"Upgrade" email from Carnival

[OceanZena]

Carnival sent me an upgrade e mail today for my December Liberty cruise, but I don't see how they view it as an upgrade. 

 

I currently have cabin 7439 booked which has a nice long balcony and they're offering to "upgrade" me to cabin 8301 which is a midship regular balcony for $42!! I had to laugh when I saw the deck plan and location because the cabin is pretty much exactly where I hate because it has so much foot traffic in the hallways. And no long balcony either. 

 

Does anyone actually view this as an upgrade? Needless to say, I didn't accept it! I'm keeping my long balcony! 🙂 

[skywalkr2]

I have never heard of upgrade via e-mail. Is this new?

[kdr69]

They always consider a move from a lower deck to a higher deck an "Updgrade" 

[Joebucks]

Higher decks are more money. It's one of the few "upgrades" I personally do most of the time as it is nice being within walking distance of Lido. 

 

I think sometimes people overdo it with booking their cabins by "predicting noise." In 10 rooms I've never had an issue, minus the occasional jerk in the hallway. 

[OceanZena]

22 minutes ago, skywalkr2 said:

I have never heard of upgrade via e-mail. Is this new?

I got an upgrade e mail back in 2019 so I don't think it's new. However, I now wonder if Carnival sends me the offers via e mail due to my hearing disability since they have that on record and know they can't call me. That's pretty neat if they do. 

 

Has anyone else received their offers via e mail or is it always usually by phone? 

 

When I saw the subject of the e mail saying "You qualify for a stateroom upgrade.", I thought it would be at least a Junior Suite lol. I'm an eternal optimist....maybe the next one will have that! 🙂 

[StephPS79]

24 minutes ago, skywalkr2 said:

I have never heard of upgrade via e-mail. Is this new?

No, not new, I've gotten them a few times.  The email ones are usually in your cruise planner too under pending ToDos.

[OceanZena]

1 minute ago, Joebucks said:

Higher decks are more money. It's one of the few "upgrades" I personally do most of the time as it is nice being within walking distance of Lido. 

 

I think sometimes people overdo it with booking their cabins by "predicting noise." In 10 rooms I've never had an issue, minus the occasional jerk in the hallway. 

I think Deck 7 is perfect for me since it's 2 floors between Lido and Casino which are my 2 favorite places. I stay away from midship not for the noise (a party could be going outside my door at 3am and i'd never hear it).

It's the heavy foot traffic that I like to keep away from as on my last sailing i'd have to poke my head out the door before exiting or else collide with someone passing outside. Aft location is much less traffic.  

[ray98]

It is a higher deck....many will certainly consider that an upgrade.

[Theosprey247]

Some upgrades are downgrades. 

[Schoifmom]

I got an upgrade offer for my 4th floor unobstructed balcony on the Spirit to a 5th obstructed balcony for $404.  I really don't think so! It is listed as a "premium" balcony (it appears bigger on the floor plans), but I don't think I want to "upgrade" to an obstructed balcony in Alaska.

[deelightfull]

For our last cruise hubby got a phone call offering him an upgrade to higher floor, for like $20, which we didn't do.  However, when we logged on, in the cruise planet there was that higher floor offer, but there was an additional offer for an upgrade to a room with spa access for the same price as a thermal suite for one. That offer we took.

Now I know, always check the planner!

[Jamman54]

1 hour ago, OceanZena said:

Carnival sent me an upgrade e mail today for my December Liberty cruise, but I don't see how they view it as an upgrade. 

 

I currently have cabin 7439 booked which has a nice long balcony and they're offering to "upgrade" me to cabin 8301 which is a midship regular balcony for $42!! I had to laugh when I saw the deck plan and location because the cabin is pretty much exactly where I hate because it has so much foot traffic in the hallways. And no long balcony either. 

 

Does anyone actually view this as an upgrade? Needless to say, I didn't accept it! I'm keeping my long balcony! 🙂 

Nope! I would never swap a "bowling alley" balcony for a regular balcony. You made the right choice. 

[OceanZena]

8 minutes ago, deelightfull said:

For our last cruise hubby got a phone call offering him an upgrade to higher floor, for like $20, which we didn't do.  However, when we logged on, in the cruise planet there was that higher floor offer, but there was an additional offer for an upgrade to a room with spa access for the same price as a thermal suite for one. That offer we took.

Now I know, always check the planner!

I checked my planner after reading this to see if an additional offer may be there as you had, but it was the same midship 8301 cabin offer so I made sure to click "No thanks, i'll keep my own room" to ensure I didn't accidentally lose my 7439 long balcony from any gremlin glitches. After that the offer disappeared.

 

Has anyone ever received a second offer after declining the first? I'm happy with what I have, but just curious if I should expect to see any more. I'd only accept it if it were a Jr. Suite, or even an aft balcony which i've always wanted to try. 

[OceanZena]

Just now, Jamman54 said:

Nope! I would never swap a "bowling alley" balcony for a regular balcony. You made the right choice. 

Thanks! I actually laughed when I saw what they were offering. Nope is right! 

[Jamman54]

7 minutes ago, OceanZena said:

Thanks! I actually laughed when I saw what they were offering. Nope is right! 

We actually book early so we can snag one of these cabins since there are only a few of them. On this class of ships, they are priced the same as a regular balcony. You lose the couch, but you get double the balcony. We just grabbed cabin # 6450 for both legs of a B2B on the Valor in April 2025! 

