FLsunshinegal Posted July 30, 2021 #1 Share Posted July 30, 2021 Does anyone know if Celebrity still gives an onboard credit to stockholders? And if so, how do you apply for it? Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted July 30, 2021 #2 Share Posted July 30, 2021 Google Royal Caribbean stockholder credit, follow the link, follow the instructions, can all ge done on line or you can fax or mail the form. Link to comment Share on other sites More sharing options...
the penguins Posted July 30, 2021 #3 Share Posted July 30, 2021 22 minutes ago, FLsunshinegal said: Does anyone know if Celebrity still gives an onboard credit to stockholders? And if so, how do you apply for it? We have ours for 6 August sailing on Silhouette Link to comment Share on other sites More sharing options...
FLsunshinegal Posted July 30, 2021 Author #4 Share Posted July 30, 2021 Thanks! Link to comment Share on other sites More sharing options...
CajunHeavyCruiser Posted July 30, 2021 #5 Share Posted July 30, 2021 If you do it by email it only takes a few days. Link to comment Share on other sites More sharing options...
canderson Posted July 30, 2021 #6 Share Posted July 30, 2021 Send a copy (redacted, if you like) of your brokerage statement to shareholderbenefit@rccl.com Include your booking number and contact information. Link to comment Share on other sites More sharing options...
jerkymom Posted July 30, 2021 #7 Share Posted July 30, 2021 I applied for the shareholder benefit a few days ago for an October cruise. It was very easy to apply online and attach a statement. No emails required. The link is https://rclshareholderbenefit.questionpro.com/. I was able to request OBC for a Royal September cruise in the same interaction. Both OBCs are already available in our cruise planner. Link to comment Share on other sites More sharing options...
lola2013 Posted July 30, 2021 #8 Share Posted July 30, 2021 2 hours ago, CajunHeavyCruiser said: If you do it by email it only takes a few days. I used to wait at least a week for my OBC. When I sent a request for my upcoming Edge cruise, I got an automated response acknowledging receipt of my request. The approved email followed within a couple of hours and the OBC showed up in my cruise planner soon after. 1 Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted July 30, 2021 #9 Share Posted July 30, 2021 1 hour ago, jerkymom said: I applied for the shareholder benefit a few days ago for an October cruise. It was very easy to apply online and attach a statement. No emails required. The link is https://rclshareholderbenefit.questionpro.com/. We did the same recently for a December cruise and another next year. As you said, very easy. The OBC showed up pretty quickly. 1 Link to comment Share on other sites More sharing options...
seacruise9 Posted July 30, 2021 #10 Share Posted July 30, 2021 Hi, I recently cruised aboard the Celebrity Summit (July 10-17, 2021) and electronically submitted my request for the shareholder credit. The credit appeared on my cruise planner and I was able to use the credit during my cruise. Chuck Link to comment Share on other sites More sharing options...
FLsunshinegal Posted July 31, 2021 Author #11 Share Posted July 31, 2021 Thank you so much for ALL of your help - and that the OBC is coming very quickly. I appreciate it! Link to comment Share on other sites More sharing options...
marieps Posted July 31, 2021 #12 Share Posted July 31, 2021 Got mine 24 hours after applying. One of the most efficient parts of RCG's system. Link to comment Share on other sites More sharing options...
Rare Stockjock Posted August 1, 2021 #13 Share Posted August 1, 2021 I recently got $100 OBC on a 7 day and $50 on a 5 day. Not a lot, but I'll take it. Link to comment Share on other sites More sharing options...
Northern Aurora Posted August 2, 2021 #14 Share Posted August 2, 2021 In our case our shareholder OBC for both legs of a B2B sailing in September took a little longer than in the past. For example, we e-mailed a request on July 22nd and immediately received the automated response that the request had been received. We received e-mail confirmation that the OBC had been applied to our reservation on July 29th. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted August 5, 2021 #15 Share Posted August 5, 2021 On 7/30/2021 at 10:54 AM, jerkymom said: I applied for the shareholder benefit a few days ago for an October cruise. It was very easy to apply online and attach a statement. No emails required. The link is https://rclshareholderbenefit.questionpro.com/. I was able to request OBC for a Royal September cruise in the same interaction. Both OBCs are already available in our cruise planner. How long did it take. I used the portal on Monday for 2 cruises Sept 5 and Sept 17. I have not heard a thing from them so far and considering trying again. Link to comment Share on other sites More sharing options...
