Can you do move up if on a cruise only package

[ellsbells3032]

So we've booked for a cruise only package in concierge. Would really love to upgrade to a sky suite so waiting for move up. Some people on the group for our cruise said they have had their move up email them today and made bids but when I try it hasnt opened yet. 

 

Can I not use move up if on a cruise only rate 

[RichYak]

I don't see any reason why not. If your bid is accepted, you'd still be cruise only but have access to Luminae and the Retreat Lounge/Deck.

Edited July 3, 2022 by RichYak

[jelayne]

Are you booked with a TA?  Not all TAs participate , one if the big box ones does not.  

[Arizona Wildcat]

There are only a couple big box TAs that do not participate.   One that has retail the biggest issue.

I have a group fare from my TA.  I did not get an invite so logged on and made a MoveUp bid 

[emmas gran]

If you have a cruise only rate be prepared for the jump in gratuity rates for a suite! I think it’s around $20 per person per day.

Edited July 3, 2022 by emmas gran

[Jim_Iain]

Yes you should be able to unless you booked with the Big Box store.   If you don't get an invite try by going to the moveup page and put in name and reservation number.   If eligible it should also show up under plan my cruise.  For some reason I don't receive them most of the time.    I recently asked and they said they resent to me and it didn't arrive either.

 

https://www.celebritycruises.com/bid-on-cruise-room-upgrade

[TowandaUK]

When move up became available for our cruise a button appeared in the online account with a link to move up. 

[ellsbells3032]

I don't know what a big box store is. I am travelling on a travel agents rate though. I have tried to login myself but does t seem to work 

[MamaFej]

A Big Box store is a membership warehouse store. There is a large, US-based one, with many international locations that also has a travel agency. 

 

Jim mentioned finding the Move Up page being linked from Plan My Cruise. In my experience, it is under Manage Reservation, so you might want to check both. For me, I need toscroll down to the bottom to see the Move up graphic/ link. 

[Mark_T]

The UK end of that 'Big Box store' doesn't seem to do ocean cruises though, so not likely to be the problem.

[ellsbells3032]

I have a feeling cos of the travel agent I used I'm not eligible. But have emailed and asked about it. Maybe I can still opt in. But my experience with response times with celebrity I think it will be a long wait til I hear back. 

 

It's a shame as its my husbands 30th in a few weeks and really wanted to suprise him when we got there (the cruise is two months away still) 

[the penguins]

4 hours ago, ellsbells3032 said:

So we've booked for a cruise only package in concierge. Would really love to upgrade to a sky suite so waiting for move up. Some people on the group for our cruise said they have had their move up email them today and made bids but when I try it hasnt opened yet. 

 

Can I not use move up if on a cruise only rate 

No aqua and above are only on the AI rates.

[deliver42]

The big box wearehouse store in the U.S. is not on the move up program.

[Jim_Iain]

21 hours ago, ellsbells3032 said:

I have a feeling cos of the travel agent I used I'm not eligible. But have emailed and asked about it. Maybe I can still opt in. But my experience with response times with celebrity I think it will be a long wait til I hear back. 

 

It's a shame as its my husbands 30th in a few weeks and really wanted to suprise him when we got there (the cruise is two months away still) 

Try the link on the move up page they usually answer in a day or two

 

[ellsbells3032]

For those that suggested I emailed. I got this reply. Still no idea if I am "eligable" and what that means but I've updated my settings so fingers crossed though still can't access at this stage. 

 

To ensure that your booking qualifies for this program at least one guest must be opted in for our promotional emails. To confirm this, please log in to your account and check your email preferences or call the Captain’s Club at 800-760-0654. You will be notified of the program details within 21 days to sailing via email.

 

Please note that some offers may be sent inside the 21 day window and are not guaranteed for every reservation.  All Moveup communication will be sent to the email you have on file as long as the guest is opted in for promotional emails. The Moveup tool on the consumer website will continue to prompt this message until an offer is sent to you via email if your booking is selected.

[DCPIV]

 

 

The fact that you aren't able to bid gives me a feeling that you can't bid.

 

The real wrinkle in all this is that you are booked in Concierge.  X isn't offering "cruise only" fares in AQ or Retreat, so it's not so simple as merely moving up to either with a cruise only fare.  I doubt that they are letting MoveUp get around all that.  Considering how marvelous X and MU are with logistics of this sort, I don't know how you could make it work.

 

I mean, you may very well be able to bid eventually.  Even if you did, though, I wouldn't expect to win it.  If you really want to suite, you might to better to just call and see about a direct upgrade if any are available.

[asnaleah]

“mean, you may very well be able to bid eventually.  Even if you did, though, I wouldn't expect to win it.  If you really want to suite, you might to better to just call and see about a direct upgrade if any are available.”

 

This is my suggestion as well.

Edited July 6, 2022 by asnaleah

[ellsbells3032]

For those in a similar situation I got the email today. Wish me luck. 

 

Shhh don't tell my husband. We did discuss price bids but told him we aren't eligible so if we get it it will be a lovely suprise for his 30th. 🖕🤞🤞

Edited July 15, 2022 by ellsbells3032

[espresso68]

If you are in a suite,can you eat in the blu as well as laminae?

[jelayne]

20 minutes ago, espresso68 said:

If you are in a suite,can you eat in the blu as well as laminae?

Suite guests can dine in Blu on a space available basis.  

[Jim_Iain]

1 hour ago, espresso68 said:

If you are in a suite,can you eat in the blu as well as laminae?

Yes on space available basis.

 

[espresso68]

Thank you