ChrisB123 Posted September 24, 2018 #1 Share Posted September 24, 2018 I've been looking and can't find out how my family can contact Dh and I in case of an emergency when we are on the Star next month. Anyone know? Link to comment Share on other sites More sharing options...
donaldsc Posted September 24, 2018 #2 Share Posted September 24, 2018 I've been looking and can't find out how my family can contact Dh and I in case of an emergency when we are on the Star next month. Anyone know? Try logging into Google and typing "how to call someone on a princess ship"? DON Link to comment Share on other sites More sharing options...
jlp20 Posted September 24, 2018 #3 Share Posted September 24, 2018 Try calling Princess, as I recall each ship has a direct phone number. Link to comment Share on other sites More sharing options...
Rare Host CJSKIDS Posted September 24, 2018 #4 Share Posted September 24, 2018 (edited) Here are all the phone numbers for each ship. Open contact phone number and they are all listed. https://www.princess.com/learn/faq_answer/onboard/in_touch.jsp Edited September 24, 2018 by Host CJSKIDS 1 1 Link to comment Share on other sites More sharing options...
OCruisers Posted September 24, 2018 #5 Share Posted September 24, 2018 1-900-329-7447 You'll need to know which Princess ship .... Link to comment Share on other sites More sharing options...
Haboob Posted September 24, 2018 #6 Share Posted September 24, 2018 Think it through. If you're 3 days from land, what can you do in an emergency? If you're on a US sailing and in port, getting off early earns a $750pp fine. The ship may get the fine, but collects from you before your luggage leaves the ship. If you don't use cellular internet data, you can leave your cellphone off Airplane Mode and be careful not to answer strange numbers -- charges don't start until you answer. That way your family can simply call you. A short call via the ship's cell-tower is expensive, not poverty-inducing. Finally, if (a) have a smartphone that supports "WiFi Calling", (b) a cellphone plan that permits it, © an unlimited-minutes internet plan on board, and (d) turn on Airplane Mode, then you can log your smartphone onto the ship's WiFi and send and receive texts and voice calls for free. BTW, messages to the ship's emergency number get delivered in writing. 1 Link to comment Share on other sites More sharing options...
Haboob Posted September 24, 2018 #7 Share Posted September 24, 2018 1-900-329-7447You'll need to know which Princess ship .... That'll get you a fee-for-service added to the already expensive call. It might be worth it, though. Calling a ship has you dialing 011 = International 870 = via Inmarsat satellite constellation xxx = which ocean (https://www.inmarsat.com/about-us/our-satellites/our-coverage/) xxx-xxx = which ship (Yeah, 6 digits, not 7) For example, from the US, to call Diamond Princess in the Pacific Ocean: 011-870-773-933-441 Whoever calls won't want to wait long on hold while the ship confirms they have a passenger by that name so be sure they have your stateroom number. The message gets delivered in writing to your cabin. Link to comment Share on other sites More sharing options...
Haboob Posted September 24, 2018 #8 Share Posted September 24, 2018 Here are all the phone numbers for each ship. Open contact phone number and they are all listed. https://www.princess.com/learn/faq_answer/onboard/in_touch.jsp Remember, that's dynamic. Look it up fresh: the ocean code part changes when a ship changes oceans (or sides of the Atlantic) Link to comment Share on other sites More sharing options...
caribill Posted September 24, 2018 #9 Share Posted September 24, 2018 Have them contact you by E-mail and check your E-mail as often as you feel the need to. 1 Link to comment Share on other sites More sharing options...
jrzebird Posted September 24, 2018 #10 Share Posted September 24, 2018 Have them contact you by E-mail and check your E-mail as often as you feel the need to. Perhaps calling the Princess home office and letting them contact the ship would be a good place to start. I recall that Princess includes a number for emergency contact with the ship but I’m not sure where. Could be in all the info with your personalizer or your boarding pass. I’ll check it out tomorrow. Link to comment Share on other sites More sharing options...
ChrisB123 Posted September 24, 2018 Author #11 Share Posted September 24, 2018 Thank you for all your answers. This helps a LOT. Link to comment Share on other sites More sharing options...
pablo222 Posted September 24, 2018 #12 Share Posted September 24, 2018 I've been looking and can't find out how my family can contact Dh and I in case of an emergency when we are on the Star next month. Anyone know? Go here: https://www.princess.com/learn/faq_answer/onboard/in_touch.jsp Click on 'Contact Phone Numbers' Link to comment Share on other sites More sharing options...
Haboob Posted September 24, 2018 #13 Share Posted September 24, 2018 Go here: https://www.princess.com/learn/faq_answer/onboard/in_touch.jsp Click on 'Contact Phone Numbers' That's been posted upthread and as I noted up there, the contact numbers are dynamic: Look them up fresh because the "which ocean" part of the Inmarsat number changes as ships move around. Link to comment Share on other sites More sharing options...
Rare Host CJSKIDS Posted September 24, 2018 #14 Share Posted September 24, 2018 That's been posted upthread and as I noted up there, the contact numbers are dynamic: Look themup fresh because the "which ocean" part of the Inmarsat number changes as ships move around. Princess states that the global ocean code is 870. They have instructions on how to call the ship. So does Princess have it wrong on their website? Link to comment Share on other sites More sharing options...
