pete_coach Posted February 1, 2019 #26 Share Posted February 1, 2019 11 hours ago, casofilia said: ... and continue this thread for the purpose it was intended. Fully in agreement with that. Would have stayed there had the comments not been questioned Link to comment Share on other sites More sharing options...
seahags Posted February 2, 2019 #27 Share Posted February 2, 2019 On 1/31/2019 at 12:36 PM, Mr.AgentMan said: New to NCL, but a veteran of more than 20 cruises. Regarding Pete's contention that crew members don't remember, I have two stories. My wife and I cruised on HAL in the Mediterranean several years ago. It was a wonderful trip and we made friends with our female cabin attendant. About 5 years later, we cruised the Caribbean on RCL. As we were walking down the hallway to our stateroom, I heard someone yelling my wife's name--it was our HAL cabin attendant. She had moved to RCL and was working on the same deck as our stateroom. They ran down the hallway and hugged like they were long-lost cousins. And on Celebrity two years ago, my wife became very attached to our assistant waiter. The two exchanged emails and still keep in contact with each other. We are planning a Celebrity cruise later in the summer so that we can sail with her again (this time as a head waiter). Pete, just because you and I aren't particularly memorable to crew members doesn't mean that everyone is. Regarding the OP, I like to know the names of the captain, cruise director, restaurant manager, etc. It adds to the anticipation of the cruise, which can sometimes be almost as fun as the cruise itself. Can anyone give me any information about the current cruise director on the Breakaway? We've cruised many times and continue to encounter crew from past times...and they DO remember us! We also email often with many of our favorites of the past from all parts of the world! Something to look forward to when you know a familiar face may be there!! Link to comment Share on other sites More sharing options...
mommyto2girls Posted February 2, 2019 #28 Share Posted February 2, 2019 21 hours ago, NJLVW said: Does anyone have any info on the Dawn? Would especially like to know who the concierge, butlers, HD, & CD. Thank you Right now the Concierge is Roy ( former Incredible amazing Butler) I do not know how long he will be there. But as of today when we spoke he is still Concierge 😊 Link to comment Share on other sites More sharing options...
NJLVW Posted February 2, 2019 #29 Share Posted February 2, 2019 (edited) 15 hours ago, mommyto2girls said: Right now the Concierge is Roy ( former Incredible amazing Butler) I do not know how long he will be there. But as of today when we spoke he is still Concierge 😊 Thank you for the info. I have not yet had the pleasure of meeting Roy. We will look forward to meeting him. Any other info on who the HD, CD & butlers that will be are on board? Much appreciated. Edited February 2, 2019 by NJLVW Link to comment Share on other sites More sharing options...
mommyto2girls Posted February 4, 2019 #30 Share Posted February 4, 2019 (edited) Sorry NJLVW I don’t know. I know about Roy because I spoke with him a few days ago. Feel free to tell him Andrea and Harold said hi. Edited February 4, 2019 by mommyto2girls Link to comment Share on other sites More sharing options...
jasoneats Posted February 4, 2019 #31 Share Posted February 4, 2019 Does anyone have any current info on the Jade? Thanks!!! Link to comment Share on other sites More sharing options...
NJLVW Posted February 4, 2019 #32 Share Posted February 4, 2019 10 hours ago, mommyto2girls said: Sorry NJLVW I don’t know. I know about Roy because I spoke with him a few days ago. Feel free to tell him Andrea and Harold said hi. Will do & thank you again. Link to comment Share on other sites More sharing options...
kmc86 Posted February 10, 2019 #33 Share Posted February 10, 2019 Anyone have current list of officers for the Escape? Thanks Link to comment Share on other sites More sharing options...
kmc86 Posted February 11, 2019 #34 Share Posted February 11, 2019 Anyone have current list of officers for the Escape? Thanks Link to comment Share on other sites More sharing options...
Nunswithknives Posted February 11, 2019 #35 Share Posted February 11, 2019 On 2/4/2019 at 4:11 AM, jasoneats said: Does anyone have any current info on the Jade? Thanks!!! Don't have a ton of info but I'm currently laying in bed on the Jade. Jacky is the cruise director, Effrin is our concierge, Francis is our butler and Madonna makes up our cabin (we're in an H4). Captain is Ingar K(?). Very tall gentlemen. I'll see if I can grab more info in an hour when we have to rush off the ship (booooo!). Link to comment Share on other sites More sharing options...
