Issue with Royal website for checking prices

[Rewind]

It's fine.  Just a couple weeks ago I went to check prices and half of Royal's ships had disappeared.  They came back about an hour or so later.

[mspink98]

10 hours ago, Toddcan said:

I miss the Fish

Big same. 

[suesnake2002]

How can a company make money if you can't book a cruise. Ridiculous 

[footzz]

10 hours ago, matj2000 said:

I still can't believe people actually go on the RC website to look for cruises..

 

It looks like you missed the whole point of the thread; Issue with Royal website for checking prices. The operative word was 'prices', not cruises.

[Biker19]

2 minutes ago, footzz said:

It looks like you missed the whole point of the thread; Issue with Royal website for checking prices. The operative word was 'prices', not cruises.

There are better options for that as well than the RCI site.

[Ptroxx]

1 minute ago, Biker19 said:

There are better options for that as well than the RCI site.

Yeah. And where’s that.    Cause the sites still not working.   
other than picking up the phone.      

[publicpersona]

Same issue for me just now .. all I get is a picture of a polar bear in a snowstorm.

[Biker19]

5 minutes ago, Ptroxx said:

And where’s that.

We are not allowed to mention TA sites.

[Ptroxx]

15 minutes ago, Biker19 said:

We are not allowed to mention TA sites.

I don’t use a TA.   I just call then.  15 min wait.  Got my answers. 

[Ptroxx]

1 hour ago, kruise runner said:

Total agreement 

I have the same issues . Check the phones ,  White Screen on all. Gave up went to Carnival,  Princess ,NCL . Works okay. No worries  other lines are available .

 cruise runner

Phones work fine.   15 min wait. Just now.   

[loug1601]

1 hour ago, Rewind said:

It's fine.  Just a couple weeks ago I went to check prices and half of Royal's ships had disappeared.  They came back about an hour or so later.

The white screen has already been occurring for 27 hours…

 

An hour or so, I can see. Maintenance issue, a bug in the system etc, but not 27 hours 🤷‍♀️

[Biker19]

6 minutes ago, Ptroxx said:

I don’t use a TA.   I just call then.  15 min wait.  Got my answers. 

The post was about checking prices. Even if you don't use a TA, their sites are usually easier/faster to use than RCI's when trying to find a simple price - no calls involved and a lot less than 15 min.

[XSWABBY]

White screen since yesterday on phone and computer.

[loug1601]

1 minute ago, Biker19 said:

The post was about checking prices. Even if you don't use a TA, their sites are usually easier/faster to use than RCI's when trying to find a simple price - no calls involved and a lot less than 15 min.

My only issue with this approach is that my husband often gets fireman discount. This discount option is not available on any other website that I have tried. 

[Ptroxx]

2 minutes ago, Biker19 said:

The post was about checking prices. Even if you don't use a TA, their sites are usually easier/faster to use than RCI's when trying to find a simple price - no calls involved and a lot less than 15 min.

But it’s not a true price.   Taking into account of your loyalty and other discounts you get for being in Royal loyalty programs or single cruiser. 
 

[Ptroxx]

1 minute ago, loug1601 said:

My only issue with this approach is that my husband often gets fireman discount. This discount option is not available on any other website that I have tried. 

Exactly. 

[Biker19]

1 minute ago, Ptroxx said:

But it’s not a true price.   Taking into account of your loyalty and other discounts you get for being in Royal loyalty programs or single cruiser. 
 

There are TA sites that have options for that.

[Biker19]

3 minutes ago, loug1601 said:

My only issue with this approach is that my husband often gets fireman discount. This discount option is not available on any other website that I have tried. 

Assuming this is the same as the law enforcement/first responder discount, that option is available on some sites.

[Ptroxx]

8 minutes ago, Biker19 said:

There are TA sites that have options for that.

I’ve used many sites.  And none of them have given the best prices as the actual Royal site.  So I’d rather make a call than trust a random internet site.  

[Biker19]

Just now, Ptroxx said:

So I’d rather make a call than trust a random internet site.  

It's not about trusting a random site - it's about using a different site for a quick check and then confirming with RCI, instead of wasting time on the RCI site (if it works at all) to begin with. 

[orville99]

8 hours ago, Ptroxx said:

Where would you go ?  Norwegian   Asking for a friend. 
 

 

hasn’t been working for me all night.  

I think he goes to his parole officer.😇

[Ptroxx]

10 minutes ago, Biker19 said:

It's not about trusting a random site - it's about using a different site for a quick check and then confirming with RCI, instead of wasting time on the RCI site (if it works at all) to begin with. 

So now your using 2 steps to get a price. A different site.  And then calling Royal.  All sites have issues at time.  
  I’ll stick to just making one call or using one site.    

[FionaMG]

I was just able to get in now using a private window on Firefox. No idea if it's been fixed or if I just got lucky.

[nessachelle]

2 minutes ago, FionaMG said:

I was just able to get in now using a private window on Firefox. No idea if it's been fixed or if I just got lucky.

Just got lucky, still not working for me.

[Ptroxx]

3 minutes ago, FionaMG said:

I was just able to get in now using a private window on Firefox. No idea if it's been fixed or if I just got lucky.

How far are you getting.    
 

I get through 3 steps.  And then when you click on the date you want it goes white