2theship Posted September 24, 2018 #15 Share Posted September 24, 2018 Have them contact you by E-mail and check your E-mail as often as you feel the need to. This is exactly what I do. I can log onto my smart phone, download email, take a quick look and log off again in just a minute or two. For your family to call you, you'd have to be in your cabin waiting by the phone. You can have your smart phone with you wherever you are. Then, you can use whatever method you have available, like wifi calling, and get back to the family. I know that plenty of people think that you should totally disconnect while you're gone but in this day and age, I like knowing that my family can reach me if necessary. If a problem arises, I can be with them in spirit, if not in person. 1 Link to comment Share on other sites More sharing options...
pablo222 Posted September 24, 2018 #16 Share Posted September 24, 2018 That's been posted upthread and as I noted up there, the contact numbers are dynamic: Look themup fresh because the "which ocean" part of the Inmarsat number changes as ships move around. Should I believe you, or should I believe princess? This is not a comforting choice. Link to comment Share on other sites More sharing options...
Haboob Posted September 24, 2018 #17 Share Posted September 24, 2018 Princess states that the global ocean code is 870. They have instructions on how to call the ship. So does Princess have it wrong on their website? No. They update the website when the ship moves. The individual Inmarsat satellites don't cover the entire globe. The three digits after the "870" routes the call to a particular satellite, and if the ship isn't within that satellite's footprint, then "no one's home". Link to comment Share on other sites More sharing options...
Haboob Posted September 24, 2018 #18 Share Posted September 24, 2018 That's been posted upthread and as I noted up there, the contact numbers are dynamic: Look themup fresh because the "which ocean" part of the Inmarsat number changes as ships move around. Should I believe you, or should I believe princess? This is not a comforting choice. "Dynamic" = Look the number up when you need it. Don't put it in your address book: it changes. Link to comment Share on other sites More sharing options...
pablo222 Posted September 25, 2018 #19 Share Posted September 25, 2018 No. They update the website when the ship moves. Seems unlikely. Link to comment Share on other sites More sharing options...
Haboob Posted September 25, 2018 #20 Share Posted September 25, 2018 (edited) Seems unlikely. Old and clunky? Oh, yeah! You'll notice Princess' example talks about calling Diamond "in the Pacific Ocean". Hmmm... Almost obsolete advice now: almost all the ships are now on "76" (GAN), "77" (BGAN voice), or "78" (BGAN ISDN) numbers. The "G" stands for "Global". But Golden Princess' fax is still on Inmarsat-B ("32") with ocean codes. https://www.inmarsat.com/support/carrier/ Thanks for an interesting morning. At first I thought Golden's fax was an Antwerp landline. Edited September 25, 2018 by Haboob Link to comment Share on other sites More sharing options...
pablo222 Posted September 25, 2018 #21 Share Posted September 25, 2018 Old and clunky? Oh, yeah!. It's pretty unlikely that princess' crack it team could keep some page up to date as ships move seasonally. Assuming one believes your premise.... Link to comment Share on other sites More sharing options...
Haboob Posted September 25, 2018 #22 Share Posted September 25, 2018 It's pretty unlikely that princess' crack it team could keep some page up to date as ships move seasonally. Assuming one believes your premise.... > It's pretty unlikely that princess' crack it team could keep some page up to date > as ships move seasonally. Now, why would you say something horribly accurate like that? For shame! ( Further research shows that Inmarsat-B numbers, including the number listed ( as Golden's fax number, were shut down on 2016-12-30 ) Link to comment Share on other sites More sharing options...
debi2g Posted September 25, 2018 #23 Share Posted September 25, 2018 We turn off mobile data (instead of using airplane mode) on our phones and use text messaging for our family to reach us if necessary. For 5 cents to receive and 50 cents to send, it's an inexpensive way to stay in touch. Sent from my SM-T813 using Tapatalk Link to comment Share on other sites More sharing options...
PaperSniper4 Posted September 24, 2019 #24 Share Posted September 24, 2019 So bottom line is, nobody knows how to contact someone on a Princess ship in an emergency....I suppose the best bet is to either use email/text if possible, else call Princess CS and notify them of your emergency and hope the message gets delivered. Doug Link to comment Share on other sites More sharing options...
Rare Coral Posted September 24, 2019 #25 Share Posted September 24, 2019 (edited) On 9/23/2018 at 10:32 PM, Haboob said: Think it through. If you're 3 days from land, what can you do in an emergency? If you're on a US sailing and in port, getting off early earns a $750pp fine. The ship may get the fine, but collects from you before your luggage leaves the ship. I am sorry - there are times when one really does need to know of emergencies and there are things that can be done. I was my Mom's POA for medical. If she was in the hospital - I had to be in communication with the doctors. There was no one else. Besides, if someone is sick at home, I do want to know! Would you want your kid to be in ICU and you not know. There are plenty of people who sail with out their under age kids. I am sure they want to know if something happened to their child. Maybe you have never been in a position when you are responsible for life and death decisions for someone else. If you haven't been, consider yourself very lucky. Edited September 24, 2019 by Coral 4 Link to comment Share on other sites More sharing options...
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