canadianbear

I think with large claims it takes a long time unfortunately. There should be a limit how long they take though to pay out. I hope your husband is doing ok.

I’m glad to hear he’s doing better & of course our health comes first. I just find insurance very frustrating. We try to always buy the right coverage but have never had to file a large claim and that’s when you need it the most.

That just seems like a loophole for Amex. You used rewards/points not a credit card to pay for that. Insurance is so very confusing and we all try our best to do the right thing but we don’t have lawyers to help us. I’m so sorry this happened to you. I hope your husband is doing ok.

Bon Voyage! Have a wonderful cruise!

Oopsss…I have an iPhone. Darn.

How do you do that? I’d like mine to do that!

Bon Voyage to all!

Wouldn’t that be great!

When we cruised Celebrity that’s what they did I think it was allowed after final payment (been a few years since we sailed with them).

The thing is, if everyone starts doing that they might stop it.

@kazu ugh…sorry to hear about the delays and stuck at the airport. You have a right to be grumpy.

Have a great cruise, Bon Voyage!!!

Bon Voyage to all! Have a wonderful cruise!

Yikes. Never seen BC excluded.

I tried about 6 months ago as two friends were going on different cruises & I gave up. Hopefully it has worked for someone that can help.

You do an amazing job organizing and it shows on how many show up. Having the officers there as well is so nice and I’m glad to see it back. Not sure if they go to all but seems the larger groups they are. I have been following along on your adventures (but don’t post much). Happy everything is going well and am enjoying your commentary as well as photos since I will never be in that part of the world. Really appreciate the time it takes for you to post everything too.

Oh boy, quite the cruise for all.

Jim P was great and definitely anyone that had him was spoiled. As far as I know if you requested him again there is a procedure. The one I have now had to get permission that I instigated requesting him. Guess there’s a process but I wanted a competent person like I had.

I personally am happy to hear this. Way too many people (not saying you are) take large carry-ons and numerous bags that it has gotten ridiculous. The overhead bins end up full before everyone is even on the plane because people put them up as they walk on and not above their own seats. We have gotten to our seats and there is no room even for my CPAP machine and is very frustrating. Our last few flights they always ask if anyone is willing to check their carry on bag for free. I think it is long overdue for them to start enforcing the carry on size. For you personally, I’d check on the AC website and if in fact your bag is within their limits, I’d put in a complaint for a possible refund.

No, it’s Jim. I’d go back with him in a heartbeat but the PCC we have is just like him-very efficient.

@firegal2539 Sounds like you enjoyed your cruise since you booked more! We like cruises that are at least 10 days (and more). Seems on anything shorter you’re just getting into the routine and have to pack to go home. Welcome home!

Do you mean reassigned to a different department or not a PCC any longer? We have a very good PCC (after our other one left who was also very good but I’ve heard he’s back)…anyway, both were/are excellent at returning my calls or emails. I can usually do most stuff myself but ran into an issue trying to book something and he took care of it within minutes. I usually use the PCC on long cruises in case something needs to be dealt with. Otherwise big box if it’s a short cruise with perks etc. I know they have a LOT of new staff just from reading the frustration people have on CC. You can always try phoning and asking for a supervisor to get a different PCC maybe.

I do know if we were in an emergency situation we’d certainly turn our phones on IF we had them with us. Usually we are on snorkel excursions so leave our phones on the ship but hopefully others would have them. You are so right-this thread has been an eye opener.

Being Canadian we always have our phones on airplane mode when on an excursion (if we even take them off the ship & then it’s usually just to take photos). I do leave our itinerary with our family but will leave more detailed info now on longer cruises.

Us too. I’ve learned a lot from this thread and will be doing things a bit different than usual on future cruises.