Diannedaniel Posted February 11, 2019 #36 Share Posted February 11, 2019 Anyone have current list of officers for the Spirit? Thanks Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted February 11, 2019 Author #37 Share Posted February 11, 2019 (edited) 2 hours ago, Nunswithknives said: Don't have a ton of info but I'm currently laying in bed on the Jade. Jacky is the cruise director, Effrin is our concierge, Francis is our butler and Madonna makes up our cabin (we're in an H4). Captain is Ingar K(?). Very tall gentlemen. I'll see if I can grab more info in an hour when we have to rush off the ship (booooo!). Concerning the crew on the JADE: If Efrin is your concierge, this is great news. He was our Butler a couple of years ago and he was amazing. I would think that he would be an awesome Concierge. Congratulations to him! Edited February 11, 2019 by Travel Junkie Judy 1 Link to comment Share on other sites More sharing options...
shrew Posted February 12, 2019 #38 Share Posted February 12, 2019 Any info on the Breakaway? Specifically looking for butler info because it would make our day to find out that Putu would be on board. He was out butler last March and was fabulous! Link to comment Share on other sites More sharing options...
lanceholt Posted February 12, 2019 #39 Share Posted February 12, 2019 On 2/11/2019 at 9:33 AM, Travel Junkie Judy said: Concerning the crew on the JADE: If Efrin is your concierge, this is great news. He was our Butler a couple of years ago and he was amazing. I would think that he would be an awesome Concierge. Congratulations to him! Efrin was our concierge on the Jade British Isles cruise last fall and was superb.....we all thought he was on his way to becoming a concierge. We still talk about the great service and his sense of humor on that cruise. Congratulations and more luck to Efrin, well deserved!! Link to comment Share on other sites More sharing options...
cubagirl Posted February 17, 2019 #40 Share Posted February 17, 2019 Any more news of Officers on the Jade at this time? Sailing soon! Link to comment Share on other sites More sharing options...
casofilia Posted February 17, 2019 #41 Share Posted February 17, 2019 Or of the Star please? 1 Link to comment Share on other sites More sharing options...
Weluv2cruise2gether Posted February 17, 2019 #42 Share Posted February 17, 2019 How about the current crew on the Gem. Leaving in 19 days!😁 Link to comment Share on other sites More sharing options...
dpepper64 Posted February 17, 2019 #43 Share Posted February 17, 2019 Trying to find out what ship Rogeliza Nanad is own currently. She was the restaurant Manager on the Bliss this past Thanksgiving and she said she was going on vacation soon after that cruise. She was planning on going to the Encore when she starts running. Link to comment Share on other sites More sharing options...
OceanDreaming2 Posted February 17, 2019 #44 Share Posted February 17, 2019 Anyone have info for the crew/staff on the Getaway? It will be our first cruise on a mega-ship. We do enjoy meeting crew/staff members and have made several who are special friends. Link to comment Share on other sites More sharing options...
kcwiak Posted February 17, 2019 #45 Share Posted February 17, 2019 On 2/1/2019 at 7:47 PM, mommyto2girls said: Right now the Concierge is Roy ( former Incredible amazing Butler) I do not know how long he will be there. But as of today when we spoke he is still Concierge 😊 I have been reading some stuff on the boards about a Concierge on the Dawn that is awful. We sail Nov and hope we do not get this one. What is the protocol for this? What happens if anyone you get is not up to standard? Can you talk to the Hotel Director? If nothing changes, who else. I’m pretty laid back but if I’ve spent 6-8000 on a suite I expect a certain level of service and I won’t be quiet about it. Anyone else? Link to comment Share on other sites More sharing options...
casofilia Posted February 18, 2019 #46 Share Posted February 18, 2019 The only person who would be above the Concierge in rank would be the Hotel Director i imagine. I can't see anyone else outranking him as h seems to be a head of the department. 1 Link to comment Share on other sites More sharing options...
don't-use-real-name Posted February 18, 2019 #47 Share Posted February 18, 2019 INFO ABOUT SHIPS STAFF As an aid if you attend a Meet & Greet party on the ship there is usually a printed card with all the staff members that you may need to contact for assistance. It will have the persons title and ship telephone number to contact. If there is no M&G then sometimes in the Atrium area of the ship will be a panel with the faces (pictures) of the ships staff from the: Captain Staff Captain Chief Engineer Hotel Director Head of Housekeeping Head Chef Beverage Manager etc. Cruise Director may include Concierge Some of the Ships Daily (newspaper) may have this information also. ON board a ship contact Guest Services -or- "0" on the phone for info. And finally you have CC here - post a note needing the info you need hopefully some current cruise guest will be able to provide you with the info. The NCL website is a futile fruitless search - there is no specific website for an individual ship. 2 hours ago, kcwiak said: I have been reading some stuff on the boards about a Concierge on the Dawn that is awful. We sail Nov and hope we do not get this one. What is the protocol for this? What happens if anyone you get is not up to standard? Can you talk to the Hotel Director? If nothing changes, who else. I’m pretty laid back but if I’ve spent 6-8000 on a suite I expect a certain level of service and I won’t be quiet about it. Anyone else? That Concierge you are making reference to may have been Roel Gonzales (the Roel is pronounced as Royal - Roy). He was fine with me but I get the feeling that his service was not as expected in comparison with other Cs. R. tends to delegate his duties passing onto his Butlers - but this is not all bad since he may not have time to individually tend to all the tasks of a C - better some attention than none at all ! Yes you can talk to the Hotel Director and even have him service your requests - but in fairness you should at least work your way up thru the house staff - you say you are in a suite work your request thru your Butler and see how that works. That suite if it is a OS DOS or Haven Garden Villa warrants a direct response from the C - but que the Butler in too. The C can't be everywhere servicing all the suites and Platinum (+) accept that for what it is and be patient - but if you feel that is not right contact the Hotel Director. 1 Link to comment Share on other sites More sharing options...
