WeMissSeaView Posted September 19, 2021 #3326 Share Posted September 19, 2021 I see that someone in the UK posted that "captainsclub.uk@celebritycruises.com is a way to contact Captains Club. Is the US version "captainsclub@celebritycruises.com"? Link to comment Share on other sites More sharing options...
upwarduk Posted September 19, 2021 #3327 Share Posted September 19, 2021 On 9/18/2021 at 2:52 AM, 3girlsmom said: Speaking of double points... I received 72 points for our July 27th Equinox cruise that I was expecting 144 points for. : ( Now I can't find the advertisement or double point offer I thought was applicable. Does anyone know where I should look? I reached out to Celebrity by email but haven't heard back yet. I should have printed it out at the time!! (lesson learned!) BTW, I did not receive the 2 points for the August Europe quiz yet either, nor did I receive the original email. I did the quiz thanks to the helpful person who posted the link here. : ) I love how we all help each other!! This was the UK offer: “Now through 28 August, Classic members and above will earn double Club Points on our newly announced sailings aboard Celebrity Silhouette when you book a balcony stateroom or higher.* Simply book with your Captain’s Club member identification number today.” We Booked 30/04/21. Sailed 06th August. Our Double points 3x8=24 2x24=48 were posted 20th August. There is now a new double points offer, which I was sent by an email, mid week. It stated selected sailings, I found 2 from Southampton!😱 Link to comment Share on other sites More sharing options...
dreams_of_travel Posted September 19, 2021 #3328 Share Posted September 19, 2021 Has anyone in the US received their 2pts from the EU quiz last month? Just wondering at what point should I email them about missing points. 🤷🏻♀️ Link to comment Share on other sites More sharing options...
tromvest Posted September 19, 2021 #3329 Share Posted September 19, 2021 5 minutes ago, dreams_of_travel said: Has anyone in the US received their 2pts from the EU quiz last month? Just wondering at what point should I email them about missing points. 🤷🏻♀️ We haven’t received ours either yet. I’m thinking we may not be eligible for the points in the US. Link to comment Share on other sites More sharing options...
Elainemh Posted September 19, 2021 #3330 Share Posted September 19, 2021 As I mentioned before I don’t think anyone in the US was eligible. We all used the link provided by mikkelhansen from Denmark. I have already sent a email to celebrity engagement center. I figured I would give it try and maybe get lucky and get the points Link to comment Share on other sites More sharing options...
dreams_of_travel Posted September 19, 2021 #3331 Share Posted September 19, 2021 5 minutes ago, Elainemh said: As I mentioned before I don’t think anyone in the US was eligible. We all used the link provided by mikkelhansen from Denmark. I have already sent a email to celebrity engagement center. I figured I would give it try and maybe get lucky and get the points Do let us know if you hear back from them, and if you end up getting the points. I understand it may have been targeted to region, but that doesn't stop us from trying. 😉 Especially since they don't seem to have any region IP block or whatever IT thing would stop us from accessing a quiz not meant for us. Link to comment Share on other sites More sharing options...
tromvest Posted September 19, 2021 #3332 Share Posted September 19, 2021 16 minutes ago, Elainemh said: As I mentioned before I don’t think anyone in the US was eligible. We all used the link provided by mikkelhansen from Denmark. I have already sent a email to celebrity engagement center. I figured I would give it try and maybe get lucky and get the points Please let us know if you hear back from Celebrity. 🤞 Link to comment Share on other sites More sharing options...
Babr Posted September 19, 2021 #3333 Share Posted September 19, 2021 I have quit chasing these points. The quizzes were a fun diversion, but I’m never going to get enough points to make any difference. I’ll just have to make do with Always Included and pay for laundry. 2 Link to comment Share on other sites More sharing options...
WeMissSeaView Posted September 19, 2021 #3334 Share Posted September 19, 2021 42 minutes ago, Elainemh said: As I mentioned before I don’t think anyone in the US was eligible. We all used the link provided by mikkelhansen from Denmark. I have already sent a email to celebrity engagement center. I figured I would give it try and maybe get lucky and get the points I am in the US and I received the e-mail and used it to take the quiz. What is the e-mail that you used for celebrity? Link to comment Share on other sites More sharing options...
Elainemh Posted September 19, 2021 #3335 Share Posted September 19, 2021 celebrityengagementcenter@celebrity.com They are very slow responding to emails. It may take a few weeks. I will post back when I receive a reply 1 Link to comment Share on other sites More sharing options...
