Shareholder Benefit - Timing

[Empehi]

In the past whenever I submitted my shareholder information, I would be credited my shareholder OBC within a week.

It has been five weeks and no OBC.

Is Celebrity running this late in crediting OBC or is this the new normal?

 

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[cruisestitch]

It took three days last month.  Time to resubmit

[lola2013]

Did you receive an email immediately after submitting your request to verify they received your request?  It's an automated basic "we have received........will be in touch........" etc., etc.  After I receive that, it no more than 2 or 3 days to get the OBC.  If you didn't get that verification, it's likely they never saw your request...time to resubmit!

 

[sweetgirl26]

I submitted the request on August 1st and received the credit on August 3rd. I agree it is time to resubmit.

[jelayne]

I submitted on a Friday afternoon and had confirmation late Monday.  Showed up in my account in the Planner on Tuesday.

[wrk2cruise]

I submitted one a couple weeks ago.   I don't think I got the auto reply that they received but did get an email 3-4 days later saying it was applied.

[keesar]

I agree it is time to resubmit.  The morning after I had submitted the form, I received a confirmation that it had been received.  Two days later, another email was received saying the request was approved and the OBC was applied to my sailing.

[Jim_Iain]

I've done a couple recently and they were approved and applied within 48 hours.   I would suggest re-submitting using the online submission.

[karena1]

I summited all the way through March 2026 and had the OBC within 3 days.  I would re-submit if I were you.

 

[cruisegirlppp]

Chiming in with everyone else; my latest ones were done within 3 days. Resubmit and let us know how it goes.🤞

[bulldogz]

Does RC Shareholders receive this as well or does it have to be Celebrity shares?

[wrk2cruise]

The stock ticker is RCL but the company is RCG and covers RCL, Celebrity, and Silver Seas.  So yes as a RCL stockholder benefit applies to Celebrity sailings.  The shareholder benefits page on the investor relations website has all the details.

[jwlane]

2 hours ago, bulldogz said:

 Celebrity shares

There is no such thing.

[cruisestitch]

3 hours ago, bulldogz said:

Does RC Shareholders receive this as well or does it have to be Celebrity shares?

There are no Celebrity shares.  Only Royal Caribbean 

[canderson]

10 minutes ago, cruisestitch said:

There are no Celebrity shares.  Only Royal Caribbean 

QED

[jwlane]

Submitted B2B2B request on Saturday the 3rd, posted to the planners today (7th).

[wrk2cruise]

Double check that it's applied by going to the Cruise Planner.  Your total OBC from Celebrity (not TA) will be displayed on the top banner.

 

I got response for 4 sailings a week ago or so.  When I checked 2 sailings didn't have it applied so I replied to the confirmation emails for those 2 sailings and asked them to double check.  Next day it showed up

[jwlane]

19 minutes ago, wrk2cruise said:

Double check that it's applied by going to the Cruise Planner. 

Like I said, posted to the planners.