Rare Miaminice Posted August 5, 2021 #16 Share Posted August 5, 2021 Just now, Jim_Iain said: How long did it take. I used the portal on Monday for 2 cruises Sept 5 and Sept 17. I have not heard a thing from them so far and considering trying again. when I used the website few weeks ago I also never heard back. However, I could see the OBC a few days later on the cruise planner. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted August 5, 2021 #17 Share Posted August 5, 2021 6 minutes ago, Miaminice said: when I used the website few weeks ago I also never heard back. However, I could see the OBC a few days later on the cruise planner. I just checked and no credit on either cruise so I re-applied. Link to comment Share on other sites More sharing options...
keiki40 Posted August 6, 2021 #18 Share Posted August 6, 2021 22 hours ago, Jim_Iain said: I just checked and no credit on either cruise so I re-applied. same here; I re-applied yesterday 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted August 6, 2021 #19 Share Posted August 6, 2021 Update - I first applied for a credit on two cruises on Monday, August 2 and by Thursday nothing. I re-applied using the RCL portal at about 10:00 AM and was happy to find that ONE credit was applied to the first of the two cruises at 5:30PM. Maybe third time will be the charm and I just re-re-applied for the credit. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted August 12, 2021 #20 Share Posted August 12, 2021 On 8/6/2021 at 8:31 AM, keiki40 said: same here; I re-applied yesterday Update - I first applied for a credit on two cruises on Monday, August 2 and by Thursday nothing. I re-applied using the RCL portal at about 10:00 AM and was happy to find that ONE credit was applied to the first of the two cruises at 5:30PM. I applied a third time on Aug 6 using the portal - nothing and no communication. On 2/10 I filled out the paper form and sent it by e-mail. I received a auto reply within minutes and I just received an e-mail that the credit had been applied. I checked my reservation an YES.... it's there. Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted October 14, 2022 #21 Share Posted October 14, 2022 I submitted via the web site above on 10/6. Yesterday, I received an email said they could not read the file I sent, a .png formatted picture. I converted it to .PDF and just re-submitted via the web site again. This is for three cruises, one Royal and two Celebrity, in 2023. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted October 14, 2022 #22 Share Posted October 14, 2022 31 minutes ago, DaKahuna said: I submitted via the web site above on 10/6. Yesterday, I received an email said they could not read the file I sent, a .png formatted picture. I converted it to .PDF and just re-submitted via the web site again. This is for three cruises, one Royal and two Celebrity, in 2023. Really surprised they couldn't read a png file. It pretty much opens up in a photo viewer on both apple and PC. Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted October 14, 2022 #23 Share Posted October 14, 2022 Just now, Jim_Iain said: Really surprised they couldn't read a png file. It pretty much opens up in a photo viewer on both apple and PC. I know == If this does not work, I try some other method. I have plenty of time ! Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted October 15, 2022 #24 Share Posted October 15, 2022 1 hour ago, DaKahuna said: I know == If this does not work, I try some other method. I have plenty of time ! Should work. I submitted mine as JPG imges an had no problem. I've also submitted in PDF format Link to comment Share on other sites More sharing options...
SusieAV8R Posted October 15, 2022 #25 Share Posted October 15, 2022 2 hours ago, Jim_Iain said: Really surprised they couldn't read a png file. It pretty much opens up in a photo viewer on both apple and PC. 53 minutes ago, Jim_Iain said: Should work. I submitted mine as JPG imges an had no problem. I've also submitted in PDF format I used Pdf format on Mac with no issues. Link to comment Share on other sites More sharing options...
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