Rare Shippy Posted Wednesday at 11:44 AM #1 Share Posted Wednesday at 11:44 AM The actual thread for this cruise has very little participation so I m posting it here in hopes more people will see this. We printed off our boarding passes almost 2 weeks ago. I just got an email saying that they have had computer problems & that those were no good. They looked fine but were missing an important bar code. That would be very disruptive to the actual boarding process. I just logged into the Holland site & was able to get the corrected boarding passes. Link to comment Share on other sites More sharing options...
CruiserBruce Posted Wednesday at 12:41 PM #2 Share Posted Wednesday at 12:41 PM The bar codes have not typically appeared until the last 5 or 7 days prior to boarding. Sometimes 10-12 days. 5 Link to comment Share on other sites More sharing options...
Rare Shippy Posted Wednesday at 12:47 PM Author #3 Share Posted Wednesday at 12:47 PM 3 minutes ago, CruiserBruce said: The bar codes have not typically appeared until the last 5 or 7 days prior to boarding. Sometimes 10-12 days. our original email was that the boarding passes were ready ( about 12 days ago) so we printed them off. Now, just 3 days before the cruise, we are notified they were incorrect. 1 Link to comment Share on other sites More sharing options...
SilvertoGold Posted Wednesday at 01:42 PM #4 Share Posted Wednesday at 01:42 PM Was the only thing incorrect with the boarding passes is that the bar code was missing? Luggage tags OK? Link to comment Share on other sites More sharing options...
Rare Shippy Posted Wednesday at 02:03 PM Author #5 Share Posted Wednesday at 02:03 PM 20 minutes ago, SilvertoGold said: Was the only thing incorrect with the boarding passes is that the bar code was missing? Luggage tags OK? Luggage tags were fine. Message says our boarding might be delayed if we use the original boarding passes. 1 Link to comment Share on other sites More sharing options...
Rare Ferry_Watcher Posted Wednesday at 02:37 PM #6 Share Posted Wednesday at 02:37 PM HAL usually has an agent available / stationed near the terminal entrance (or just inside) to print boarding passes for passengers who may need a printed boarding pass. If a passenger's boarding pass doesn't work at the check-in station, a boarding pass can always be printed there. Hopefully, passengers will reprint their boarding passes at home like you did to prevent embarkation delays or slowdowns. 2 Link to comment Share on other sites More sharing options...
Rare POA1 Posted Wednesday at 03:03 PM #7 Share Posted Wednesday at 03:03 PM The problem, as I understand it, was that the bar codes were missing from entire sailings. A handful of people needing to have their boarding pass printed isn't a big deal. However, if it's everyone, that would be a mess. The little handheld printers they use for boarding passes at the port are not super speedy, nor do they have big rolls of paper. 4 Link to comment Share on other sites More sharing options...
PROCRUISE Posted Wednesday at 03:35 PM #8 Share Posted Wednesday at 03:35 PM On my last several cruises with HAL, it said that boarding passes were available but could NOT be used until a bar code appeared on the pass. The bar code appeared about 10-12 days before the cruise which is when I printed them off. 2 Link to comment Share on other sites More sharing options...
Shmoo here Posted Wednesday at 03:53 PM #9 Share Posted Wednesday at 03:53 PM We just loaded our boarding passes on the Navigator app the morning we boarded the ship. 4 Link to comment Share on other sites More sharing options...
lb0103 Posted Wednesday at 06:57 PM #10 Share Posted Wednesday at 06:57 PM We got the notice docs were ready 12 days before the cruise. I use desk top computer at home and printed them out but no bar code. Next day I went on the HAL app on my phone and they were there with bar code so emailed them to myself and printed them with the bar code, I got an email this morning about the bar code and we leave in 3 days. It sounds like it could get busy at the terminal. 1 Link to comment Share on other sites More sharing options...
Rare POA1 Posted Thursday at 12:40 AM #11 Share Posted Thursday at 12:40 AM Up until just recently, you could print your boarding pass before the bar code was available. They recently made it so that boarding passes did not show up until they had bar codes. 1 1 Link to comment Share on other sites More sharing options...
Rare Haljo1935 Posted Thursday at 01:05 AM #12 Share Posted Thursday at 01:05 AM (edited) I also received an email from HAL notifying us the boarding passes were incorrect and needed to be reprinted. So, even though ours have barcodes, I printed new ones, JIC. We do take screenshots of the Nav App boarding pass, but at times we've been asked for the printed ones, so we print them to cover our bases. We leave this Sat from Seattle on the Eurodam. FWIW, the email was not the "boarding passes are ready..." email - it said due to a glitch, boarding passes were incorrect and needed to be reprinted. I haven't seen this one before. Edited Thursday at 01:06 AM by Haljo1935 Typo 1 1 Link to comment Share on other sites More sharing options...
DeeniEncinitas Posted Thursday at 02:58 AM #13 Share Posted Thursday at 02:58 AM 1 hour ago, Haljo1935 said: I also received an email from HAL notifying us the boarding passes were incorrect and needed to be reprinted. So, even though ours have barcodes, I printed new ones, JIC. We do take screenshots of the Nav App boarding pass, but at times we've been asked for the printed ones, so we print them to cover our bases. We leave this Sat from Seattle on the Eurodam. FWIW, the email was not the "boarding passes are ready..." email - it said due to a glitch, boarding passes were incorrect and needed to be reprinted. I haven't seen this one before. 🌺🌺🌺🌺🌺 Have an amazing cruise!! 🌺🌺🌺🌺🌺 Denise😌 2 1 Link to comment Share on other sites More sharing options...
Bethcb Posted 5 hours ago #14 Share Posted 5 hours ago I got the same email oday for our Zaandam cruise on Monday. What was even stranger, was that the email was addressed to "Tina" and my name is "Beth." I have the boarding passes on my phone in the Navigator app so I don't print them anyways, but I thought it was weird that they didn't have my first name right. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now