rodndonna Posted December 30, 2022 #1 Share Posted December 30, 2022 Has anyone received more than one "welcome back" offer (OBC for a future booking) We cruised in December and received one just before Christmas, which we used a couple of days ago for a new booking. Today we submitted our shore excursion reviews, and shortly after received another identical offer but with a different expiry date (a week later). It's not enough to encourage me to make another booking - but curious if it is a mistake. Has anyone received more than one "welcome back" offer? Link to comment Share on other sites More sharing options...
SilvertoGold Posted December 30, 2022 #2 Share Posted December 30, 2022 Just now, rodndonna said: Has anyone received more than one "welcome back" offer (OBC for a future booking) We cruised in December and received one just before Christmas, which we used a couple of days ago for a new booking. Today we submitted our shore excursion reviews, and shortly after received another identical offer but with a different expiry date (a week later). It's not enough to encourage me to make another booking - but curious if it is a mistake. Has anyone received more than one "welcome back" offer? Only one per booking number for us. When we sail multiple cruises (with multiple booking numbers, not just one), we get multiple Welcome Back emails. Link to comment Share on other sites More sharing options...
rodndonna Posted December 30, 2022 Author #3 Share Posted December 30, 2022 3 minutes ago, SilvertoGold said: Only one per booking number for us. When we sail multiple cruises (with multiple booking numbers, not just one), we get multiple Welcome Back emails. We've done more than one, but previous one was September and the offer mentions the NS which we have only sailed once. Both are to my name .. weird. Just a lucky mistake a guess.... 1 Link to comment Share on other sites More sharing options...
Cruise Suzy Posted December 30, 2022 #4 Share Posted December 30, 2022 7 minutes ago, rodndonna said: Has anyone received more than one "welcome back" offer? We received 3 from our November cruise - each a week apart and with correspondingly later expiration dates. 1 Link to comment Share on other sites More sharing options...
rodndonna Posted December 30, 2022 Author #5 Share Posted December 30, 2022 Just now, Cruise Suzy said: We received 3 from our November cruise - each a week apart and with correspondingly later expiration dates. Could you use multiple on one cruise 🤔 Link to comment Share on other sites More sharing options...
Cruise Suzy Posted December 30, 2022 #6 Share Posted December 30, 2022 2 minutes ago, rodndonna said: Could you use multiple on one cruise One offer per cruise 1 Link to comment Share on other sites More sharing options...
Nodakboiler Posted December 30, 2022 #7 Share Posted December 30, 2022 Just got another one today- got off the Oosterdam in November and this makes the fourth one we've received. We did already use the original one. 2 Link to comment Share on other sites More sharing options...
KAKcruiser Posted December 30, 2022 #8 Share Posted December 30, 2022 We haven't received welcome back offers after cruises in years. But, I just call and use the promo number and they honor it. 1 Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted December 30, 2022 #9 Share Posted December 30, 2022 I received our fourth offer today since our November cruise ended on 11/20. Link to comment Share on other sites More sharing options...
Let It Go Posted December 30, 2022 #10 Share Posted December 30, 2022 Too funny ... MDS received #4 today ... not the person who books and pays. We/he always chuckle when we see 'you account is being paid by another party' Link to comment Share on other sites More sharing options...
StLouisCruisers Posted December 30, 2022 #11 Share Posted December 30, 2022 We received the welcome back email today and had just booked a new cruise yesterday. I forwarded it to our new TA to see if she can add it to the booking from yesterday, but haven't heard back yet. Bad timing with the holiday weekend starting. Link to comment Share on other sites More sharing options...
Rare Nickelpenny Posted December 30, 2022 #12 Share Posted December 30, 2022 I just looked back at my emails. I have received 4 since my Thanksgiving cruise 1 week apart -expiration dates corresponding 1week apart. Presently on Koningsdam New Years cruise!!! Have already 4 booked cruises in the next 1.5 years. Wonder if I could squeeze in another one!! Link to comment Share on other sites More sharing options...
TexasBrit Posted December 30, 2022 #13 Share Posted December 30, 2022 We got welcome back offer, but after a not so good experience on NS for our first HAL cruise earlier in December, we won't be using it! Poor food quality in most locations and very slow and inattentive service everywhere plus a dearth of activities during the day. No production shows, a shame as the main theatre is beautiful and well-designed. We have no interest in 3rd-rate crusie ship comedians who wer eput in the main theatre. No music during the day and all other music crammed together in the evenings in the Music Walk. Overall this was the least enjoyable cruise we have been on over 30 years of cruising with severl other lines. A disappointment as our expectations for food and service were high based on recommendations. Even some long-time HAL cruisers we met were not happy and said things had definitely deteriorated. Link to comment Share on other sites More sharing options...
iflyrc5 Posted December 31, 2022 #14 Share Posted December 31, 2022 We did 4 weeks on the NA in Nov under 2 booking numbers and have not received any welcome back offer. Also did 6 weeks on the NS in Feb/Mar 2022 under 2 booking numbers and again no welcome back offers. I guess since we are 5 star with almost 800 days they figure we don't need an incentive to book. Link to comment Share on other sites More sharing options...
