Captain’s Club Power Up Points

[GonzoWCS]

18 hours ago, omeinv said:

I’ll join the “I got my email” crowd. 
 

😁

 

 Harris

 Denver, CO

Me too!

 

Cheers

[Reds]

I am happy!!!  Needed two points to make Celebrity elite status. As we are going on a Royal cruise in November with the grands, I didn’t have much time.  Now I will have diamond matching status on that cruise which provides nice benefits.  Back on Celebrity in March.
 

The pup survey has never ever come to me.  In my email, I receive my sons.& s-i-l.    My daughter & d-i-l occasionally receive them, not always.   We have tried numerous times over phone and with Captains Club ship person to fix to no avail.  With the upcoming Royal cruise, my daughter & son called Crown & Anchor to get numbers for their children (Celebrity Program doesn’t allow them to have numbers).  After those calls, Celebrity emails started flowing to the right parties & the pup survey was appropriately received by each of us,  Never know what is going to fix the problem!!!!  
 

 

[mahdnc]

13 minutes ago, Reds said:

With the upcoming Royal cruise, my daughter & son called Crown & Anchor to get numbers for their children (Celebrity Program doesn’t allow them to have numbers). 
 

 

When the kids turn 18, they will be assigned CC numbers and their past cruises as minors will be credited in the CC calculation for the correct tier.  Until then, it is best to save proof (SeaPass cards, booking paperwork) in case Celebrity screws it up.

[Charles4515]

16 hours ago, markeb said:

Interesting on some level that their lumping the onboard experiences into an onboard excursion concept. And some of the things people have shouted at clouds about (cooking experiences, for instance) actually looked pretty interesting in the video!

I wonder how much they will charge for the ship excursions. I would like to do some of the cooking experiences. 

[Charles4515]

1 hour ago, KayakOtter said:

Froze for the 3rd time, twice yesterday once today. 3 strikes your OUT 😞

I just finished watching it for the first time and had no freezes. Perhaps your internet connection is the bottleneck. 

[mahdnc]

1 hour ago, Charles4515 said:

I wonder how much they will charge for the ship excursions. I would like to do some of the cooking experiences. 

 

Here is a sample of what is being offered for our Solstice TP cruise next April.

 

[Cruise till you drop]

3 hours ago, KayakOtter said:

Froze for the 3rd time, twice yesterday once today. 3 strikes your OUT 😞

5x was the charm for me.  Finally got through it without freezing.  I wasn’t going to let the system beat me

[dreamer321]

I too had it freeze on me three times yesterday.  I'm going to try again today using my iPad instead of my computer. Hopefully it plays all the way through this time.

 

[Essiesmom]

It played fine on my iPad.  EM

[Charles4515]

1 hour ago, mahdnc said:

 

Here is a sample of what is being offered for our Solstice TP cruise next April.

 

 

 

[Silent Penguin]

23 hours ago, Luvcrusn said:

We got our PUP emails today...24 hours after watching the video lol.

Same. Those 3 points were just enough to move us to the next level, although I don't know why I even care.  It's still early days for us with sailing Celebrity, so it's not like going up a level nets us any significant perks.  

[catspaw1]

23 hours ago, Luvcrusn said:

No...unless you forget a screenshot. 

I never got an email but I watched the video.  I didn't take a screen shot. At the end it just said the video was over. Did I do something wrong? Do I need to watch again??? & do what at the end?

[mahdnc]

9 minutes ago, catspaw1 said:

I never got an email but I watched the video.  I didn't take a screen shot. At the end it just said the video was over. Did I do something wrong? Do I need to watch again??? & do what at the end?

 

Taking a screenshot of the webinar at the end is helpful only if you don't get your points and you need to "prove" it.  While not getting your points even though you completed the activity is known to happen, it doesn't occur that often.  I also don't think you have to have the screenshot in order to make your case, but it helps.

[catspaw1]

1 minute ago, mahdnc said:

 

Taking a screenshot of the webinar at the end is helpful only if you don't get your points and you need to "prove" it.  While not getting your points even though you completed the activity is known to happen, it doesn't occur that often.  I also don't think you have to have the screenshot in order to make your case, but it helps.

