Mike D. Posted February 19, 2019 #51 Share Posted February 19, 2019 On 2/12/2019 at 12:15 AM, shrew said: Any info on the Breakaway? Specifically looking for butler info because it would make our day to find out that Putu would be on board. He was out butler last March and was fabulous! I was just on the Breakaway. Putu was not there...last I saw him was on the Star. Concierge was Bowen Pereira Butler was Narciso (his card only has one name on it...no last name) Cabin Steward was Tunita (forgot his last name) Staff Captain Kevin Bellido Asst. Hotel Director Nedad Maric Cruise Director JC (Sanchez?) Link to comment Share on other sites More sharing options...
casofilia Posted February 19, 2019 #52 Share Posted February 19, 2019 @Mike D. Cruise Director JC (Sanchez?) Was JC Sanchez a "fill-in" or there on a full term contract? Thanjs Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted February 19, 2019 Author #53 Share Posted February 19, 2019 (edited) 5 hours ago, cruiservictor said: We were onboard for the 19 day Gem cruise from LA to NY. Here are the senior officers from that trip. No guarantee about who you will have. Captain - Marin Vucetic Staff Captain - Guiseppe Gimmillaro Chief Engineer - Marin Soic Hotel Director - Metin Camurlu Food and Beverage Director - Vikramraj Parthasrathy Cruise Director - Claire Booth Asst Cruise Director - Maria Katrina De La Cruz ("Kat") Guest Service Manager - Veronica Manabat Asst Guest Service Manager - Severina Hristova Executive Housekeeper - Cesar Hapa Executive Chef - Bijesh Chandran Beverage Manager - Gusti Sumitra Restaurant Manager - Adine Barrett Haven Concierge - Yahira Suazo If Yahira is still the concierge on the GEM, you are very lucky. We had her in November on the SUN and she was wonderful. She went above and beyond for us when we had a problem back home. Everyone we spoke with thought she was great. She was always around and visited every breakfast and lunch in the dining room. She was well organized, friendly, and .......just everything a concierge should be. Edited February 19, 2019 by Travel Junkie Judy Link to comment Share on other sites More sharing options...
Weluv2cruise2gether Posted February 19, 2019 #54 Share Posted February 19, 2019 7 hours ago, cruiservictor said: We were onboard for the 19 day Gem cruise from LA to NY. Here are the senior officers from that trip. No guarantee about who you will have. Captain - Marin Vucetic Staff Captain - Guiseppe Gimmillaro Chief Engineer - Marin Soic Hotel Director - Metin Camurlu Food and Beverage Director - Vikramraj Parthasrathy Cruise Director - Claire Booth Asst Cruise Director - Maria Katrina De La Cruz ("Kat") Guest Service Manager - Veronica Manabat Asst Guest Service Manager - Severina Hristova Executive Housekeeper - Cesar Hapa Executive Chef - Bijesh Chandran Beverage Manager - Gusti Sumitra Restaurant Manager - Adine Barrett Haven Concierge - Yahira Suazo Thank you!! Link to comment Share on other sites More sharing options...
OceanDreaming2 Posted February 19, 2019 #55 Share Posted February 19, 2019 8 hours ago, lkjacobs said: I was onboard the Getaway February 3-10. Here are the senior hotel officers as of then: Hotel Director: Errol Bailey Asst. Hotel Director: Plamenko Bakic Food & Beverage Director: Loredana Moldovan Cruise Director: Paquito Fuchs Executive Housekeeper: Jose Omier Guest Services Manager: Irma Reyes Executive Chef: Tyson Pinto Beverage Manager: Dindo Ramos Restaurant Manager: Chandra Muttam CruiseNext Manager: Paloma Pelaez I don’t know if there’s any turnover since then, though I know them all and don’t recall anyone talking about going on vacation. Thanks! Link to comment Share on other sites More sharing options...