kcwiak Posted February 18, 2019 #48 Share Posted February 18, 2019 1 hour ago, don't-use-real-name said: INFO ABOUT SHIPS STAFF As an aid if you attend a Meet & Greet party on the ship there is usually a printed card with all the staff members that you may need to contact for assistance. It will have the persons title and ship telephone number to contact. If there is no M&G then sometimes in the Atrium area of the ship will be a panel with the faces (pictures) of the ships staff from the: Captain Staff Captain Chief Engineer Hotel Director Head of Housekeeping Head Chef Beverage Manager etc. Cruise Director may include Concierge Some of the Ships Daily (newspaper) may have this information also. ON board a ship contact Guest Services -or- "0" on the phone for info. And finally you have CC here - post a note needing the info you need hopefully some current cruise guest will be able to provide you with the info. The NCL website is a futile fruitless search - there is no specific website for an individual ship. That Concierge you are making reference to may have been Roel Gonzales (the Roel is pronounced as Royal - Roy). He was fine with me but I get the feeling that his service was not as expected in comparison with other Cs. R. tends to delegate his duties passing onto his Butlers - but this is not all bad since he may not have time to individually tend to all the tasks of a C - better some attention than none at all ! Yes you can talk to the Hotel Director and even have him service your requests - but in fairness you should at least work your way up thru the house staff - you say you are in a suite work your request thru your Butler and see how that works. That suite if it is a OS DOS or Haven Garden Villa warrants a direct response from the C - but que the Butler in too. The C can't be everywhere servicing all the suites and Platinum (+) accept that for what it is and be patient - but if you feel that is not right contact the Hotel Director. Thank you for the info! Will be sure to go through the proper channels first! Link to comment Share on other sites More sharing options...
lkjacobs Posted February 18, 2019 #49 Share Posted February 18, 2019 21 hours ago, OceanDreaming2 said: Anyone have info for the crew/staff on the Getaway? It will be our first cruise on a mega-ship. We do enjoy meeting crew/staff members and have made several who are special friends. I was onboard the Getaway February 3-10. Here are the senior hotel officers as of then: Hotel Director: Errol Bailey Asst. Hotel Director: Plamenko Bakic Food & Beverage Director: Loredana Moldovan Cruise Director: Paquito Fuchs Executive Housekeeper: Jose Omier Guest Services Manager: Irma Reyes Executive Chef: Tyson Pinto Beverage Manager: Dindo Ramos Restaurant Manager: Chandra Muttam CruiseNext Manager: Paloma Pelaez I don’t know if there’s any turnover since then, though I know them all and don’t recall anyone talking about going on vacation. Link to comment Share on other sites More sharing options...
cruiservictor Posted February 18, 2019 #50 Share Posted February 18, 2019 On 2/17/2019 at 2:27 PM, Weluv2cruise2gether said: How about the current crew on the Gem. Leaving in 19 days!😁 We were onboard for the 19 day Gem cruise from LA to NY. Here are the senior officers from that trip. No guarantee about who you will have. Captain - Marin Vucetic Staff Captain - Guiseppe Gimmillaro Chief Engineer - Marin Soic Hotel Director - Metin Camurlu Food and Beverage Director - Vikramraj Parthasrathy Cruise Director - Claire Booth Asst Cruise Director - Maria Katrina De La Cruz ("Kat") Guest Service Manager - Veronica Manabat Asst Guest Service Manager - Severina Hristova Executive Housekeeper - Cesar Hapa Executive Chef - Bijesh Chandran Beverage Manager - Gusti Sumitra Restaurant Manager - Adine Barrett Haven Concierge - Yahira Suazo Link to comment Share on other sites More sharing options...
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