FLACRUISER99 Posted December 16, 2019 #726 Share Posted December 16, 2019 13 hours ago, soremekun said: Please try uninstalling and reinstalling. That doesn't work. Link to comment Share on other sites More sharing options...
soremekun Posted December 16, 2019 #727 Share Posted December 16, 2019 @FLACRUISER99 Are you receiving that error for the Brilliance cruise or another cruise? Which version of Android do you have? Please confirm your Royal Caribbean app version. Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted December 16, 2019 #728 Share Posted December 16, 2019 Error on all cruises. Android 9 APP ver 1.23.0 Link to comment Share on other sites More sharing options...
soremekun Posted December 16, 2019 #729 Share Posted December 16, 2019 Please clear storage and cache and then reopen the app. I thought an uninstall/reinstall would take care of that. What are the other ships you're sailing? Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted December 16, 2019 #730 Share Posted December 16, 2019 4 hours ago, soremekun said: Please clear storage and cache and then reopen the app. I thought an uninstall/reinstall would take care of that. What are the other ships you're sailing? That did not work. Sailing on BR, ID, AL, OV(2x) and VI Link to comment Share on other sites More sharing options...
soremekun Posted December 16, 2019 #731 Share Posted December 16, 2019 (edited) 42 minutes ago, FLACRUISER99 said: That did not work. Sailing on BR, ID, AL, OV(2x) and VI Do you have a tablet or another phone you can try installing the app on? I would like to try to isolate it to that device, OS, or possibly your account. Edit. Wait a minute. I am now receiving that error message for my July 2020 Oasis cruise. Previously it would ask me to check back in closer to sailing. I think it is just a poorly written message for cruises that have sail dates that have not been added to the app. The app goes to March 2020 or so. The app is working fine for my Feb 2020 cruise on Anthem. Edited December 16, 2019 by soremekun Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted December 16, 2019 #732 Share Posted December 16, 2019 49 minutes ago, soremekun said: Do you have a tablet or another phone you can try installing the app on? I would like to try to isolate it to that device, OS, or possibly your account. Edit. Wait a minute. I am now receiving that error message for my July 2020 Oasis cruise. Previously it would ask me to check back in closer to sailing. I think it is just a poorly written message for cruises that have sail dates that have not been added to the app. The app goes to March 2020 or so. The app is working fine for my Feb 2020 cruise on Anthem. I was thinking the same thing, thanks again for your help. Link to comment Share on other sites More sharing options...
jagsfan Posted December 16, 2019 #733 Share Posted December 16, 2019 (edited) My App said today March 22 sailing is available. Every week availability is moved forward a week (or two, I can’t remember). I expect my March 29 to show up next. Edited December 16, 2019 by jagsfan Link to comment Share on other sites More sharing options...
Rare h20skibum Posted December 16, 2019 #734 Share Posted December 16, 2019 My one for April 5 has been on for a couple weeks. Link to comment Share on other sites More sharing options...
soremekun Posted December 17, 2019 #735 Share Posted December 17, 2019 Android version updated to 1.23.1 Link to comment Share on other sites More sharing options...
Biker19 Posted December 17, 2019 #736 Share Posted December 17, 2019 No updates for iOS, yet. Link to comment Share on other sites More sharing options...
soremekun Posted December 19, 2019 #737 Share Posted December 19, 2019 On 12/17/2019 at 8:04 AM, Biker19 said: No updates for iOS, yet. Per the app store, it appears as if the app has been updated. Can you confirm? Link to comment Share on other sites More sharing options...
arcticfox209 Posted December 19, 2019 #738 Share Posted December 19, 2019 5 minutes ago, soremekun said: Per the app store, it appears as if the app has been updated. Can you confirm? There is an update for my ipad now. sadly (for me), Jewel of the Seas is still not supported. 1 Link to comment Share on other sites More sharing options...
soremekun Posted December 19, 2019 #739 Share Posted December 19, 2019 2 minutes ago, arcticfox209 said: There is an update for my ipad now. sadly (for me), Jewel of the Seas is still not supported. Thanks for confirming. Hopefully Jewel is added before your cruise! Link to comment Share on other sites More sharing options...
Biker19 Posted December 19, 2019 #740 Share Posted December 19, 2019 5 hours ago, soremekun said: Per the app store, it appears as if the app has been updated. Can you confirm? Yes, app updated to 1.23.0 last night. 1 Link to comment Share on other sites More sharing options...
soremekun Posted December 19, 2019 #741 Share Posted December 19, 2019 This is from the unofficial blog posted near the end of 2018. Link to comment Share on other sites More sharing options...
soremekun Posted December 20, 2019 #742 Share Posted December 20, 2019 Android version updated to 1.23.2 Link to comment Share on other sites More sharing options...
Biker19 Posted December 26, 2019 #743 Share Posted December 26, 2019 (edited) Seems the texting feature has perhaps slipped ( I think it was planned for 2-3 qt) in further deployment. Edited December 26, 2019 by Biker19 Link to comment Share on other sites More sharing options...
Charles4515 Posted December 26, 2019 #744 Share Posted December 26, 2019 51 minutes ago, Biker19 said: Seems the texting feature has perhaps slipped ( I think it was planned for 2-3 qt) in further deployment. The texting feature is enabled on the Celebrity versions of the app for a few ships. It worked for a few days on Celebrity Reflection last week. When it worked it was great. I got notifications on my phone and on my Apple Watch I gor haptic feedback. When it stopped working, messages would not send none could figure out why. Link to comment Share on other sites More sharing options...
Biker19 Posted December 26, 2019 #745 Share Posted December 26, 2019 23 minutes ago, Charles4515 said: When it stopped working, messages would not send no one could figure out why. Hence the reason that feature is not quite ready for the rest of the fleet, I assume. Link to comment Share on other sites More sharing options...
soremekun Posted December 26, 2019 #746 Share Posted December 26, 2019 38 minutes ago, Charles4515 said: The texting feature is enabled on the Celebrity versions of the app for a few ships. It worked for a few days on Celebrity Reflection last week. When it worked it was great. I got notifications on my phone and on my Apple Watch I gor haptic feedback. When it stopped working, messages would not send none could figure out why. What were some of the troubleshooting steps you performed? Link to comment Share on other sites More sharing options...
soremekun Posted December 27, 2019 #747 Share Posted December 27, 2019 Android app updated to 1.23.3 Link to comment Share on other sites More sharing options...
Biker19 Posted December 28, 2019 #748 Share Posted December 28, 2019 iOS updated to v 1.23.1. Link to comment Share on other sites More sharing options...
chiguypaul Posted January 7, 2020 #749 Share Posted January 7, 2020 I want to give Royal credit for the iPhone app. It's not perfect, but it's pretty good. I just got off an eight night Anthem cruise and I used the app frequently. The ability to view dining room menus, build out my own custom schedule and view my expenses was great. I'm not comparing it to any other cruise line and there's a lot more it could potentially do and allow for, but for where it is today, I think it's good. Link to comment Share on other sites More sharing options...
coolio111 Posted January 14, 2020 #750 Share Posted January 14, 2020 Does anyone use the Royal app and how useful is it? What do you use it for? Thanks Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now