Rare Lena11033 Posted January 14 #8301 Share Posted January 14 1 minute ago, luv4cruises said: My points are NOT showing anywhere, I called th Captain’s Club. They are sending an email. We immediately watched the Dec 20 webinar. Sure hope we get our points. We’ve never had a problem before! 🤞 That's like mine, not on main page or on historical. I've never had issues with the points before. Link to comment Share on other sites More sharing options...
perakcruiser Posted January 14 #8302 Share Posted January 14 1 hour ago, DaKahuna said: Same here. Points showing in my Points History but not on my profile page total. Same here. But also my cruise that finished Friday is not shown, but that maybe just takes some more days. Anyway I guess I need to contact them as I booked this cruise when they had "2x points on new 2023 Europe bookings". Pretty sure they "forgot" this. Link to comment Share on other sites More sharing options...
Rare mahdnc Posted January 14 #8303 Share Posted January 14 15 minutes ago, perakcruiser said: Same here. But also my cruise that finished Friday is not shown, but that maybe just takes some more days. Anyway I guess I need to contact them as I booked this cruise when they had "2x points on new 2023 Europe bookings". Pretty sure they "forgot" this. You might be pleasantly surprised. Our bonus points for our Nov Galapagos trip posted the first time around. No correcting calls needed. I also noted that the words "bonus points" appeared next to the sailing when I looked at Points History. Link to comment Share on other sites More sharing options...
mahasamatman Posted January 14 #8304 Share Posted January 14 23 minutes ago, perakcruiser said: I guess I need to contact them as I booked this cruise when they had "2x points on new 2023 Europe bookings". Pretty sure they "forgot" this. A phone call is a waste of time - chances are nobody at Corporate will even admit there ever was a double point promo, but the points will post (usually about a week after the cruise). Link to comment Share on other sites More sharing options...
Rare mahdnc Posted January 14 #8305 Share Posted January 14 7 minutes ago, mahasamatman said: A phone call is a waste of time - chances are nobody at Corporate will even admit there ever was a double point promo, but the points will post (usually about a week after the cruise). That's why I saved the promo information. Didn't need it though. Link to comment Share on other sites More sharing options...
perakcruiser Posted January 15 #8306 Share Posted January 15 12 hours ago, mahdnc said: That's why I saved the promo information. Didn't need it though. I also saved the screenshot from the webinar with the promo. 1 Link to comment Share on other sites More sharing options...
drakes2 Posted January 15 #8307 Share Posted January 15 1 hour ago, perakcruiser said: I also saved the screenshot from the webinar with the promo. No points posted this morning as I think its a holiday in the US. Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted January 15 #8308 Share Posted January 15 I didn't save a copy of the screenshot. Maybe I should this to the Executive Offices and let them know this isn't going to change until I get my PUP. Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted January 15 #8309 Share Posted January 15 24 minutes ago, drakes2 said: No points posted this morning as I think its a holiday in the US. Is it showing that you watch the December webinar ? mine doesn’t have the webinar listed Link to comment Share on other sites More sharing options...
drakes2 Posted January 15 #8310 Share Posted January 15 (edited) 15 minutes ago, Ex-Airbalancer said: Is it showing that you watch the December webinar ? mine doesn’t have the webinar listed Yep. This is on my captains club page. Edited January 15 by drakes2 Spelling Link to comment Share on other sites More sharing options...
Rare keesar Posted January 15 #8311 Share Posted January 15 41 minutes ago, drakes2 said: No points posted this morning as I think its a holiday in the US. Yes, it is a Federal Holiday in the United States. Schools, banks, and Wall Street are closed. However, stores and restaurants are open. Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted January 15 #8312 Share Posted January 15 6 minutes ago, keesar said: Yes, it is a Federal Holiday in the United States. Schools, banks, and Wall Street are closed. However, stores and restaurants are open. In Canada transportation services fall under Federal government, so who knows about cruise lines in Florida 🤔 Also stores and restaurants are almost always open 😁 Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted January 15 #8313 Share Posted January 15 10 minutes ago, drakes2 said: Yep. This is on my captains club page. I don’t even have that 🤔 1 Link to comment Share on other sites More sharing options...
drakes2 Posted January 15 #8314 Share Posted January 15 5 minutes ago, Ex-Airbalancer said: I don’t even have that 🤔 Call tomorrow. I've left the number on a previous post. They are very pleasant to deal with and will send email to CC. 1 Link to comment Share on other sites More sharing options...
snichols23 Posted January 15 #8315 Share Posted January 15 19 hours ago, mariemacdonald said: It is not the PUP points that gets you the free bag of laundry. It is reaching ELITE status that does so. PUP only help you reach that status a little sooner. I think we are confusing PUP with Capt. Club status. PUP convert to Capt. Club pts. adding to your status level. They aren't separate accts. Link to comment Share on other sites More sharing options...
Rare keesar Posted January 15 #8316 Share Posted January 15 7 minutes ago, Ex-Airbalancer said: In Canada transportation services fall under Federal government, so who knows about cruise lines in Florida 🤔 Also stores and restaurants are almost always open 😁 Today, the holiday is being observed--- by people heading to shopping centers, malls, and home improvement stores.😄 1 Link to comment Share on other sites More sharing options...
Rare dlh015 Posted January 15 #8317 Share Posted January 15 No points showing anywhere...including history... Should I cancel my bookings?? 🤔 Link to comment Share on other sites More sharing options...
mahasamatman Posted January 15 #8318 Share Posted January 15 4 hours ago, drakes2 said: No points posted this morning as I think its a holiday in the US. Celebrity's computers have the day off. 1 Link to comment Share on other sites More sharing options...
Rare keesar Posted January 15 #8319 Share Posted January 15 27 minutes ago, dlh015 said: No points showing anywhere...including history... Should I cancel my bookings?? 🤔 Just switch over to the Fun Ships. Better burgers there. 1 1 Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted January 15 #8320 Share Posted January 15 53 minutes ago, dlh015 said: No points showing anywhere...including history... Should I cancel my bookings?? 🤔 Absolutely 1 Link to comment Share on other sites More sharing options...
Rare Stem to Stern Posted January 15 #8321 Share Posted January 15 I didn't know a US federal holiday would have an effect on Celebrity's tabulation of Captain's Club points. Are the casinos closed on board their ships today also? 3 Link to comment Share on other sites More sharing options...
Charles4515 Posted January 15 #8322 Share Posted January 15 1 hour ago, Stem to Stern said: I didn't know a US federal holiday would have an effect on Celebrity's tabulation of Captain's Club points. Are the casinos closed on board their ships today also? If the workers have the day off then it could. I don’t know if they do or not as some companies give the day off and some don’t. I don’t think that updating total points is a priority though. 1 Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted January 15 #8323 Share Posted January 15 1 hour ago, Stem to Stern said: I didn't know a US federal holiday would have an effect on Celebrity's tabulation of Captain's Club points. Are the casinos closed on board their ships today also? Someone would have key punch and place the cards into their mainframe 😂 4 Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted January 15 Author #8324 Share Posted January 15 3 hours ago, Stem to Stern said: I didn't know a US federal holiday would have an effect on Celebrity's tabulation of Captain's Club points. Are the casinos closed on board their ships today also? Casinos don’t close during Federal holidays in the US 1 Link to comment Share on other sites More sharing options...
CaroleSS Posted January 15 #8325 Share Posted January 15 1 hour ago, Ex-Airbalancer said: Someone would have key punch and place the cards into their mainframe 😂 Hey, don't laugh.....I've done that! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now