tamilyn Posted April 11, 2022 #1 Share Posted April 11, 2022 Since dining reservations can only be made once onboard now, is it possible for the Diamond Concierge to be of any help with this either beforehand or once onboard? If so, does anyone have the e-mail for the Diamond Concierge on Symphony, please? Link to comment Share on other sites More sharing options...
Rare chiguy67 Posted April 11, 2022 #2 Share Posted April 11, 2022 They can make your reservation once your on board but not before. Link to comment Share on other sites More sharing options...
tamilyn Posted April 11, 2022 Author #3 Share Posted April 11, 2022 1 hour ago, chiguy67 said: They can make your reservation once your on board but not before. Thank you! Link to comment Share on other sites More sharing options...
Rare orville99 Posted April 11, 2022 #4 Share Posted April 11, 2022 You can still make specialty dining reservations pre cruise, you just have to pay for them when you reserve them. When we book pre cruise, we only make the reservation for one person to lock in the date and time, and then add the others to it once we are onboard. Link to comment Share on other sites More sharing options...
tamilyn Posted April 11, 2022 Author #5 Share Posted April 11, 2022 28 minutes ago, orville99 said: You can still make specialty dining reservations pre cruise, you just have to pay for them when you reserve them. When we book pre cruise, we only make the reservation for one person to lock in the date and time, and then add the others to it once we are onboard. We purchased the Ultimate Dining Package. Does that still apply? Link to comment Share on other sites More sharing options...
panoramaofthepast Posted April 11, 2022 #6 Share Posted April 11, 2022 1 minute ago, tamilyn said: We purchased the Ultimate Dining Package. Does that still apply? We have the UDP on Oasis in June. I was told by a C & A rep that the ship would make our reservation for the first night wherever they chose; we would need to set up the other nights once we were on board. Link to comment Share on other sites More sharing options...
tamilyn Posted April 11, 2022 Author #7 Share Posted April 11, 2022 8 minutes ago, panoramaofthepast said: We have the UDP on Oasis in June. I was told by a C & A rep that the ship would make our reservation for the first night wherever they chose; we would need to set up the other nights once we were on board. That's what I thought. But, I was wondering if maybe the Diamond Concierge could help with this either beforehand or after boarding. It seemed to be a nightmare for people standing in line on boarding day scheduling their reservations on Oddessy last month. Link to comment Share on other sites More sharing options...
deliver42 Posted April 11, 2022 #8 Share Posted April 11, 2022 We just got off the Wonder, and I was able to book reservations for everything except the shows. If I didn't see those shows , except the aqua show, I wouldn't have missed anything. AWFUL. Link to comment Share on other sites More sharing options...
RosieRoo Posted April 11, 2022 #9 Share Posted April 11, 2022 I don’t believe the Diamond concierge comes on duty til 5 pm on the first day. It would probably be much easier to go to any restaurant with a list in hand and make all your reservations when you board. We had no trouble doing it on the Anthem a couple of weeks ago. We could have asked the Suite Concierge, but it really wasn’t necessary. We had no problem getting all the times we wanted. You can also change whatever reservation they have set up for you for the first day. 1 Link to comment Share on other sites More sharing options...
Husky1987 Posted April 11, 2022 #10 Share Posted April 11, 2022 (edited) FWIW, on the Anthem a couple weeks ago the line waiting for the Diamond concierge the first day was longer than the (non-existent) line at Jamie's. Very easy to make reservations. @RosieRoo beat me to it....we were on the same sailing. Edited April 11, 2022 by Husky1987 1 Link to comment Share on other sites More sharing options...
RosieRoo Posted April 11, 2022 #11 Share Posted April 11, 2022 (edited) 5 minutes ago, Husky1987 said: FWIW, on the Anthem a couple weeks ago the line waiting for the Diamond concierge the first day was longer than the (non-existent) line at Jamie's. Very easy to make reservations. @RosieRoo beat me to it....we were on the same sailing. I agree. Leo seemed to always have a line of people waiting to chat with him. I only actually spoke to him while waiting in the back to back lounge. The people at Jamie’s were super helpful and accommodating. Edited April 11, 2022 by RosieRoo 1 Link to comment Share on other sites More sharing options...
tamilyn Posted April 11, 2022 Author #12 Share Posted April 11, 2022 I thought maybe the concierge might be able to do it before we board if I emailed them. I really had no idea as I have never used them for this service before. We were just behind some folks at Izumi on the first day on Oddessy a couple of weeks ago and it seemed to take FOREVER to make their reservations for the week. Just trying to avoid that, if possible. But, no worries, we will be on a cruise and that's all that matters. Everything else will work itself out. I may try to e-mail the concierge just to see what they say. Thanks for the comments! Link to comment Share on other sites More sharing options...
RosieRoo Posted April 11, 2022 #13 Share Posted April 11, 2022 3 minutes ago, tamilyn said: I thought maybe the concierge might be able to do it before we board if I emailed them. I really had no idea as I have never used them for this service before. We were just behind some folks at Izumi on the first day on Oddessy a couple of weeks ago and it seemed to take FOREVER to make their reservations for the week. Just trying to avoid that, if possible. But, no worries, we will be on a cruise and that's all that matters. Everything else will work itself out. I may try to e-mail the concierge just to see what they say. Thanks for the comments! If you have the UDP you can’t book the restaurants until the actual day you sail. We experienced this because we were on a back to back. The first week we ate in Coastal Kitchen, but we had the UDP the second week and were unable to book any reservations in advance. We were told no reservations could be made until the new cruise was loaded in their system. The maitre’d tried to do it, but the system wouldn’t allow it. 1 Link to comment Share on other sites More sharing options...
