Lower fare - what happens?

[LadyBerard]

I booked a cruise two days ago.  Paid it in full, as final was the third week of June, and I'd be away.  Yesterday, called Royal Caribbean because I saw the fare had dropped.  They refared it, but did  not say if I'd get a refund on my cc or would get on board credit.  If I get onboard credit, will that show up when I log onto www.royalcaribbean.com and pull up my cruise, and if so, when?  Or will they credit my credit card since I now overpaid? 

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• Considering VI (inside gty) non-refundable on Voyager?

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Considering VI (inside gty) non-refundable on Voyager?

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By LadyBerard,
5 minutes ago in Celebrity Cruises

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LadyBerard

• •  1.1k
• May 3, 2000
• South Attleboro, MA, USA

• #1  

Posted 5 minutes ago (edited)

 

[little britain]

Price drops after final payment are refunded as obc - non refundable… it will show up on your onboard account. 
 

Personally  I think it is unfair for it to be non refundable especially when if you get a price drop before  final you get the cash back. 

Edited June 9, 2022 by little britain

[Funky Fusion FoodsJ]

It should show up on your cruiseplanner as OBC.

[poocher]

Even non refundable OBC can be cashed out in the casino.

[LadyBerard]

As I said, I refared yesterday.  We paid the cruise in full, even though it was not due until the third week of June.  We just booked the cruise two days ago.  When should I expect to see the obc in the cruiseplanner?

[Casino Comp Chick]

47 minutes ago, LadyBerard said:

As I said, I refared yesterday.  We paid the cruise in full, even though it was not due until the third week of June.  We just booked the cruise two days ago.  When should I expect to see the obc in the cruiseplanner?

My final payment date is in about a week and I have gotten 3 separate  refunds on 1 sailing (1 received back to CC on 6/6, 2 more pending) since May 26th. I have to call in another this morning for a different sailing.

 

Your new invoice should show like this if a refund was issued 

[Ourusualbeach]

1 hour ago, LadyBerard said:

As I said, I refared yesterday.  We paid the cruise in full, even though it was not due until the third week of June.  We just booked the cruise two days ago.  When should I expect to see the obc in the cruiseplanner?

It should be refunded as you were before final payment.  It does not matter thst you paid in full.  

[BVILady]

Do you have an e-mail address for me to address that problem?

[johnjen]

2 hours ago, little britain said:

Price drops after final payment are refunded as obc - non refundable… it will show up on your onboard account. 
 

Personally  I think it is unfair for it to be non refundable especially when if you get a price drop before  final you get the cash back. 

Does this apply though, even after you've paid in full? aaah nevermind.....I think my questioned was answered....I just ran a mock booking....I see my price dropped by $34.

Edited June 9, 2022 by johnjen

[Casino Comp Chick]

2 hours ago, johnjen said:

Does this apply though, even after you've paid in full? aaah nevermind.....I think my questioned was answered....I just ran a mock booking....I see my price dropped by $34.

Yes this was a casino booking so that is always paid in full the day you book it so As long as the price drops before the final payment date I get refunds.

Edited June 9, 2022 by Casino Comp Chick

[LadyBerard]

Does anybody know how long I should wait to see a refund on my cc for my overpayment before I call to inquire about it?

[Casino Comp Chick]

2 hours ago, LadyBerard said:

Does anybody know how long I should wait to see a refund on my cc for my overpayment before I call to inquire about it?

I had one on May 26th, it posted on June 6th though they told me it could take up to 45 days.

[LadyBerard]

1 hour ago, Casino Comp Chick said:

I had one on May 26th, it posted on June 6th though they told me it could take up to 45 days.

Thank you.