ScottC4746 Posted August 25, 2022 #1 Share Posted August 25, 2022 My cruise is next Friday and still don't have Edocs or luggage tags available to print. Should I panic yet? Link to comment Share on other sites More sharing options...
ricflyer Posted August 25, 2022 #2 Share Posted August 25, 2022 Call your Travel Agent. You should have all this 8 days out. Your agent can handle this for you. Link to comment Share on other sites More sharing options...
ScottC4746 Posted August 25, 2022 Author #3 Share Posted August 25, 2022 1 minute ago, ricflyer said: Call your Travel Agent. You should have all this 8 days out. Your agent can handle this for you. I booked direct with X. NEVER AGAIN! Link to comment Share on other sites More sharing options...
davekathy Posted August 25, 2022 #4 Share Posted August 25, 2022 15 minutes ago, ScottC4746 said: My cruise is next Friday and still don't have Edocs or luggage tags available to print. Should I panic yet? Have you called Celebrity or your TA? Once you are logged into your CP, click on "view boarding pass/edit check in". See if "view luggage tags" appears under "view Xpress pass". If all else fails you can get the luggage tags from the porters. Link to comment Share on other sites More sharing options...
ricflyer Posted August 25, 2022 #5 Share Posted August 25, 2022 Call them and wait for them to answer............... Link to comment Share on other sites More sharing options...
If only Posted August 25, 2022 #6 Share Posted August 25, 2022 22 minutes ago, ScottC4746 said: My cruise is next Friday and still don't have Edocs or luggage tags available to print. Should I panic yet? Have you signed in to My Cruises to see if they are attached to your file there. otherwise I would be calling to find out what is going on, Link to comment Share on other sites More sharing options...
Funky Fusion FoodsJ Posted August 25, 2022 #7 Share Posted August 25, 2022 It happens sometimes and is no big deal. Even if you call and they say they will email, you may not get in time. If you can print your boarding pass you're good, if you can't even get that then you should call. Link to comment Share on other sites More sharing options...
ScottC4746 Posted August 25, 2022 Author #8 Share Posted August 25, 2022 18 minutes ago, If only said: Have you signed in to My Cruises to see if they are attached to your file there. otherwise I would be calling to find out what is going on, I just called and she said the edocs and tags should have been available 30 days prior. She is sending an email to some department to fix this and she said check back in 24 - 48 hours. If not call back. Tags I can get from the porters if they don't show up. Another reason I would NEVER book directly again is she tried to offer me an upgrade to a retreat suite. I mentioned that I believe this is not a revolutionized ship and there is no retreat area on the outside deck. She assured me that it was. I pulled up the deck plan and asked her what deck it was. She told me and I saw nothing. She put me on hold and then came back on and said she checked with her supervisor who said that I (the customer) was correct. Should they know what they are offering before they offer? 1 Link to comment Share on other sites More sharing options...
ScottC4746 Posted August 25, 2022 Author #9 Share Posted August 25, 2022 2 minutes ago, Funky Fusion FoodsJ said: It happens sometimes and is no big deal. Even if you call and they say they will email, you may not get in time. If you can print your boarding pass you're good, if you can't even get that then you should call. I have my express pass or Xpass or whatever they call it. Link to comment Share on other sites More sharing options...
DShier1a Posted August 25, 2022 #10 Share Posted August 25, 2022 Do we have to print the xpress pass...or just having on the phone okay? Link to comment Share on other sites More sharing options...
kearney Posted August 25, 2022 #11 Share Posted August 25, 2022 I received my docs 30 days before the cruise..and I booked directly with X... I would call. You don't need them if it is on your app...but..things happen and I like to have hard copy. Last cruise..which I booked and used my credit card ..etc...when we showed up ..they had my husband in the system..but not me. We had to go to the counter to straighten things out... now I didn't actually need the hard copy..but as I panicked..I had the comfort of having additional proof that I was supposed to be on the ship. Turns out I was on the ships database..but somehow not on whatever system they had at the terminal. 1 Link to comment Share on other sites More sharing options...
Aoife_immortal Posted August 25, 2022 #12 Share Posted August 25, 2022 29 minutes ago, DShier1a said: Do we have to print the xpress pass...or just having on the phone okay? I have not printed anything in multiple cruises since the restart. Phone works. Link to comment Share on other sites More sharing options...
jwlane Posted August 25, 2022 #13 Share Posted August 25, 2022 3 hours ago, ScottC4746 said: still don't have Edocs or luggage tags available to print. First, you don't need eDocs. Second, you don't need bag tags---they are easily added at the pier. No need for panic. 1 Link to comment Share on other sites More sharing options...
