Rare Tom-n-Cheryl Posted November 3, 2022 #1 Share Posted November 3, 2022 Am I the only one who lost our uploaded avatar (yes, it was probably getting dated anyway!) during all the login issues the last couple of days? Tom Link to comment Share on other sites More sharing options...
ShakyBeef Posted November 3, 2022 #2 Share Posted November 3, 2022 You're definitely not the only one. While the system was all screwed up and I was getting the "account locked" notices and couldn't log in, I went to the help page and read several reports of it happening to others. Also, I've noticed many posting here who used to have avatar pics and no longer do after Monday. Link to comment Share on other sites More sharing options...
nwcruiselover Posted November 3, 2022 #3 Share Posted November 3, 2022 I lost my avatar too, and had the account locked notices. Link to comment Share on other sites More sharing options...
pe4all Posted November 3, 2022 #4 Share Posted November 3, 2022 Mine is still here - even after all the problems being logged out by system and not being able to log in yesterday. Link to comment Share on other sites More sharing options...
ShakyBeef Posted November 3, 2022 #5 Share Posted November 3, 2022 Yeah, it happened to some and not others. I was locked out, changed my password (before the notice from CC not to bother changing it was posted), could not log in for hours, but thankfully never lost my avatar pic. Others lost theirs. Some seemed to think it was related to what browser they were using, but I'm so non-tech-literate I couldn't even guess why it happened to some and not others. Link to comment Share on other sites More sharing options...
Rare pirate4me2 Posted November 3, 2022 #6 Share Posted November 3, 2022 I also experienced the loss of my avatar and being locked out. Link to comment Share on other sites More sharing options...
Rare shof515 Posted November 3, 2022 #7 Share Posted November 3, 2022 noticed the same thing too for me. i dont know what my original avatar was 😞 Link to comment Share on other sites More sharing options...
ShakyBeef Posted November 3, 2022 #8 Share Posted November 3, 2022 1 minute ago, shof515 said: noticed the same thing too for me. i dont know what my original avatar was 😞 Wasn't yours a towel animal with a hard hat and a wrench? 1 Link to comment Share on other sites More sharing options...
dbrucern Posted November 3, 2022 #9 Share Posted November 3, 2022 Lost and came back today Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted November 3, 2022 #10 Share Posted November 3, 2022 I cleared my cookies and things seem back to normal but it took awhile. Pic still the same, yay!! Link to comment Share on other sites More sharing options...
Rare broberts Posted November 3, 2022 #11 Share Posted November 3, 2022 5 hours ago, Tom-n-Cheryl said: Am I the only one who lost our uploaded avatar (yes, it was probably getting dated anyway!) during all the login issues the last couple of days? Tom Send an email to help@cruisecritic.com reporting the issue. Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted November 3, 2022 Author #12 Share Posted November 3, 2022 34 minutes ago, broberts said: Send an email to help@cruisecritic.com reporting the issue. Thanks - I'll give them a link to this thread 🙂 Tom Link to comment Share on other sites More sharing options...
Rare ColeThornton Posted November 3, 2022 #13 Share Posted November 3, 2022 Just go ahead and reload whatever pic/avatar you want. Simple. Link to comment Share on other sites More sharing options...
Administrators Rare CC Help Michell Posted November 3, 2022 Administrators #14 Share Posted November 3, 2022 We are aware that during the server updates this week some avatars were lost. The tech team has restored the ones they could, and are continuing to look at whether there is a way to restore the rest. However, as others have mentioned, it might be quickest just to reload your avatar. We do apologize for the inconvenience. 1 Link to comment Share on other sites More sharing options...
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