Gratuities (Daily Service Charge) Question

[travelingirl70]

We just upgraded to the DOS and I was looking through my confirmation.  It is showing daily service charges of $53 per person per day?!?!?!?!  I thought all suites were $18 pp/pd.  Did I miss the fine print here?  This is adding over $1,000 to our cruise and suddenly makes my upgrade not such a good deal.  My TA is out until tomorrow so I won't hear back from her right away.  Thought I would turn to my fellow CC'ers for answers.

 

This is NOT about tipping the butler and the concierge.... I know that is separate (and extra).  Why would my service charge be 300% higher in a DOS vs a 2BR Family Villa?

[WillCruiseForMoney]

The daily service charge should be the same for all suites.  Most likely an error.

[travelingirl70]

2 minutes ago, WillCruiseForMoney said:

The daily service charge should be the same for all suites.  Most likely an error.

Thanks!  I hope so.  My OBC isn't showing up correctly either.  Hopefully TA will fix tomorrow when she is back.

[Starry Eyes]

Could some that amount be gratuities on perks such as beverage package and specialty dining package in addition to DSC?  Or have those gratuities been accounted for elsewhere or were perks declined?

[Rsavtechcruise]

Are the 53.97 and are you 3 ppl in the room 

[travelingirl70]

1 hour ago, Rsavtechcruise said:

Are the 53.97 and are you 3 ppl in the room 

Yes, I think so but we are 4 people and the total

was something like $1500!!!

[travelingirl70]

2 hours ago, Starry Eyes said:

Could some that amount be gratuities on perks such as beverage package and specialty dining package in addition to DSC?  Or have those gratuities been accounted for elsewhere or were perks declined?

Those were already paid separately. 

[phillyguy31]

25 minutes ago, travelingirl70 said:

Yes, I think so but we are 4 people and the total

was something like $1500!!!

Is this showing up on your pre pay charges in your vacation summary or are you looking elsewhere?

[Rsavtechcruise]

Suite daily services charges are $17.99 per person so unless your on like a 20 day cruise something is not right probably just an error on NCL page

[travelingirl70]

1 hour ago, phillyguy31 said:

Is this showing up on your pre pay charges in your vacation summary or are you looking elsewhere?

It shows up in the pre-pay section.  Here's what it says exactly.

 

The convenience of pre-paying service charges allows you to plan your budget prior to your cruise giving you additional freedom while on board. A discretionary charge of $53.14 USD per person per day for all guests 3 years or older will automatically be added to your onboard account. Your service charges will total $1,488.00 USD for all guests, for your entire cruise. Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax

[Two Wheels Only]

39 minutes ago, travelingirl70 said:

It shows up in the pre-pay section.  Here's what it says exactly.

 

The convenience of pre-paying service charges allows you to plan your budget prior to your cruise giving you additional freedom while on board. A discretionary charge of $53.14 USD per person per day for all guests 3 years or older will automatically be added to your onboard account. Your service charges will total $1,488.00 USD for all guests, for your entire cruise. Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax

 

I gotta be honest.......

 

 

 

 

 

 

 

 

 

 

 

.....I doubt that anyone on the forum would be upset if you asked for your DSC to be refunded in this case. 

[PTC DAWG]

That is an obvious error..

[Starry Eyes]

1 hour ago, travelingirl70 said:

It shows up in the pre-pay section.  Here's what it says exactly.

 

The convenience of pre-paying service charges allows you to plan your budget prior to your cruise giving you additional freedom while on board. A discretionary charge of $53.14 USD per person per day for all guests 3 years or older will automatically be added to your onboard account. Your service charges will total $1,488.00 USD for all guests, for your entire cruise. Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax

Wow, one has to wonder what extra services you’ll get in the DOS for $53.14 ppd!

 

Just joking; it surely must be a mistake.  I hope you have plenty of time to get it sorted out.

[travelingirl70]

8 minutes ago, Starry Eyes said:

Wow, one has to wonder what extra services you’ll get in the DOS for $53.14 ppd!

 

Just joking; it surely must be a mistake.  I hope you have plenty of time to get it sorted out.

I do have time, and I figured (or at least hoped) it was an error.  I was worried I missed the fine print somewhere and this was in fact the DSC for the DOS.  I was happy with my cost to upgrade, but not if it was an extra $1k!!!!  My TA is back tomorrow and I'm sure she will get it sorted out for me.

 

Thanks for the help!

[erdoran]

How many days?

[travelingirl70]

1 hour ago, erdoran said:

How many days?

7

[Jana60]

3 hours ago, Starry Eyes said:

Wow, one has to wonder what extra services you’ll get in the DOS for $53.14 ppd!

 

Just joking; it surely must be a mistake.  I hope you have plenty of time to get it sorted out.

Wow! Your butler better come out dressed or rather undressed like one of the Chippendale’s every time he’s called for that price!  😆

 

Its definitely an error!

[Love my butler]

1 hour ago, Jana60 said:

Wow! Your butler better come out dressed or rather undressed like one of the Chippendale’s every time he’s called for that price!  😆

 

Its definitely an error!

Lots of female butlers on NCL.

[esm54687]

This is the new DSC that FDR has implemented after he forced Stuart out........ St Andy is no longer available to run interference for all NCL souls.... 

[travelingirl70]

Forgot to come back and update this post.  My TA was baffled but she called NCL and they fixed it immediately.  Very strange error, but easy enough to fix.

[The Wanderer_112358]

You don't really believe that the serve staff and house keepers get the total gratuities?

 

Don't be silly!  This is just another way to earn some income.  I don't blame them.  I just see it for what it really is.  If you want it, you pay for it.  A LOT!