TeaBag Posted September 19, 2021 #3336 Share Posted September 19, 2021 3 hours ago, dreams_of_travel said: Has anyone in the US received their 2pts from the EU quiz last month? Just wondering at what point should I email them about missing points. 🤷🏻♀️ Don't waste your time. I am still looking for my 5 points for watching the Apex webinar. No reply to my query as to why I didn't receive them. Link to comment Share on other sites More sharing options...
patty1955 Posted September 20, 2021 #3337 Share Posted September 20, 2021 New activity: 1 Link to comment Share on other sites More sharing options...
WeMissSeaView Posted September 21, 2021 #3338 Share Posted September 21, 2021 Expected two points this month and received ten. I think some of my missing points have finally been posted. Link to comment Share on other sites More sharing options...
davekathy Posted September 21, 2021 #3339 Share Posted September 21, 2021 1 hour ago, WeMissSeaView said: Expected two points this month and received ten. I think some of my missing points have finally been posted. Same here. Link to comment Share on other sites More sharing options...
Rare mahdnc Posted September 22, 2021 #3340 Share Posted September 22, 2021 On 9/20/2021 at 4:35 PM, patty1955 said: New activity: I registered. 30 Power Up Points at stake. For those that want the link to register for the Sep 27 (5-6 pm CDT) webinar, here it is: link Link to comment Share on other sites More sharing options...
cdn_tbird Posted September 22, 2021 #3341 Share Posted September 22, 2021 53 minutes ago, mahdnc said: I registered. 30 Power Up Points at stake. For those that want the link to register for the Sep 27 (5-6 pm CDT) webinar, here it is: link Thanks for the link. I registered myself and my wife. We're only 13 points away from moving up. With any luck we can get enough points to level up before our next cruise. Link to comment Share on other sites More sharing options...
Belle5129 Posted September 22, 2021 #3342 Share Posted September 22, 2021 Thanks so much - just registered! I actually received the email and just deleted it without looking at it. Lesson learned - I will make sure to open all emails just in case there is a points opportunity! I think this will get us to Elite status. Can't wait for my bag of laundry🙂 Link to comment Share on other sites More sharing options...
Rare mahdnc Posted September 27, 2021 #3343 Share Posted September 27, 2021 1 1 Link to comment Share on other sites More sharing options...
upwarduk Posted September 27, 2021 #3344 Share Posted September 27, 2021 (edited) Watched 6-7 pm BST. Once again the quality of the webinar is not good. Constant movement at the bottom of the screen. Edited September 27, 2021 by upwarduk 2 Link to comment Share on other sites More sharing options...
The_Mac Posted September 27, 2021 #3345 Share Posted September 27, 2021 1 hour ago, upwarduk said: Watched 6-7 pm BST. Once again the quality of the webinar is not good. Constant movement at the bottom of the screen. so its not live then? its not on for another hour and 20 minutes here in the US.. Link to comment Share on other sites More sharing options...
Fouremco Posted September 27, 2021 #3346 Share Posted September 27, 2021 10 minutes ago, The_Mac said: so its not live then? its not on for another hour and 20 minutes here in the US.. Maybe live for the UK and others in that time zone, but taped and rolled out to other locations at their 6:00 PM? Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted September 27, 2021 Author #3347 Share Posted September 27, 2021 Trying to watch it now but the sound is not in sync with the picture.😡 1 Link to comment Share on other sites More sharing options...
WeMissSeaView Posted September 27, 2021 #3348 Share Posted September 27, 2021 It froze on my tablet and had to switch to my laptop. Sound is not in sync. Link to comment Share on other sites More sharing options...
RaptorBill Posted September 27, 2021 #3349 Share Posted September 27, 2021 5 minutes ago, cruisestitch said: Trying to watch it now but the sound is not in sync with the picture.😡 Sound is in sync here. Are you on a slow connection or have other windows/stuff running on your device? If so those will impact your experience. If you're on WiFi try moving closer to your WiFi hotspot. Link to comment Share on other sites More sharing options...
Rare mahdnc Posted September 27, 2021 #3350 Share Posted September 27, 2021 10 minutes ago, cruisestitch said: Trying to watch it now but the sound is not in sync with the picture.😡 Everything is 5 by 5 for me. 1 Link to comment Share on other sites More sharing options...
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