MikeandMarcia Posted February 19, 2019 #56 Share Posted February 19, 2019 16 hours ago, cruiservictor said: We were onboard for the 19 day Gem cruise from LA to NY. Here are the senior officers from that trip. No guarantee about who you will have. Captain - Marin Vucetic Staff Captain - Guiseppe Gimmillaro Chief Engineer - Marin Soic Hotel Director - Metin Camurlu Food and Beverage Director - Vikramraj Parthasrathy Cruise Director - Claire Booth Asst Cruise Director - Maria Katrina De La Cruz ("Kat") Guest Service Manager - Veronica Manabat Asst Guest Service Manager - Severina Hristova Executive Housekeeper - Cesar Hapa Executive Chef - Bijesh Chandran Beverage Manager - Gusti Sumitra Restaurant Manager - Adine Barrett Haven Concierge - Yahira Suazo On March 8, the Food and Beverage Director, Vic, leaves for vacation. Metin takes over that position and Richard Janicki will be back as hotel director. Also, February 25, Claire Booth will be leaving and Lorena Tapia will be back as Cruise Director. Yahira just came on January 27 so one would think she will still be here but nowadays you never know. Link to comment Share on other sites More sharing options...
Mike D. Posted February 19, 2019 #57 Share Posted February 19, 2019 11 hours ago, casofilia said: @Mike D. Cruise Director JC (Sanchez?) Was JC Sanchez a "fill-in" or there on a full term contract? Thanjs Hello Casofilia: I don't know about JC's status. He may have said something on one of the morning shows but my memory is long but not very good. 🙂 I'll correct my spelling of the Assistant Hotel Director's name: Nenad (not Nedad) Maric From Day 2 of the Freestyle Daily: Hotel Director: Vuk (he was about to rotate off the Breakaway) Food and Beverage Director: Anil Captain: Dan Swenson Link to comment Share on other sites More sharing options...
MrsTocko Posted February 19, 2019 #58 Share Posted February 19, 2019 Following. We sail on the Bliss in May, and will be interested to know who is on board. I don't need to know now (unless you have inside information and KNOW for sure that it won't change before we embark on 5/12), because I know how quickly things change. Just want to be sure I am staying in the loop. For anyone sailing the Bliss end of April, beginning of May - This information would be fantastic. Wondering if we are going to get lucky enough to have Carlos as a Concierge. He was on the Sun, for our first NCL cruise. Then we did the Jade last year (our 2nd NCL), and somehow fate intervened, and we had MANY crew members from our cruise on the Sun also on our Jade cruise, including Carlos.. Will we be 3rd time lucky? Have heard many stories, good and bad, about many of the concierges...Carlos, is one of the best, from all reports and my own experiences. Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted February 20, 2019 Author #59 Share Posted February 20, 2019 43 minutes ago, MrsTocko said: Following. We sail on the Bliss in May, and will be interested to know who is on board. I don't need to know now (unless you have inside information and KNOW for sure that it won't change before we embark on 5/12), because I know how quickly things change. Just want to be sure I am staying in the loop. For anyone sailing the Bliss end of April, beginning of May - This information would be fantastic. Wondering if we are going to get lucky enough to have Carlos as a Concierge. He was on the Sun, for our first NCL cruise. Then we did the Jade last year (our 2nd NCL), and somehow fate intervened, and we had MANY crew members from our cruise on the Sun also on our Jade cruise, including Carlos.. Will we be 3rd time lucky? Have heard many stories, good and bad, about many of the concierges...Carlos, is one of the best, from all reports and my own experiences. If you’ve had Carlos twice you are very lucky. He is awesome. Even if you don’t have him a third time, there are many other awesome concierges. Enjoy! Link to comment Share on other sites More sharing options...
MrsTocko Posted February 20, 2019 #60 Share Posted February 20, 2019 19 minutes ago, Travel Junkie Judy said: If you’ve had Carlos twice you are very lucky. He is awesome. Even if you don’t have him a third time, there are many other awesome concierges. Enjoy! DH saw it first on the envelope. Thought to myself - it CAN'T be, and said as much to him. I was wrong. It WAS indeed Carlos. As well as one of the hostesses for MDR - DH recognized her. I said no way...Again, I was wrong. Link to comment Share on other sites More sharing options...
b.cruising Posted February 22, 2019 #61 Share Posted February 22, 2019 Heading out on Bliss next week😎! Anyone have list of current officers? Thanks Link to comment Share on other sites More sharing options...
