Changing travel agent

[Teacher42]

 

I have a cruise booked next month using a TA for the Adventure of the Seas.  We are in a GS and have $750 OBC for a $6000 Grand Suite.  Not bad if  I must say so.  

Dear Babe,  Is The $750 OBC from your TA or a combo from TA and cruise line?

[Colorado Babe]

 

Dear Babe,  Is The $750 OBC from your TA or a combo from TA and cruise line?

RC:  $400

TA:  $350 

[John&LaLa]

 

We are aware that we need to make sure if we don't want our current 'listed' TA to be getting our new bookings when we book onboard.  I was NOT aware that they actually reach out to the TA that you are NOT requesting to be placed on the booking.   It doesn't matter to me.  By the time I have made that decision to change TA's, it doesn't matter if they find out.

 

I just filled out a form to release the booking agent of my current cruise (Casino Royale), this allowed me to give it to my regular TA.

[soccer2010]

So I've been trying a few different online TAs.  I'm wanting to change from this new one that has great reviews.  So when I tried to book with a quote that he sent, he said the price went up … note he was not the lowest quote but still a very good quote with good reviews.  I told him my best offer and he matched the price and almost matched the OBC so I booked with him.  Paid $500 deposit for each of (3) cabins per the receipt that he sent.  Check my credit card and I have (3) pending $900 RCCL charges.  I'm waiting for the charges to finalize and then get with RCCL for complaint … will I be able to keep my booking and change TAs?

 

[Tree_skier]

How many are in each room and how long is the cruise?

[brillohead]

1 hour ago, soccer2010 said:

So I've been trying a few different online TAs.  I'm wanting to change from this new one that has great reviews.  So when I tried to book with a quote that he sent, he said the price went up … note he was not the lowest quote but still a very good quote with good reviews.  I told him my best offer and he matched the price and almost matched the OBC so I booked with him.  Paid $500 deposit for each of (3) cabins per the receipt that he sent.  Check my credit card and I have (3) pending $900 RCCL charges.  I'm waiting for the charges to finalize and then get with RCCL for complaint … will I be able to keep my booking and change TAs?

 

Did you pay $1500 to the TA and also a suspected $2700 to Royal?

Or are you saying that it was supposed to be a $1500 deposit but it's being charged as $2700?

And what category of room did you book, for how many people?

[soccer2010]

I booked (3) Interior cabins with (2) people in each.  It was supposed to be $1500 deposit and I was charged $2700 ...

[SRF]

First step, contact the TA and ask *****??

 

 

[tinkr2]

On 1/22/2019 at 11:41 AM, John&LaLa said:

 

I just filled out a form to release the booking agent of my current cruise (Casino Royale), this allowed me to give it to my regular TA.

So I need to get away fro Amex. When I book on board next week, can I specify I want it with Royal? and then switch to a .com if I find a deal?

[Clarea]

4 minutes ago, tinkr2 said:

So I need to get away fro Amex. When I book on board next week, can I specify I want it with Royal? and then switch to a .com if I find a deal?

 

Yes, and be sure to tell them up front that you do not want to use a travel agent, because they will automatically book the cruise with whoever you booked with for the current cruise.

[tinkr2]

Just now, Host Clarea said:

 

Yes, and be sure to tell them up front that you do not want to use a travel agent, because they will automatically book the cruise with whoever you booked with for the current cruise.

Yes Thank you. That I know bc I booked freedom last year with points on Amex and forgot when I booked for the Presidents Cruise. Amex has been horrible for price drops , return calls , obc. I definitely do not want them again .

 

[soccer2010]

18 hours ago, SRF said:

First step, contact the TA and ask *****??

 

 

So my fear is the possibility that the TA does this on purpose sometimes to charge extra and when people ask, it's just a mistake and corrects the final amount owed.  If RCCL hears about it, he probably wouldn't do it again.

[Johnamac123]

On 1/19/2019 at 5:54 AM, Paulxyz2004 said:

 

So Super Mario is her customer as well.

😉😎😊 

[brillohead]

On 10/21/2019 at 6:03 AM, soccer2010 said:

I booked (3) Interior cabins with (2) people in each.  It was supposed to be $1500 deposit and I was charged $2700 ...

I'm guessing this is for a longer cruise, then?  Sounds like your TA wasn't aware that there's a higher deposit amount for longer cruises.

https://www.royalcaribbean.com/faq/questions/deposit-requirements

[soccer2010]

thanks for the info Brillo ... I am okay paying the higher amount but $900/person is a ridiculous deposit.

[brillohead]

9 minutes ago, soccer2010 said:

thanks for the info Brillo ... I am okay paying the higher amount but $900/person is a ridiculous deposit.

It's $900/stateroom, not per person, and only for the longer cruises.

[soccer2010]

yes it's $900 per cabin.  My TA responded with his bad and he would correct invoices.  In the middle of the night, I received (3) corrected invoices.  Then an hour ago, I receive (1) more updated invoice showing only $500 deposit on the one cabin.  Then right after, an email from the TA saying all done.  Really ???

[brillohead]

2 hours ago, soccer2010 said:

yes it's $900 per cabin.  My TA responded with his bad and he would correct invoices.  In the middle of the night, I received (3) corrected invoices.  Then an hour ago, I receive (1) more updated invoice showing only $500 deposit on the one cabin.  Then right after, an email from the TA saying all done.  Really ???

I don't bother with invoices from the TA -- I just have the TA forward me the Booking Confirmation that comes directly from Royal.  

By having the Royal version of the invoice, you can confirm your room number / category, dining preference, C&A discount, etc.  The invoice from the TA guarantees NOTHING with Royal... what's the point?