Cruise Suzy Posted December 31, 2022 #15 Share Posted December 31, 2022 Just received out 4th Welcome Back e-mail - with an expiration date of February 28. Thie was for a Rotterdam cruise. Wonder if how many we'll get from our January 25- February cruise on Eurodam??????? At least the e-mails are "free" for HAL, unlike snail mail. Link to comment Share on other sites More sharing options...
funntheson Posted December 31, 2022 #16 Share Posted December 31, 2022 Would anyone care to share the nature of the welcome back offers? Link to comment Share on other sites More sharing options...
oakridger Posted December 31, 2022 #17 Share Posted December 31, 2022 (edited) WELCOME HOME,Nancy XXXXXXXXX THANK YOU FOR SAILING WITH US On behalf of everyone at Holland America Line, thank you for joining us on your recent voyage aboard Rotterdam. We hope that every cruise detail exceeded your expectations. To show our appreciation for choosing Holland America Line, please accept a special bonus of up to $200 USD per person shipboard credit on your next new cruise booking. Offer ends February 28, 2023. Edited December 31, 2022 by oakridger Link to comment Share on other sites More sharing options...
oakridger Posted December 31, 2022 #18 Share Posted December 31, 2022 Also: Book by February 28, 2023 , and receive Shipboard Credit (U.S. dollars) according to the table below: LENGTH OF ITINERARY INTERIORSTATEROOM OCEAN-VIEWSTATEROOM VERANDAHSTATEROOM SUITE 3 – 10 days $25 $25 $50 $50 11 – 21 days $50 $50 $75 $100 22 – 50 days $100 $100 $150 $150 51+ days $150 $150 $200 $200 To take advantage of this Mariner benefit, call your Travel Professional or Holland America Line at 1-866-920-2332 (mention Promo code VPM & VPN). Link to comment Share on other sites More sharing options...
rodndonna Posted December 31, 2022 Author #19 Share Posted December 31, 2022 13 hours ago, StLouisCruisers said: We received the welcome back email today and had just booked a new cruise yesterday. I forwarded it to our new TA to see if she can add it to the booking from yesterday, but haven't heard back yet. Bad timing with the holiday weekend starting. That happened to us on a prior booking and they had no problem applying the credit. It was through HAL directly but should not matter. 1 Link to comment Share on other sites More sharing options...
rodndonna Posted December 31, 2022 Author #20 Share Posted December 31, 2022 11 hours ago, iflyrc5 said: We did 4 weeks on the NA in Nov under 2 booking numbers and have not received any welcome back offer. Also did 6 weeks on the NS in Feb/Mar 2022 under 2 booking numbers and again no welcome back offers. I guess since we are 5 star with almost 800 days they figure we don't need an incentive to book. Did you submit reviews after your cruise? I have wondered if these are a kick to generate the welcome back offer. Of course, that was why I though I got a second one, as we just submitted excursion reviews, but now seeing that the multiple offers not so unique who knows. Link to comment Share on other sites More sharing options...
iflyrc5 Posted December 31, 2022 #21 Share Posted December 31, 2022 1 hour ago, rodndonna said: Did you submit reviews after your cruise? I have wondered if these are a kick to generate the welcome back offer. Of course, that was why I though I got a second one, as we just submitted excursion reviews, but now seeing that the multiple offers not so unique who knows. Yes - my wife and I both filled out the HAL survey for both booking numbers. We did not do any HAL excursions since we waitlisted for one and the other was cancelled by HAL Link to comment Share on other sites More sharing options...
KAKcruiser Posted December 31, 2022 #22 Share Posted December 31, 2022 We also did the surveys but did not receive the welcome back offer. Link to comment Share on other sites More sharing options...
Riversedge Posted December 31, 2022 #23 Share Posted December 31, 2022 I don’t know that we have ever received a welcome back offer and we will turn 5* on our next cruise. Lately they’ve probably read my surveys and decided they didn’t want me back on board! Link to comment Share on other sites More sharing options...
StLouisCruisers Posted December 31, 2022 #24 Share Posted December 31, 2022 DH received the welcome back offer email, yet he didn't fill out his survey. I am the one who filled out the survey.🤷♀️ Link to comment Share on other sites More sharing options...
Ellencruise Posted January 1, 2023 #25 Share Posted January 1, 2023 I received the emails, 4 in total, after a 7 day NS cruise in Nov. I already have 2 14 day cruises planned but I don’t think I can use the credit because they are not new bookings. After these 2, Planning a family cruise with younger generation and toddler so will be using different line. Hate to see “free money” go by the wayside. Link to comment Share on other sites More sharing options...
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