golfb4cruzing Posted February 8, 2018 #1 Share Posted February 8, 2018 Got an email yesterday for our 4/8/18 trip on the Regal stating our cabin will not be medallion ready BUT listed a whole bunch of fluff a rookie might think is wonderful that we still can use. Free unlimited wifi was one because we are platinum. Is that really a extra perk? I think they are just blowing smoke up my pantaloons. Has anyone called and received OBC because cabin not ready? I had our TA call and try but failed with 3 different folks. I think she wasn't aggressive enough but she has more at risk than we do. Link to comment Share on other sites More sharing options...
Happy2cruise Posted February 8, 2018 #2 Share Posted February 8, 2018 Got an email yesterday for our 4/8/18 trip on the Regal stating our cabin will not be medallion ready BUT listed a whole bunch of fluff a rookie might think is wonderful that we still can use. Free unlimited wifi was one because we are platinum. Is that really a extra perk? I think they are just blowing smoke up my pantaloons. Has anyone called and received OBC because cabin not ready? I had our TA call and try but failed with 3 different folks. I think she wasn't aggressive enough but she has more at risk than we do. Yes, we got an OBC per person because our cabin on the 4/1 sailing was not ***** ready. Even though we booked thru a TA, called ourselves and spoke to rep who said not eligible. Asked her to check with her supervisor, came back and had the OBC. Link to comment Share on other sites More sharing options...
Rare Host CJSKIDS Posted February 8, 2018 #3 Share Posted February 8, 2018 The unlimited internet is fantastic and fast. Everyone who is Platinum and elite get that for now on the Regal whether or not they have the medallion. One the ***** is working 100%, that will go away. Did you book prior to Princess changing the terminology from Ocean Medallion sailing to Ocean Preview Sailing for your cruise? If you did, then call Princess yourself and tell them how disappointed you are about not receiving an ***** stateroom. Ask for some OBC in lieu of the *****. Ask to speak to customer relations. Link to comment Share on other sites More sharing options...
Rare geoherb Posted February 8, 2018 #4 Share Posted February 8, 2018 We're on the Feb. 18 cruise of the Regal in a cabin without *****. I called Princess and received $50 per person onboard credit. People on our roll call have reported different amounts--some $60, some $100, but others just the $50 like we're getting. The $50 per person was satisfactory to me since we booked the cruise after it was changed from an Ocean Medallion Voyage to Ocean Medallion Preview. Link to comment Share on other sites More sharing options...
Wrldviewer Posted February 8, 2018 #5 Share Posted February 8, 2018 We had the same experience as Geoherb - booked after it was changed to “preview” and used a travel agent. I called princess once last month and once this month and each time they were willing to throw some OBC my way. Not enough to make a difference but still a nice PR gesture. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
UpcountryTravelers Posted February 9, 2018 #6 Share Posted February 9, 2018 Interesting. We are booked on what was to be the first Caribbean Princess Medallion cruise. They simply removed the notation for the listing. No longer a "medallion" cruise. No email, no OBC, nothing but an ordinary next cruise. Which is fine with us....we always do a winter Caribbean cruise and we do like the Caribbean Princess. Link to comment Share on other sites More sharing options...
MCC retired Posted February 9, 2018 #7 Share Posted February 9, 2018 If TA fails to get you some OBC for this , call yourself . I did not contact my TA , just made the call myself for 4/9/18 Royal. It was about a month agp . Princess may be getting stricter since so many here on CC jumped on the request when it was first posted. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted February 9, 2018 #8 Share Posted February 9, 2018 what about unlimited free wifi on Royal? Does everyone get that now because of the ***** issue? I just ordered some internet minutes for upcoming cruise but I would cancel that order if they are going to give me free internet. Link to comment Share on other sites More sharing options...
katisdale Posted February 9, 2018 #9 Share Posted February 9, 2018 The free unlimited internet was explained as being a benefit for "platinum and elite" cruisers, not everyone on board. Once ***** is running there will be other options besides buying minutes. I think 3 programs like one for e-mail, one for social media and one for unlimited use with a daily rate for each. At least I remember reading about that. Link to comment Share on other sites More sharing options...
Thrak Posted February 9, 2018 #10 Share Posted February 9, 2018 Unlimited sounds great but as long as they don't take away my regular minutes when they institute the multiple layer options I'll be happy. On our last cruise neither one of us used all of our minutes even though the Internet access was quite slow. We each had 500 minutes and probably had something like 150 minutes apiece left over at the end of the cruise. Link to comment Share on other sites More sharing options...
golfb4cruzing Posted February 9, 2018 Author #11 Share Posted February 9, 2018 The unlimited internet is fantastic and fast. Everyone who is Platinum and elite get that for now on the Regal whether or not they have the medallion. One the ***** is working 100%, that will go away. Did you book prior to Princess changing the terminology from Ocean Medallion sailing to Ocean Preview Sailing for your cruise? If you did, then call Princess yourself and tell them how disappointed you are about not receiving an ***** stateroom. Ask for some OBC in lieu of the *****. Ask to speak to customer relations. I booked it 6 months ago. I'll call tomorrow. Thanks Link to comment Share on other sites More sharing options...