Thanks! We leave on our TA in November so could use the points but don't think we move up a category yet.

[dreamer321]

Fifth time is a charm, I finally got all the way through the Webinar and took a screen shot of the "Thank you! The Webinar has ended" page.  I have two Celebrity cruises booked in the next several months after which I'll make Elite status.  I don't think I'll ever make Elite Plus much less Zenith since I'm starting to branch out to other cruise lines (2 x on Virgin Voyages, a Norwegian costal on Havilla Voyages and a Panama Canal cruise on Windstar) so the points earned won't make much difference.

[JLMcruise]

Only 2057 more points to make it to Zenith!! With the lack of choices from the west coast we are quickly moving up on the Princess ladder. 

[vkb2751]

Can someone please provide Andrea Shea’s email address. Thank you.

 

Till our last cruise we both had the same CC points. After our last cruise our points went down and now after dealing with engagement center have been informed that I didn’t get points for some PUP activities even though my husband did. We do all the activities together. I sent them screenshots and am now told that screenshots don’t show Captains Club #. Go figure!

 

 

[NCTribeFan]

On 9/18/2024 at 5:49 PM, NCTribeFan said:

I didn't get the email, either.  In fact, I wasn't going to open this thread because there hadn't been anything lately except pages discussing breakfast options. 😁

 

Watching it now.

I started watching at 5:49 per my above post.  In Chrome, it would hang up.  Pause, play for 3 seconds, buffer for 10.  I quit and tried in Edge.  Same thing.  I closed everything on my laptop and tried on my phone.  Exact same situation.  It was absolute AGONY!  Way too much about excursions (but I tend to avoid ship excursions whenever possible). I finally finished at 7:50!  So, two whole hours.  Yes, I took a screenshot.  I better get my points!  Then, when it was finally over, I got the email.  😄

 

I'm tempted to start again, and just let it run here on my desktop while I'm working.  Just in case.

[kathynorth]

2 hours ago, vkb2751 said:

Can someone please provide Andrea Shea’s email address. Thank you.

 

Till our last cruise we both had the same CC points. After our last cruise our points went down and now after dealing with engagement center have been informed that I didn’t get points for some PUP activities even though my husband did. We do all the activities together. I sent them screenshots and am now told that screenshots don’t show Captains Club #. Go figure!

 

 

 

Hmm, I just looked at my screen shots and none of them show my CC#. The emails inviting me to participate do show my name and #. Maybe you can go into your old emails and submit a copy of the invite along with the screen shots.

[joydivision84]

How long are people finding it takes to receive the email after watching confirming you have the points added?

 

Watched about 3 days ago now, and nothing yet. Thanks in advance.

[CaroleSS]

44 minutes ago, joydivision84 said:

How long are people finding it takes to receive the email after watching confirming you have the points added?

 

Watched about 3 days ago now, and nothing yet. Thanks in advance.

Points are awarded on the 14th of the following months.....so Oct 4

[mahdnc]

9 minutes ago, CaroleSS said:

Points are awarded on the 14th of the following months.....so Oct 4

?

[omeinv]

11 minutes ago, CaroleSS said:

Points are awarded on the 14th of the following months.....so Oct 4

@CaroleSS I know you meant October 14th.

 

So hooray, three weeks from now we can participate in the deluge of "I got my points!", "My points are in my history, but not in my total", and "I didn't get my points, what's the President's email address?" posts.  🙂

 

Harris

Denver, CO

 

 

Edited 17 minutes ago by omeinv

[kathynorth]

1 hour ago, joydivision84 said:

How long are people finding it takes to receive the email after watching confirming you have the points added?

 

Watched about 3 days ago now, and nothing yet. Thanks in advance.

 

You don't receive an email confirmation that says you have received points. You need to check your points total and then your points history on the Celebrity website to confirm you received the points. All earned points are supposed to be posted on the Celebrity on the 14th of the following month, but sometimes it takes a couple of days after.