Filling out Manage my cruise information

[Muumuu]

Anyone know why Carnival changed their filling out of the checkin paperwork to 90 days out ? I have always booked and gone right to manage my cruises and filled it out.

[Garth2]

Anyone know why Carnival changed their filling out of the checkin paperwork to 90 days out ? I have always booked and gone right to manage my cruises and filled it out.

They're running out of space and don't want to upgrade their server. Lol

[joepeka]

I don't think there's been any official or semi-official (e.g. John Heald) explanation from Carnival for the change. There's been lots of speculation on this board but I don't think anyone knows for sure. Some folks don't seem to care as they don't do the check-in until well after final payment, others (who are advance planners) are kind of annoyed by it.

[Prof Peg]

I wrote and asked about it last week. That's half the fun of preparing for the cruise. Here's the answer, I received from JH:

It was operationally that we decided to do this because of some of the challenges we faced. I’m so sorry if this causes you some frustration and if you have any concerns once you try and check in please do let me know. I will certainly pass on your comments to hold the right people.

"operationally"... exactly what does that mean?

[joepeka]

I wrote and asked about it last week. That's half the fun of preparing for the cruise. Here's the answer, I received from JH:

It was operationally that we decided to do this because of some of the challenges we faced. I’m so sorry if this causes you some frustration and if you have any concerns once you try and check in please do let me know. I will certainly pass on your comments to hold the right people.

"operationally"... exactly what does that mean?

Pretty much what I am thinking and what are the "challenges?" I know they will never publicly admit anything so all we can do (those that care anyway) is speculate. Maybe the post above about server capacity has some element of truth to it? :D

[Sparky2]

I was wondering that too. I had already done most of the online check in for my 2019 cruises. I went in to add flight times & discovered that I can't do it till sometime in Nov. I guess I'll probably be doing most of it over again.

[naxer]

I used to do it about 6 weeks out until you had to pick a check-in time, then I did it as soon as I booked. Once I did it as soon as I booked, I had to go back and edit things, like flights, because the airlines always end up changing numbers and times. Once I had to wait to set up my account because my cc would expire before the cruise. So, my worthless 2 cents, is that putting in stuff six months or a year or more ahead of time inevitably compounds inaccuracies.

[ray98]

I don't think it really matters. I am sure they get more accurate information by delaying it.

[riffatsea]

I never fill it out until we are paid in full. I don't see the point in filling it out early(or paying for it early either)

[winddawn]

I wrote and asked about it last week. That's half the fun of preparing for the cruise. Here's the answer, I received from JH:

It was operationally that we decided to do this because of some of the challenges we faced. I’m so sorry if this causes you some frustration and if you have any concerns once you try and check in please do let me know. I will certainly pass on your comments to hold the right people.

"operationally"... exactly what does that mean?

 

That sounds like an "I don't know the answer to your question, so I'll baffle you with bs" answer.

[waldreps]

I asked my PVP, who has been awesome by the way, and this was what she said about it:

 

"The decision for the change to 90 days prior was due to the issues that were being created by cancellations and changes made to reservations."

I have no idea what issues could be created but that's what she said.

[evandbob]

Carnival management to their IT Dept: What do you mean our cache is full?

[Sparky2]

Carnival management to their IT Dept: What do you mean our cache is full?

 

lol :rolleyes:

[karlmonday]

The IT department needs to send someone down to Best Buy and purchase an external hard drive.

[Lottacruises]

Perhaps they want to limit the amount of information they keep on their servers, by information I mean passport numbers, credit card numbers, etc...