Rare joe/jack Posted February 9, 2018 #12 Share Posted February 9, 2018 We are on the 4-1-18 sailing and we called Put on hold for 10 minutes she came back with OBC no problem We always book direct and check prices on a regular basis :cool: Link to comment Share on other sites More sharing options...
pinkf Posted February 9, 2018 #13 Share Posted February 9, 2018 We are on the 4-1-18 sailing and we called Put on hold for 10 minutes she came back with OBC no problem We always book direct and check prices on a regular basis :cool: How much OBC did they give you per person? Sent from my SM-N950U using Forums mobile app Link to comment Share on other sites More sharing options...
Amy G Posted February 9, 2018 #14 Share Posted February 9, 2018 I got the email too... What did you say when you called? Did you just say that you were upset that there was no ***** on your upcoming cruise and would like some OBC for the inconvenience? Link to comment Share on other sites More sharing options...
GTIgirl Posted February 9, 2018 #15 Share Posted February 9, 2018 Yes, we got an OBC per person because our cabin on the 4/1 sailing was not ***** ready. Even though we booked thru a TA, called ourselves and spoke to rep who said not eligible. Asked her to check with her supervisor, came back and had the OBC. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
cruisingrob21 Posted February 9, 2018 #16 Share Posted February 9, 2018 Sailing on the Caribbean Princess in Feb of next year and noticed we have a $50 each voyage goodwill credit for all 4 of us in our room. I'm guessing that means that ***** will most certainly not be on the CB or at least not fully rolled out. I'm trying to keep track of the status for all the ships on my blog. Please take a look and let me know if something isn't right. http://cruisingrobsblog.blogspot.com/2018/02/ocean-medallion-update.html Link to comment Share on other sites More sharing options...
Rare dides Posted February 9, 2018 #17 Share Posted February 9, 2018 I'm trying to keep track of the status for all the ships on my blog. Please take a look and let me know if something isn't right.http://cruisingrobsblog.blogspot.com/2018/02/ocean-medallion-update.html You missed off the Lido deck cabins 201-302 on the Regal ***** trial (we provided the original list) Sandra Link to comment Share on other sites More sharing options...
Happy2cruise Posted February 9, 2018 #18 Share Posted February 9, 2018 Sailing on the Caribbean Princess in Feb of next year and noticed we have a $50 each voyage goodwill credit for all 4 of us in our room. I'm guessing that means that ***** will most certainly not be on the CB or at least not fully rolled out. I'm trying to keep track of the status for all the ships on my blog. Please take a look and let me know if something isn't right. http://cruisingrobsblog.blogspot.com/2018/02/ocean-medallion-update.html Sailing on the Caribbean Princess 12/18. After reading your post checked our personalizer and we also have a $50 each voyage good will credit:). Thanks for the post. Link to comment Share on other sites More sharing options...
pms4104 Posted February 9, 2018 #19 Share Posted February 9, 2018 Just checked our Feb 2019 MexRiv on Ruby (booked June 2017) ... originally it had ***** bamner on website, but that was removed recently. No goodwill credit on our Prrsonalizer. Sent from my SAMSUNG-SM-J320A using Forums mobile app Link to comment Share on other sites More sharing options...
MCC retired Posted February 9, 2018 #20 Share Posted February 9, 2018 Sailing on the Caribbean Princess 12/18. After reading your post checked our personalizer and we also have a $50 each voyage good will credit:). Thanks for the post. That $50p/p OBC is probably for the Reduced Operational Speed that is affecting port times well into next year , that Princess is giving all Caribbean Princess guests. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Crown Cruiser Posted February 9, 2018 #21 Share Posted February 9, 2018 I was told that if you booked Regal Princess prior to December 4, 2017, you were eligible for the goodwill credit.:rolleyes: Link to comment Share on other sites More sharing options...
golfb4cruzing Posted February 10, 2018 Author #22 Share Posted February 10, 2018 I did send a comment/feedback through email option and received a phone call in one day, yesterday. Young lady was very polite and had no problem giving both myself and my wife $100 OBC. Thanks fellow cruisers again for solid advice. Link to comment Share on other sites More sharing options...
Rare joe/jack Posted February 10, 2018 #23 Share Posted February 10, 2018 We received 80$ per person For our 4-1-18 sailing Not sure how they figure Amounts but with free gratuity’s and now OBC things are looking real good 16x🍸👍 Thanks Princess Cruises This will be our 9th Sailing with them and never a bad experience Link to comment Share on other sites More sharing options...
caribbeanboy Posted February 10, 2018 #24 Share Posted February 10, 2018 I'm cruising on the Regal on March 18. I don't have ***** because I just booked this week with the casino rate. As a Platinum does this mean I will have unlimited internet? Link to comment Share on other sites More sharing options...
Rare dides Posted February 10, 2018 #25 Share Posted February 10, 2018 I'm cruising on the Regal on March 18. I don't have ***** because I just booked this week with the casino rate. As a Platinum does this mean I will have unlimited internet? Yes, MedallionNet is free and unlimited to all Platinum and Elite passengers on Regal during the Ocean Preview cruises. Sandra Link to comment Share on other sites More sharing options...
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