[OceanZena]

8 minutes ago, Jamman54 said:

We actually book early so we can snag one of these cabins since there are only a few of them. On this class of ships, they are priced the same as a regular balcony. You lose the couch, but you get double the balcony. We just grabbed cabin # 6450 for both legs of a B2B on the Valor in April 2025! 

Now I wonder if they're trying to bump me from it because someone else wants it if they're highly sought after. This will be my first time in one of these cabins and I can't wait to try it. I spend a lot of time out on the balcony so the extra space will be really nice. 

[ZoeyVictoria]

30 minutes ago, OceanZena said:

I checked my planner after reading this to see if an additional offer may be there as you had, but it was the same midship 8301 cabin offer so I made sure to click "No thanks, i'll keep my own room" to ensure I didn't accidentally lose my 7439 long balcony from any gremlin glitches. After that the offer disappeared.

 

Has anyone ever received a second offer after declining the first? I'm happy with what I have, but just curious if I should expect to see any more. I'd only accept it if it were a Jr. Suite, or even an aft balcony which i've always wanted to try. 

I selected “No thanks” about six weeks ago for both our October 1 and December 6 cruises and have not received another offer. 

[CGinMTL]

When I select my cabin

 I ensure there is a " no upgrade'  note In my file 

[MamatoJack]

I had an offer a few months ago and just got another one. Then I didn't want to do it but now I'm considering it. I am on Mardi Gras in December and have a cove balcony booked. For $30 more I can be on deck 15. which is what I'm considering. 
The offer also has premium extended balcony for $226, Spa Balcony or Spa Cove Balcony for $330 or Havanna Cabana for $770. I don't know what a premium extended balcony is though, they all seem to be right at the front of the ship, I'm not sure how I would do with that. Are they worth it? I guess I need to figure that out soon.

[lazydayz]

I just checked mine.  Six cruises and none of them has an upgrade offer. 

[Elaine5715]

6 hours ago, OceanZena said:

I got an upgrade e mail back in 2019 so I don't think it's new. However, I now wonder if Carnival sends me the offers via e mail due to my hearing disability since they have that on record and know they can't call me. That's pretty neat if they do. 

 

Has anyone else received their offers via e mail or is it always usually by phone? 

 

When I saw the subject of the e mail saying "You qualify for a stateroom upgrade.", I thought it would be at least a Junior Suite lol. I'm an eternal optimist....maybe the next one will have that! 🙂 

No, they sent out upsell emails when they either need your booked cabin for another guest or are trying to sell slower moving categories.  The same offer will appear on your Carnival.com What they consider an upgrade and what guests do, are two different things.  Most people are unaware that there about about 11 types of interiors.    

[Elaine5715]

4 hours ago, MamatoJack said:

I had an offer a few months ago and just got another one. Then I didn't want to do it but now I'm considering it. I am on Mardi Gras in December and have a cove balcony booked. For $30 more I can be on deck 15. which is what I'm considering. 
The offer also has premium extended balcony for $226, Spa Balcony or Spa Cove Balcony for $330 or Havanna Cabana for $770. I don't know what a premium extended balcony is though, they all seem to be right at the front of the ship, I'm not sure how I would do with that. Are they worth it? I guess I need to figure that out soon.

The extended balconies are deep enough for a lounger

[Elaine5715]

5 hours ago, OceanZena said:

Now I wonder if they're trying to bump me from it because someone else wants it if they're highly sought after. This will be my first time in one of these cabins and I can't wait to try it. I spend a lot of time out on the balcony so the extra space will be really nice. 

yes

[OceanZena]

11 minutes ago, Elaine5715 said:

5 hours ago, OceanZena said:

Now I wonder if they're trying to bump me from it because someone else wants it if they're highly sought after. This will be my first time in one of these cabins and I can't wait to try it. I spend a lot of time out on the balcony so the extra space will be really nice. 

 

 

11 minutes ago, Elaine5715 said:

yes

I had no idea they actually did that. Wow. So if someone calls Carnival and says they really want so and so cabin that's already booked by someone else, they will try and entice the booked passenger to move with the "upgrade" so they can sell that cabin to them? 

I don't mind that they do it, but if they're going to ask me to move from my long balcony, they could at least make the offer more enticing than to move down to a regular balcony that's only one deck up...and ask me to pay for it lol. If the offer was to move to an aft balcony I probably would've jumped on it. 

Edited June 22, 2023 by OceanZena
bad grammar

[Elaine5715]

39 minutes ago, OceanZena said:

 

I had no idea they actually did that. Wow. So if someone calls Carnival and says they really want so and so cabin that's already booked by someone else, they will try and entice the booked passenger to move with the "upgrade" so they can sell that cabin to them? 

I don't mind that they do it, but if they're going to ask me to move from my long balcony, they could at least make the offer more enticing than to move down to a regular balcony that's only one deck up...and ask me to pay for it lol. If the offer was to move to an aft balcony I probably would've jumped on it. 

Not like that...for example, a family needs rooms close by for minor children, if a travel group is buying a block of rooms, if you are in a connecting cabin but not linked to the second cabin.  There is no need to offer an aft balcony for an upsell.  They can sell coves twice over so maybe obstructed balconies on a higher deck aren't selling  so send out offers to all coves and maybe someone will bite.