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All Included - no longer available?


Cruisingirl2012
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29 minutes ago, wrk2cruise said:

I found it to be acting funny as well.   Sometimes with the cruise only option sometimes no options.   I found that putting anything in the "See if you qualify for offers" seemed to cause some of the weird behaviors.

That was it! I would always click on the Military option. When I bypassed selecting it, the Refundable Deposit option appeared. Cool!

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We use the military discount and with the exception of a couple of weeks ago when AI didn’t appear as a option for 2 days the military discount had not affected our getting other offers/perks.

If I think the website is wonky I do a mock booking on one of the large TA websites, if they have a AI option then I know it is just the X website acting up.

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The one good thing about AI is that passengers were no longer constantly harassed about purchasing a drink package while onboard.  Celebrity's "hard sell" on day one of each cruise had me seriously thinking about changing my loyalties.

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3 hours ago, SueMo said:

The one good thing about AI is that passengers were no longer constantly harassed about purchasing a drink package while onboard.  Celebrity's "hard sell" on day one of each cruise had me seriously thinking about changing my loyalties.

How do they know who has the drink package and who doesn’t? Not everybody does.

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45 minutes ago, grandgeezer said:

How do they know who has the drink package and who doesn’t? Not everybody does.

Before AI, as soon as you stepped foot on the ship, a waiter would approach you to ask if you'd like to purchase a drink package.  You would respond with either "No, thanks.  I already have one." or "No thanks, I don't want one."  Ten steps further another server would approach with the same question.  Your response would be the same.  On the pool deck and in every lounge you passed through on day one, this occurred.  I bet we were asked this question at least a dozen times on every Celebrity cruise on day one pre-AI.  Once they started to offer AI, servers assumed you already had the drink package, so no more hard sell.

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18 minutes ago, SueMo said:

Before AI, as soon as you stepped foot on the ship, a waiter would approach you to ask if you'd like to purchase a drink package.  You would respond with either "No, thanks.  I already have one." or "No thanks, I don't want one."  Ten steps further another server would approach with the same question.  Your response would be the same.  On the pool deck and in every lounge you passed through on day one, this occurred.  I bet we were asked this question at least a dozen times on every Celebrity cruise on day one pre-AI.  Once they started to offer AI, servers assumed you already had the drink package, so no more hard sell.

Agree. But on our September Summit cruise we had AI. The first couple of days each server we ordered a drink from (except in the MDR) would acknowledge we had the CBP and would asked if we wanted to upgrade to the PBP. No thanks. Same with the specialty dining pitches. But again a simple no thanks and walk away.   

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As a solo cruiser, Celebrity got me on a last-minute Solstice trip with family to Alaska last summer and created new fans, only possible because of the cruise-only rate. I wasn't a fan of the nagging to buy drinks packages wherever I went, but on my next one I bought a cheap non-alcoholic one. I got very lucky and some some a couple of ridiculously cheap all-inclusive Solstice sailings, January for $300 solo, and April Pacific coastal for $200 solo, and then I also booked Apex onboard for March for $100/nt. My sister finally yielded to the barrage of Celebrity marketing emails and is going on a Spain cruise in May. So having cruise-only options paid off for them in our case, and if people want packages and specialty dining and Aqua and other elite options, then I'm happy for those options too, since they in effect subsidize my lower costs. (Having suffocated from casino smoke on Princess and HAL cruises now that ships are full, I have to say the thing I love most about Celebrity is smoke-free casinos). 

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