Ourusualbeach Posted April 11, 2022 #14 Share Posted April 11, 2022 (edited) 1 hour ago, tamilyn said: That's what I thought. But, I was wondering if maybe the Diamond Concierge could help with this either beforehand or after boarding. It seemed to be a nightmare for people standing in line on boarding day scheduling their reservations on Oddessy last month. On board you can book via the app. No more waiting in line. Edited April 11, 2022 by Ourusualbeach 2 Link to comment Share on other sites More sharing options...
Ourusualbeach Posted April 11, 2022 #15 Share Posted April 11, 2022 6 minutes ago, RosieRoo said: If you have the UDP you can’t book the restaurants until the actual day you sail. We experienced this because we were on a back to back. The first week we ate in Coastal Kitchen, but we had the UDP the second week and were unable to book any reservations in advance. We were told no reservations could be made until the new cruise was loaded in their system. The maitre’d tried to do it, but the system wouldn’t allow it. The suite Concierge made all my reservations for me on Symphony last month. 1 Link to comment Share on other sites More sharing options...
molly361 Posted April 11, 2022 #16 Share Posted April 11, 2022 (edited) 1 minute ago, Ourusualbeach said: The suite Concierge made all my reservations for me on Symphony last month. I can't wait for them to do mine. Bought the 3 night package for HM next month😇 Edit I'm app challenged Edited April 11, 2022 by molly361 1 Link to comment Share on other sites More sharing options...
RosieRoo Posted April 11, 2022 #17 Share Posted April 11, 2022 (edited) 7 minutes ago, Ourusualbeach said: The suite Concierge made all my reservations for me on Symphony last month. I’m sure they can make them once the new voyage is loaded in the system which seems to be the day before, but I didn’t want to bother her so we just waited and did it ourselves. She actually offered to do it for us when we were on board, but the OP is not in a suite and I’m not sure that’s a service the Diamond Concierge would offer. The Suite Concierge emails you ahead of time, but I’ve never been emailed by a Diamond concierge. Edited April 11, 2022 by RosieRoo 1 Link to comment Share on other sites More sharing options...
RosieRoo Posted April 11, 2022 #18 Share Posted April 11, 2022 10 minutes ago, Ourusualbeach said: On board you can book via the app. No more waiting in line. If it works. There were tons of problems with the app on our sailing. Link to comment Share on other sites More sharing options...
Ourusualbeach Posted April 11, 2022 #19 Share Posted April 11, 2022 22 minutes ago, RosieRoo said: If it works. There were tons of problems with the app on our sailing. Hit or miss. Worked fine for me on Indy. 1 Link to comment Share on other sites More sharing options...
panoramaofthepast Posted April 17, 2022 #20 Share Posted April 17, 2022 Thanks for all the words of wisdom! I called C & A; their answer was that the first night reservation would be made in advance by them at the time we selected and we could then make all the others once we were onboard. We can also change Night 1 if we wish. This seems to jibe with the thoughts on this thread, so we will plan to visit the restaurants once on board. We have never been on Oasis, so we can do that as we explore. Sixty one days, but who's counting?!?!?!? Link to comment Share on other sites More sharing options...
Turangi! Posted April 23, 2022 #21 Share Posted April 23, 2022 We have booked unlimited dining. Can anyone give me a quick walk through on the meal time booking process on the APP once we get on board in June!! Logged in the Royal App for my cruise… where do I start? My Calendar or under Dining??? I have already looked at the restaurant venues and know which are open for lunch from the Royal App, more than I expected! How does it know we have unlimited dining?!? Thanks for providing a Dummy’s Guide to On Board Booking of RCI Specialty Restaurants! Also very much like that we can Take Out and dine on our deck under the Midnight Sun on our Alaskan cruise! Link to comment Share on other sites More sharing options...
Biker19 Posted April 23, 2022 #22 Share Posted April 23, 2022 19 minutes ago, Turangi! said: My Calendar or under Dining??? Yes, but you can’t do anything until you are on board and visiting the host desk at one of the venues might yield better times and faster conclusion to the process. Link to comment Share on other sites More sharing options...
Turangi! Posted April 23, 2022 #23 Share Posted April 23, 2022 Thanks for the advice. Better times from a live person does make sense since they seem to have more control. We like to eat late so we are flexible! Link to comment Share on other sites More sharing options...
Ourusualbeach Posted April 23, 2022 #24 Share Posted April 23, 2022 I booked all my specialty dining reservations in far less time using the app than I would have been able to by dealing with a person. That is not even including time if I had to wait in line behind someone. Link to comment Share on other sites More sharing options...
deliver42 Posted April 24, 2022 #25 Share Posted April 24, 2022 The host at any of the venues can help with all the venues. The Diamond Concierge is a very valuable asset for reservations. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now