don't-use-real-name Posted February 22, 2019 #62 Share Posted February 22, 2019 On 2/19/2019 at 5:45 PM, MrsTocko said: Following. We sail on the Bliss in May, and will be interested to know who is on board. I don't need to know now (unless you have inside information and KNOW for sure that it won't change before we embark on 5/12), because I know how quickly things change. Just want to be sure I am staying in the loop. For anyone sailing the Bliss end of April, beginning of May - This information would be fantastic. Wondering if we are going to get lucky enough to have Carlos as a Concierge. He was on the Sun, for our first NCL cruise. Then we did the Jade last year (our 2nd NCL), and somehow fate intervened, and we had MANY crew members from our cruise on the Sun also on our Jade cruise, including Carlos.. Will we be 3rd time lucky? Have heard many stories, good and bad, about many of the concierges...Carlos, is one of the best, from all reports and my own experiences. Whole heartedly echo the compliment about Carlos - SUN sailing Sept '17. Had a hard time the Butler was Carlos on the same sailing - these were a dynamic duo. The cabin steward fortunately was not a tri-peat just another nameless crew member. Disembarking at San Francisco Carlos personally escorted us to the airport transportation. He could always be found at La Cucina at breakfast to help arrange your days activities. The best of the best ! Link to comment Share on other sites More sharing options...
mommyto2girls Posted February 22, 2019 #63 Share Posted February 22, 2019 On 2/17/2019 at 6:13 PM, kcwiak said: I have been reading some stuff on the boards about a Concierge on the Dawn that is awful. We sail Nov and hope we do not get this one. What is the protocol for this? What happens if anyone you get is not up to standard? Can you talk to the Hotel Director? If nothing changes, who else. I’m pretty laid back but if I’ve spent 6-8000 on a suite I expect a certain level of service and I won’t be quiet about it. Anyone else? I don’t know what you’re read about the Concierge on the Dawn, if it is Roy you are reading about ( not Roel 2 different people ) I cannot imagine what anyone could have to say that is negative . We have on,y been in the Haven all 18 NCL cruises many of those with Roy as our Butler. I would be thrilled to have him as a Concierge. I think that the expectations of a Concierge need to be established. What is up to standard? Link to comment Share on other sites More sharing options...
kcwiak Posted February 22, 2019 #64 Share Posted February 22, 2019 28 minutes ago, mommyto2girls said: I don’t know what you’re read about the Concierge on the Dawn, if it is Roy you are reading about ( not Roel 2 different people ) I cannot imagine what anyone could have to say that is negative . We have on,y been in the Haven all 18 NCL cruises many of those with Roy as our Butler. I would be thrilled to have him as a Concierge. I think that the expectations of a Concierge need to be established. What is up to standard? What I have heard is about Roel but in a previous post someone said they were one in the same. Not sure how accurate that is. As for what I feel is up to standard, I would expect to see and/or speak to the Concierge at least once per day. Inquiring if we need any reservations or what have you. I would also expect if he is asked to do something, that it be done. With minimal excuses or with alternative suggestions if the request is not doable. Link to comment Share on other sites More sharing options...
EllieinNJ Posted February 22, 2019 #65 Share Posted February 22, 2019 Just back from the Sun. Carlos was indeed the concierge and someone from the suites made arrangements with him to escort our Cruise Critic members on tours, off the ship. Other officers: Igor Futivic, Hotel Director Claudia Condurachi, Guest Service Manager Jeimy Caro, Cruise Director (she was wonderful) Link to comment Share on other sites More sharing options...
mommyto2girls Posted February 23, 2019 #66 Share Posted February 23, 2019 (edited) 4 hours ago, kcwiak said: What I have heard is about Roel but in a previous post someone said they were one in the same. Not sure how accurate that is. As for what I feel is up to standard, I would expect to see and/or speak to the Concierge at least once per day. Inquiring if we need any reservations or what have you. I would also expect if he is asked to do something, that it be done. With minimal excuses or with alternative suggestions if the request is not doable. Roel and Roy are two different people I have sailed many times with both. Roy has on,y been a Concierge for about 2 months. I have never known either one to be less than stellar in accommodating requests. I have seen first hand the demands some people make and I believe some have expectations that are just ridiculous. The Concierge does his or her job but they are not private servants. I am sure given your expectations you’ll have a great cruise. By November who knows who will be onboard. Not even NCL knows yet. Edited February 23, 2019 by mommyto2girls Link to comment Share on other sites More sharing options...