Rare DCPIV Posted August 25, 2022 #14 Share Posted August 25, 2022 2 hours ago, DShier1a said: Do we have to print the xpress pass...or just having on the phone okay? Phone is fine, but I've found the printout to be far more convenient at present (due to also shuffling around vaccination and test stuff). I tried all that with the phone, and it was a big hassle. Paper also is more reliable, but that's a different issue. Link to comment Share on other sites More sharing options...
Jeremiah1212 Posted August 25, 2022 #15 Share Posted August 25, 2022 3 hours ago, DShier1a said: Do we have to print the xpress pass...or just having on the phone okay? Phone is fine. Xpress pass goes into your wallet, open your test result if you need it, swipe, done. Couldn't be easier and you'll pass by the ones thumbing through their 3 ring binders looking for documents. 2 Link to comment Share on other sites More sharing options...
davekathy Posted August 25, 2022 #16 Share Posted August 25, 2022 (edited) 30 minutes ago, Jeremiah1212 said: Phone is fine. Xpress pass goes into your wallet, open your test result if you need it, swipe, done. Couldn't be easier and you'll pass by the ones thumbing through their 3 ring binders looking for documents. Or pass the ones fumbling around with their phones trying to bring up the required documents. I have both printed and on my phone. Printed Xpress pass and vaccination card are all together with my passport. Edited August 25, 2022 by davekathy 4 Link to comment Share on other sites More sharing options...
Rare go.without.you Posted August 25, 2022 #17 Share Posted August 25, 2022 Yeah, my phone likes to go comatose at the precise moment I need to show anything important so I always print out a copy. Plus, I've seen people touching other people's phones and I don't care for that. Gross. 2 Link to comment Share on other sites More sharing options...
Rare DCPIV Posted August 25, 2022 #18 Share Posted August 25, 2022 2 hours ago, Jeremiah1212 said: Phone is fine. Xpress pass goes into your wallet, open your test result if you need it, swipe, done. Couldn't be easier and you'll pass by the ones thumbing through their 3 ring binders looking for documents. Having tried it with paper and with the phone, I'll take the paper every time. It's a few sheets clipped together and stuck in my passport. Hand it over, and you're done. 3 Link to comment Share on other sites More sharing options...
Rare OysterD Posted August 25, 2022 #19 Share Posted August 25, 2022 This might be a dumb/easy question but it's been a while... the xpress pass, do you get an actual plastic card thing when you get onboard or do you have to use either your phone or a flimsy bit of paper that you've printed at home...or do you even need the xpress pass once onboard/what's it used for? Thanks! Link to comment Share on other sites More sharing options...
laslomas Posted August 25, 2022 #20 Share Posted August 25, 2022 Once on board you collect your 'plastic card thing' from the slot outside your cabin. Then you can ditch the paper xpress pass. 1 Link to comment Share on other sites More sharing options...
davekathy Posted August 26, 2022 #21 Share Posted August 26, 2022 (edited) 1 hour ago, OysterD said: This might be a dumb/easy question but it's been a while... the xpress pass, do you get an actual plastic card thing when you get onboard or do you have to use either your phone or a flimsy bit of paper that you've printed at home...or do you even need the xpress pass once onboard/what's it used for? Thanks! Commonly referred to as "SeaPass Card". 😉 Edited August 26, 2022 by davekathy Link to comment Share on other sites More sharing options...
ScottC4746 Posted August 26, 2022 Author #22 Share Posted August 26, 2022 13 hours ago, davekathy said: Commonly referred to as "SeaPass Card". 😉 And the screaming from parents to their kids on the last night when they get the bill, "You had how many sodas?!?! You had how much ice cream sundaes?!?!?!" Or the spouses, "You spent how much in the shops?!?!?! You had how many drinks?!?!?!?! You gambled how much?!?!?!?!" Link to comment Share on other sites More sharing options...
colingu Posted August 26, 2022 #23 Share Posted August 26, 2022 If you get a successful MoveUp does anyone know how long for the Edocs to be reissued (we have the old ones but the labels are now out of date with the old cabin #)? Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted August 26, 2022 #24 Share Posted August 26, 2022 17 hours ago, laslomas said: Once on board you collect your 'plastic card thing' from the slot outside your cabin. Then you can ditch the paper xpress pass. Aka Seapass… Link to comment Share on other sites More sharing options...
Rare PTC DAWG Posted August 26, 2022 #25 Share Posted August 26, 2022 2 hours ago, ScottC4746 said:You gambled how much?!?!?!?!" That’s why I take CASH for that, no one is the wiser either way. 🙂 Link to comment Share on other sites More sharing options...
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