triple7tahoe Posted December 19, 2017 #1 Share Posted December 19, 2017 We got the Ruby Princess on Saturday December 16th, following a 7 day cruise. We have not received the post cruise email with the survey; Usually it has arrived in my email before I can get home so I am wondering if anybody else has experienced anything similar:confused: Link to comment Share on other sites More sharing options...
OCruisers Posted December 19, 2017 #2 Share Posted December 19, 2017 Wonder if it got into Spam? That happened to us once. Link to comment Share on other sites More sharing options...
easyboy Posted December 19, 2017 #3 Share Posted December 19, 2017 Wonder if it got into Spam? That happened to us once. Possible. Have not missed receiving a post cruise survey. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
triple7tahoe Posted December 19, 2017 Author #4 Share Posted December 19, 2017 I checked spam before posting and again just now--Not there. I have asked our good friends that were on the cruise with us and have not heard form them yet. Link to comment Share on other sites More sharing options...
MJC Posted December 19, 2017 #5 Share Posted December 19, 2017 We disembarked the Ruby on Dec. 9th and haven't gotten one either. Link to comment Share on other sites More sharing options...
satxdiver Posted December 19, 2017 #6 Share Posted December 19, 2017 We disembarked from the Ruby last month on the 18th. The survey came soon after. Curious what is going on with the surveys. Link to comment Share on other sites More sharing options...
triple7tahoe Posted December 19, 2017 Author #7 Share Posted December 19, 2017 I just talked with Princess rep (Courtney) and their records show all surveys were sent out on the 15th? She is checking further. Link to comment Share on other sites More sharing options...
cherylandtk Posted December 19, 2017 #8 Share Posted December 19, 2017 Last year I never got my post-cruise survey after our TA. Not in spam, just never arrived. My husband, however, got his right away, while waiting to disembark. Link to comment Share on other sites More sharing options...
Cruisingisthebestfun Posted December 20, 2017 #9 Share Posted December 20, 2017 I just talked with Princess rep (Courtney) and their records show all surveys were sent out on the 15th? She is checking further. We did receive survey e-mail on Dec.15th for Dec.9-16 Ruby sailing. Link to comment Share on other sites More sharing options...
riclop Posted December 20, 2017 #10 Share Posted December 20, 2017 We always get it a day or 2 later. Link to comment Share on other sites More sharing options...
Bollycats Posted December 20, 2017 #11 Share Posted December 20, 2017 Got off the Regal Dec 10th and neither of us has gotten a survey. I always check my spam/junk folder too. Link to comment Share on other sites More sharing options...
Go-Bucks! Posted December 20, 2017 #12 Share Posted December 20, 2017 Got off the Regal Dec 10th and neither of us has gotten a survey. I always check my spam/junk folder too. We got off the Regal on Nov. 12 and the email came at 4:17am that morning! ;p Link to comment Share on other sites More sharing options...
StLouisCruisers Posted December 20, 2017 #13 Share Posted December 20, 2017 We got our surveys for the Sun Princess on the day we disembarked Dec. 9. I just found time to take the survey and it took me over 2 hours. I really put a lot of info into them, plus I noticed they now have an Optional Comment box below the number rating sections to add information to. I made sure I answered thoroughly and commended several people on board. I hate they take me so long to fill out, which is why I put it off so long.;) My advice, call and ask about it. Link to comment Share on other sites More sharing options...
Rare geoherb Posted December 21, 2017 #14 Share Posted December 21, 2017 We got off the Royal this morning. I noticed the survey in my inbox before we disembarked. Link to comment Share on other sites More sharing options...
pris993 Posted December 21, 2017 #15 Share Posted December 21, 2017 We never got a survey for our Royal ta this year either... Link to comment Share on other sites More sharing options...
triple7tahoe Posted December 21, 2017 Author #16 Share Posted December 21, 2017 We got our surveys for the Sun Princess on the day we disembarked Dec. 9. I just found time to take the survey and it took me over 2 hours. I really put a lot of info into them, plus I noticed they now have an Optional Comment box below the number rating sections to add information to. I made sure I answered thoroughly and commended several people on board. I hate they take me so long to fill out, which is why I put it off so long.;) My advice, call and ask about it. I called and asked--Last I heard Tuesday, Courtney (Princess) was looking into it and would get back to me. Surveys reportedly went out late last Friday before we were off the ship. Our friends filled theirs out while waiting to disembark. We have checked all spam and junk folders for both wife and myself-Not there/ Link to comment Share on other sites More sharing options...
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