don't-use-real-name Posted February 23, 2019 #67 Share Posted February 23, 2019 8 hours ago, mommyto2girls said: Roel and Roy are two different people I have sailed many times with both. Roy has on,y been a Concierge for about 2 months. I have never known either one to be less than stellar in accommodating requests. I have seen first hand the demands some people make and I believe some have expectations that are just ridiculous. The Concierge does his or her job but they are not private servants. I am sure given your expectations you’ll have a great cruise. By November who knows who will be onboard. Not even NCL knows yet. If the last name was known about Roy it would help differentiate the two - Last name for Roel was Gonzalas. Roel was the Concierge on my DAWN cruise in January 2015 - September 2015 and again October 2018. Thus if Roy was recently promoted from Butler to Concierge they are not the same person. Link to comment Share on other sites More sharing options...
jaja Posted February 23, 2019 #68 Share Posted February 23, 2019 7 hours ago, don't-use-real-name said: If the last name was known about Roy it would help differentiate the two - Last name for Roel was Gonzalas. Roel was the Concierge on my DAWN cruise in January 2015 - September 2015 and again October 2018. Thus if Roy was recently promoted from Butler to Concierge they are not the same person. Years - ago maybe 2012- we had a great butler (suite) named Roy Peregrino..I saw him onboard a couple of years later..and said he had been moved to being a haven butler . Could this be the same Roy? Link to comment Share on other sites More sharing options...
lkjacobs Posted February 23, 2019 #69 Share Posted February 23, 2019 On 2/22/2019 at 3:11 PM, EllieinNJ said: Just back from the Sun. Carlos was indeed the concierge and someone from the suites made arrangements with him to escort our Cruise Critic members on tours, off the ship. Other officers: Igor Futivic, Hotel Director Claudia Condurachi, Guest Service Manager Jeimy Caro, Cruise Director (she was wonderful) This is very helpful information. Is there any chance that you know the names of the Food & Beverage Director and/or Restaurant Manager? I’ll be on the Sun for its repositioning in 3 weeks. 1 Link to comment Share on other sites More sharing options...
Wrinks1028 Posted February 27, 2019 #70 Share Posted February 27, 2019 Can anyone tell me the Cruise Director for the NCL GEM for March and does anyone also know if ENVER will be on. We met him in 2017 and he was so funny Link to comment Share on other sites More sharing options...
ry_guy785 Posted February 28, 2019 #71 Share Posted February 28, 2019 On 2/22/2019 at 10:20 AM, b.cruising said: Heading out on Bliss next week😎! Anyone have list of current officers? Thanks I took this on the Bliss-- just off last week! Hope this helps! Link to comment Share on other sites More sharing options...
rockfsh Posted February 28, 2019 #72 Share Posted February 28, 2019 2 hours ago, ry_guy785 said: I took this on the Bliss-- just off last week! Hope this helps! LOL Link to comment Share on other sites More sharing options...
ry_guy785 Posted March 1, 2019 #73 Share Posted March 1, 2019 22 hours ago, rockfsh said: LOL I thought it would be helpful to share to the poster who asked, no? Link to comment Share on other sites More sharing options...
rockfsh Posted March 1, 2019 #74 Share Posted March 1, 2019 28 minutes ago, ry_guy785 said: I thought it would be helpful to share to the poster who asked, no? Sorry. I laughed because your photo shows that the Bliss has officers but it is too small to read or recognize anyone. Link to comment Share on other sites More sharing options...
b.cruising Posted March 1, 2019 #75 Share Posted March 1, 2019 22 hours ago, rockfsh said: LOL 8 minutes ago, rockfsh said: Sorry. I laughed because your photo shows that the Bliss has officers but it is too small to read or recognize anyone. Link to comment Share on other sites More sharing options...
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