pamkev Posted December 11, 2022 #26 Share Posted December 11, 2022 On 12/8/2022 at 11:09 AM, 39august said: mahdnc No, I just looked for a new TA for the next cruise. But, how I miss Lori and Non. They were so great and so proactive. I met Lori a couple of times, the last on a group cruise on Harmony just a couple of months before she died. And I also noticed the name had been sold and is now in a northern state. I found Non she is still working as a TA Link to comment Share on other sites More sharing options...
pamkev Posted December 11, 2022 #27 Share Posted December 11, 2022 On 12/8/2022 at 11:16 AM, mahdnc said: I never got to meet Lori personally. I did work a lot with Lori and Non. Your right, they were both just great. Non still working as a TA Link to comment Share on other sites More sharing options...
Rare mahdnc Posted December 11, 2022 #28 Share Posted December 11, 2022 1 hour ago, pamkev said: Non still working as a TA I did locate Non in Jan 2018. After a self imposed break she moved on to work for another travel agency. She gave me a recommendation for the TA that I'm currently using. 1 Link to comment Share on other sites More sharing options...
volk904 Posted December 11, 2022 #29 Share Posted December 11, 2022 Hope you can get it moved. I just wanted to say that as we all know the cruise lines dictate the prices and they change up and down all the time. I used to use a travel agent that gave great perks and decent service until she just became to difficult to deal with. I now use a travel agent that give us not as many perks but finds group space when possible but the big thing is she gives fantastic customer service. To me the trade off is worth it. Link to comment Share on other sites More sharing options...
Pinboy Posted December 12, 2022 #30 Share Posted December 12, 2022 18 hours ago, volk904 said: I used to use a travel agent that gave great perks and decent service until she just became to difficult to deal with. I know we can't comment on specific TA's by Company name, however, if it's within the Guidelines of CC, do you mind expanding on this ? For me, service is the most important thing a TA can provide--- A few $$ higher, an extra few $$ OBC , a bottle of cheap wine, a fruit cake , etc , doesn't make a difference. I just don't have the patience to wait for return calls. Let's " git 'er done " now. Link to comment Share on other sites More sharing options...
jagoffee Posted December 12, 2022 #31 Share Posted December 12, 2022 4 hours ago, Pinboy said: I know we can't comment on specific TA's by Company name, however, if it's within the Guidelines of CC, do you mind expanding on this ? For me, service is the most important thing a TA can provide--- A few $$ higher, an extra few $$ OBC , a bottle of cheap wine, a fruit cake , etc , doesn't make a difference. I just don't have the patience to wait for return calls. Let's " git 'er done " now. My TA (with the discount) is very responsive and we communicate mostly via e mail. I get my quotes and ask my questions. I always pay via a phone conversation. Link to comment Share on other sites More sharing options...
GottaKnowWhen Posted December 12, 2022 #32 Share Posted December 12, 2022 Just off a cruise. I had an OBC issue, $$$ that showed in my Confirmations (not from TA) were not in my account onboard. Guest Services could do nothing. They contacted Miami. A day later, nothing. I emailed my TA. She is on safari in Rwanda. She replied within 2 hours, called Celebrity, about 4 hours later told me that my OBC was now there in my account. Not the first time I have had great support from her! I still do some bookings on my own, but a good TA can be VERY helpful. Stan Link to comment Share on other sites More sharing options...
bEwAbG Posted December 13, 2022 #33 Share Posted December 13, 2022 (edited) I'll be curious to see which way Celebrity goes with this one. If you don't need further service and the ex-MIL is doing her job with no issue, then not sure I'd bother. She ultimately loses the commission on it so it will probably inflame any tensions that already exist if she's asked to give it up. OTOH I can understand not wanting her to have a say over any part of it, particularly if you're afraid she's going to do something you don't want her to do. If you won't lose a deposit, you could also just cancel outright. Was the ex also going on this trip? How is that working now? If you keep the booking with her and book another on the ship, be sure you let the future cruise people know that you don't want the booking going to your existing TA. Edited December 13, 2022 by bEwAbG 2 Link to comment Share on other sites More sharing options...
Cruise a holic Posted December 16, 2022 #34 Share Posted December 16, 2022 I understand we cannot give referrals on CC, but where would I find a list of TA's? Are benefits they offer on the list? Link to comment Share on other sites More sharing options...
RichYak Posted December 16, 2022 #35 Share Posted December 16, 2022 3 hours ago, Cruise a holic said: I understand we cannot give referrals on CC, but where would I find a list of TA's? Are benefits they offer on the list? You could start here: https://cruising.org/en/find-a-travel-agent Link to comment Share on other sites More sharing options...
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