Tier1 Posted January 9 #1 Share Posted January 9 Princess has informed me that they are not accepting forms requesting shareholder onboard credit and shareholders must use an app for a site called “ Stockperks”. Has anyone used it or had any difficulties? Link to comment Share on other sites More sharing options...
Jadn13 Posted January 9 #2 Share Posted January 9 6 minutes ago, Tier1 said: Princess has informed me that they are not accepting forms requesting shareholder onboard credit and shareholders must use an app for a site called “ Stockperks”. Has anyone used it or had any difficulties? Lots of chatter on here about it, just scroll through you’ll easily find them Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted January 9 #3 Share Posted January 9 Link to comment Share on other sites More sharing options...
cf- Posted January 9 #4 Share Posted January 9 Took ~2-3 business days for stockperks to confirm my manual brokerage statement. Then took about a week to get my OBC added. Pretty smooth, if you use one of the automatic Plaid connections I'm sure it's even easier/better. Link to comment Share on other sites More sharing options...
cruzsnooze Posted January 9 #5 Share Posted January 9 I just fax'd mine in yesterday so will see if they come back and tell me to do it differently. Link to comment Share on other sites More sharing options...
DCThunder Posted January 9 #6 Share Posted January 9 I used the StockPerks app to apply for S/H OBC on a HAL cruise (all Carnival Corp lines are using StockPerks) and had the OBC in my account in about 3 hours. I did use the Plaid connection and so didn't have to submit a copy of my monthly account summary. Link to comment Share on other sites More sharing options...
soccergang Posted January 9 #7 Share Posted January 9 I'm confused. We are supposed to give them our financial planner sign on and password information in order to redeem this? I guess that is too much information my husband is willing to share. Anyone else find this unusual? Link to comment Share on other sites More sharing options...
DCThunder Posted January 9 #8 Share Posted January 9 For what it's worth, StockPerks uses the Plaid network (What is Plaid? | Plaid) to connect to a brokerage account where your CCL shares reside. It then verifies to Princess (or other Carnival US brands) that you do in fact own the required shares and is much easier than faxing/emailing copies of redacted brokerage statements to Santa Clarita. Only you (or your husband) can determine if you want to do it this way, but I'd not be surprised if eventually the option of emailing brokerage statements goes away entirely. Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted January 9 #9 Share Posted January 9 52 minutes ago, soccergang said: I'm confused. We are supposed to give them our financial planner sign on and password information in order to redeem this? I guess that is too much information my husband is willing to share. Anyone else find this unusual? Use the ALIVEA option rather than the PLAID to manually upload your brokerage statement showing you own at least 100 shares of CCL stock. 1 Link to comment Share on other sites More sharing options...
Rare Rick&Jeannie Posted January 9 #10 Share Posted January 9 1 hour ago, soccergang said: I'm confused. We are supposed to give them our financial planner sign on and password information in order to redeem this? I guess that is too much information my husband is willing to share. Anyone else find this unusual? Read some of the other threads on this. Discussed very deeply...and talking specifically about your concern. Almost nobody does that...there's a way around it but I have not gone through it myself so I don't feel qualified to speak to it. Link to comment Share on other sites More sharing options...
Suzanne123 Posted January 9 #11 Share Posted January 9 You can also write to hello@stockperks.com for help. Link to comment Share on other sites More sharing options...
kywildcatfanone Posted January 9 #12 Share Posted January 9 1 hour ago, soccergang said: I'm confused. We are supposed to give them our financial planner sign on and password information in order to redeem this? I guess that is too much information my husband is willing to share. Anyone else find this unusual? I would not do that at all. Link to comment Share on other sites More sharing options...
lx200gps Posted January 9 #13 Share Posted January 9 2 hours ago, soccergang said: I'm confused. We are supposed to give them our financial planner sign on and password information in order to redeem this? I guess that is too much information my husband is willing to share. Anyone else find this unusual? When I first used this new system a few weeks ago, I only gave them the name of my brokerage firm (TD Waterhouse) and nothing more. I then uploaded a highly redacted PDF of the section of my statement showing the 100 CCL shares, with all other info blacked out. Had the OBC for out July trip in my Princess account within hours. Link to comment Share on other sites More sharing options...
nzrainbow Posted January 9 #14 Share Posted January 9 I recently applied for my CCL Shareholder OBC for my 5 upcoming Princess cruises by emailing hello@stockperks.com. I don't use an App and live in New Zealand. I supplied only the basic information required, name, address, booking # and a screen shot of my current CCL shares holding. I received an immediate response that they had received my request and in approximately 24 hours my OBC had been applied. Quick and easy for a Techno Dinosaur like me! Well done 🙂 1 Link to comment Share on other sites More sharing options...
World Bouncer Posted January 10 #15 Share Posted January 10 Just signed up for a Stockperks account. The process went smoothly. Our cruise is in April and it took less than a week to see the credit on our Princess account. Stockperks was also very communicative in letting us know what step we were on and how long we should expect to the next step. Personally we made the decision to not link our stock accounts and just forward the information needed from our statement, we just used screen shots that were easy with directions on how to pass along. The info we sent them only had a name and CCL listed but no other personal information. Hope all goes well for you Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted January 10 #16 Share Posted January 10 This has got to be the worst idea that CCL has committed to. I have spent the last hour trying to upload my shareholder document. I was not comfortable allowing CCL nor StockPerks to have direct access to my stock account. I tried this and that and everything to upload a photo (screenshot/photo/PNG, etc). Finally was successful attaching a PDF from downloads. But it seems to be cut off. Will see in a few days if the entire document got sent. No where did they ask which cruise this was for. I'm not the techiest of persons. I was really happy emailing the information to Carnival. I hope this is faster. P E N D I N G UGH.... Link to comment Share on other sites More sharing options...
sfpd3000 Posted January 10 #17 Share Posted January 10 14 hours ago, cruzsnooze said: I just fax'd mine in yesterday so will see if they come back and tell me to do it differently. I faxed mine three weeks ago and got nothing. I refaxed it last week and still no credits showing. Guess I'll try Stockperks now. Link to comment Share on other sites More sharing options...
rhblake Posted January 10 #18 Share Posted January 10 What happens if you do not have a cell phone to upload the app? Link to comment Share on other sites More sharing options...
JF - retired RRT Posted January 10 #19 Share Posted January 10 3 hours ago, rhblake said: What happens if you do not have a cell phone to upload the app? Use email: hello@stockperks.com 1 1 Link to comment Share on other sites More sharing options...
eclue Posted January 10 #20 Share Posted January 10 33 minutes ago, JF - retired RRT said: Use email: hello@stockperks.com That is who we use also and get results sometimes the same day. Link to comment Share on other sites More sharing options...
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