Issue with Royal website for checking prices

[sailingduo]

I frequently check prices on my booked cruises.  Until today I haven't ever had a problem. As of today am able to pick my sailing from the pricing page as usual, but the next page that comes up is blank. 

I have cleared the cache, I use Firefox have also tried Chrome and Edge. I was wondering if anyone else has this same experience and maybe how it was resolved. 

 

Thanks for your help.

[HicksRA]

Same happening for me on Safari. Typical Royal IT glitches. 

[sailingduo]

Just now, HicksRA said:

Same happening for me on Safari. Typical Royal IT glitches. 

Thanks, make me feel much better it isn't just me!! 

 

[home-mom]

It’s been like that for me all day 😡 

[Sunshine3601]

Same here.  I tried on both my phone and laptop, no luck yet.

Maybe a big IT glitch sale will happen😁 like $18 DBP

[TexasRon]

Mine did the same.  Called in and booked the cruise I was considering.

[kandpsmom]

Have been having the same issue today…very frustrating!

[Merion_Mom]

I have had zero problems all day.  Found quite a few price drops!  (I even started a thread about it) 🙂 

[Toddcan]

I miss the Fish

[Toddcan]

4 minutes ago, Merion_Mom said:

I have had zero problems all day.  Found quite a few price drops!  (I even started a thread about it) 🙂 

Does it work for you right now?  I think it might be an active problem, not one from earlier today. I can't see anything on my screen once I select a cruise date

[Shipmate27]

Same issue all day, with phone and laptop. 

[GJustice]

17 minutes ago, Merion_Mom said:

I have had zero problems all day.  Found quite a few price drops!  (I even started a thread about it) 🙂 

Which is why I'm trying to check my two bookings and can't get past the "blank" page on either on 2 computers and all 3 (chrome, edge, ie) browsers. 😞 

[matj2000]

I still can't believe people actually go on the RC website to look for cruises..

 

[JessyCruises]

I have been getting the white screen all day as well.

 

[majmaj4]

Same blank screen for me on the RCL page... I used expedia to do the check.  No price drops on my cruises.

Edited May 27, 2022 by majmaj4

[packedandready]

I asked about it through messenger.  Was told it was an IT issue and to check back in a few hours. It's been a few hours and still nothing.

 

[cruiselvr04]

I’ve had trouble all day too.  At least I know it’s not just me.  I can get into the planner but can’t see any cruises to price check or book.

[sandy toes]

I was able to just a few minutes ago and could not do anything except on the planner before that, since 2 pm I had checked about 3-4 times. Just went to the blank screen. Worked fine just now. Good luck to all of you checking rates or trying to book. 

[Merion_Mom]

Hmmm...........just tested it again.

 

I could book some cruises right now, but am waiting to go to Next Cruise tomorrow.

How odd.  I'm on ship's wifi, and I'm having no problems.  Just the opposite of how things usually are.

[Ptroxx]

3 hours ago, matj2000 said:

I still can't believe people actually go on the RC website to look for cruises..

 

Where would you go ?  Norwegian   Asking for a friend. 
 

 

hasn’t been working for me all night.  

[Ptroxx]

20 minutes ago, Merion_Mom said:

Hmmm...........just tested it again.

 

I could book some cruises right now, but am waiting to go to Next Cruise tomorrow.

How odd.  I'm on ship's wifi, and I'm having no problems.  Just the opposite of how things usually are.

This is what I get 

 

It works to start off.  But then when you pick the cruise you want and date it goes 🔽🔽🔽🔽🔽🔽

Edited May 27, 2022 by Ptroxx

[FionaMG]

4 hours ago, Merion_Mom said:

Hmmm...........just tested it again.

 

I could book some cruises right now, but am waiting to go to Next Cruise tomorrow.

How odd.  I'm on ship's wifi, and I'm having no problems.  Just the opposite of how things usually are.

Still the white screen for me too, as of this moment.

I'm going to pretend to be an IT geek, which I totally am not, and guess that it's something to do with a particular server and that your ship is routing you to a different one that is actually working.

Of course, I may be talking out of my you know where. 

[loug1601]

Chiming in from NJ…

 

I’m having the same “white screen” issue. I was hoping that it would be rectified by this morning but nope!

[ARandomTraveler]

24 minutes ago, loug1601 said:

Chiming in from NJ…

 

I’m having the same “white screen” issue. I was hoping that it would be rectified by this morning but nope!

Me too. Just checked again and it's still a white screen. 
 

Maybe with all the people who haven't been able to book cruises for the last day, the RC IT bots will think prices are too high and lower them again in hopes of getting more bookings. One can only hope.

Edited May 27, 2022 by ARandomTraveler

[kruise runner]

Total agreement 

I have the same issues . Check the phones ,  White Screen on all. Gave up went to Carnival,  Princess ,NCL . Works okay. No worries  other lines are available .

 cruise runner