalty agents to different departments. It's not newspaper worthy. That call center is larger than both Florida and Guatemala's, there's plenty of other positions to move them to. Especially because over the years, the department has gotten smaller and smaller at that location. There's almost 1000 people that work there; moving around 30 some odd people won't make the news.

Edited July 3, 2017 by naughtybuoy

[jacketwatch]

If true, no biggie.

 

I work for a large hotel company who has off-shore reservations offices in The Philippines in addition to ones in the US. Guess who has the lower error rate for bookings and far fewer guest complaints based on guest experiences. If you guessed the US you are wrong.

However education in the Phillipines is far ahead of Guatemala as is English proficiency. Guatemala is very underdeveloped.

Edited July 4, 2017 by jacketwatch

[Merion_Mom]

So I have it on good authority that the C&A department will no longer be in Oregon in the coming months. They are restructuring and making the department exclusive to the Guatemala call center. Just a heads up.

 

They're not closing the call center, they're going to move existing Loyalty agents to different departments. It's not newspaper worthy. That call center is larger than both Florida and Guatemala's, there's plenty of other positions to move them to. Especially because over the years, the department has gotten smaller and smaller at that location. There's almost 1000 people that work there; moving around 30 some odd people won't make the news.

 

These two posts of yours, combined, are VERY confusing.

[Spurschick]

These two posts of yours, combined, are VERY confusing.

My interpretation is that it is not the call center closing but just the C&A department that is being removed from the call center.

 

Oregon is where Club Royal is located so I suspect from the comments about people being moved to different departments that is where they will most likely be moved to.

 

Since the casino program changed their department takes a lot longer to get through to.

[Merion_Mom]

My interpretation is that it is not the call center closing but just the C&A department that is being removed from the call center.

 

Oregon is where Club Royal is located so I suspect from the comments about people being moved to different departments that is where they will most likely be moved to.

 

Since the casino program changed their department takes a lot longer to get through to.

 

 

He could have said that in the first place. By not doing so, he seems to be deliberately and annoyingly stirring the pot.

[LMaxwell]

they're going to move existing Loyalty agents to different departments.

Yes, the unemployment line.

[Biker19]

By not doing so, he seems to be deliberately and annoyingly stirring the pot.

What? On CC? Who would do that?

[naughtybuoy]

These two posts of yours, combined, are VERY confusing.

How? Crown and Anchor (aka Loyalty) is a small department. They've been making it smaller and smaller. They're restructuring by making the department exclusive to the Guatemala call center. Why they're doing that I don't know, but it won't be in the Oregon office anymore. I don't see how that's confusing.

[naughtybuoy]

My interpretation is that it is not the call center closing but just the C&A department that is being removed from the call center.

 

Oregon is where Club Royal is located so I suspect from the comments about people being moved to different departments that is where they will most likely be moved to.

 

Since the casino program changed their department takes a lot longer to get through to.

 

Yes, that is likely. Thank you for your input.

 

I didn't mention it before because I didn't think I had to explain it much further and other people didn't bother to ask nicely, they just wanted to be snarky instead. Pretty sure my post was implicit of them moving the people to other departments, not firing them.

[naughtybuoy]

He could have said that in the first place. By not doing so, he seems to be deliberately and annoyingly stirring the pot.

Like you did when you posted about how the whiners ruined dynamic dining? Gimme a break. :rolleyes:

[Milwaukee Eight]

Like you did when you posted about how the whiners ruined dynamic dining? Gimme a break. :rolleyes:

 

 

 

Ouch...

 

 

Sent from my iPhone using Forums

[Biker19]

[Merion_Mom]

Like you did when you posted about how the whiners ruined dynamic dining? Gimme a break. :rolleyes:

me-OW

 

:eek::')

[Thorben-Hendrik]

Guatemala is very underdeveloped.

Same as the US - total disaster!:eek:

[DirtyDawg]

So do I have this right, nobody is losing their job in Oregon, and Royal is creating about 30 new jobs in a poor Central American county? Oh, and there has been a cat fight on a CC thread? Slow news day.;)

 

I'm going back to Twitter, there is always something newsworthy going on over there.:D

[jacketwatch]

Same as the US - total disaster!:eek:

 

You're right. ;p