Steiner gets the boot!

[upwarduk]

Just noticed in an email from Celebrity, that they are advertising Aqua Spa by Elmis.

 

http://www.celebritycruises.com/onboard/level2.do?pagename=onboard_celebrity_spa_fitness&allowMobile=y&ecid=em_20370097&rid=229106148&mes=Celebrity%20Cart%20Abandonment%20EM%20-%20Low%20Non-RID&emsc=&empf=&emct=&lnkid=SPA_AUSNZ

 

This is the company who provided the Aqua Spa on P&O.

[Schplinky]

Just noticed in an email from Celebrity, that they are advertising Aqua Spa by Elmis.

 

http://www.celebritycruises.com/onboard/level2.do?pagename=onboard_celebrity_spa_fitness&allowMobile=y&ecid=em_20370097&rid=229106148&mes=Celebrity%20Cart%20Abandonment%20EM%20-%20Low%20Non-RID&emsc=&empf=&emct=&lnkid=SPA_AUSNZ

 

This is the company who provided the Aqua Spa on P&O.

 

That's Steiner (one of their brands). They are the company that is on it's way out.

[CubanIrish]

Hi all!

We're sailing on the Millennium in March. Is there any news about who will be running the spa concession in March 2014? Will it be Steiner, or the new concession "owner"?

 

CubanIrish

[Bababooey Land]

Celebrity hasn't announced when the transition will take place yet. I would think march is a coin flip as to which spa is on board.

 

 

Sent using the Cruise Critic forums app

[vermonter16]

I like the spa...but I hate the hard sell. I am one of those folks that will avoid it at all costs because they try so hard and then I just feel bad that I didn't buy something after the treatment, etc. and hate to have to say 'no' over and over. I just don't like it. I'm a people pleaser and it makes the whole experience 'not relaxing' to me. I haven't gone to the spa simply because of that.

[CHEZMARYLOU]

Here's the link to the roll out schedule:

 

http://www.celebritycruises.com/genericHtmlTemplate.do?cid=sm_agn_fb_cnynrn_1403_obcr_post_all_4230&pagename=canyon_ranch_spaclub#&panel1-1

 

 

Ship

 

Starting

 

 

Celebrity Century®

 

March 6, 2014

 

 

Celebrity Reflection®

 

March 29, 2014

 

 

Celebrity Infinity®

 

March 30, 2014

 

 

Celebrity Millennium®

 

March 30, 2014

 

 

Celebrity Eclipse®

 

April 5, 2014

 

 

Celebrity Silhouette®

 

April 6, 2014

 

 

Celebrity Constellation®

 

April 10, 2014

 

 

Celebrity Solstice®

 

April 11, 2014

 

 

Celebrity Summit®

 

April 12, 2014

 

 

Celebrity Equinox℠

 

April 14, 2014

 

 

Mary Lou

[akowilm]

I sail a getaway on the Connie April 5.....and I have a bunch of spa credit that I was given as a gift. Wonder what to expect from Elemis?

 

Sent from my XT907 using Tapatalk

[cruisestitch]

is it specifically spa credit or is it just OBC? If the latter, you may decide it would be better spent elsewhere once you are on board.

[akowilm]

Specifically spa credit....I don't want to go for my Ginger Lime Salt scrub and find out they are out of the Ginger and the Lime!!!

 

Sent from my XT907 using Tapatalk

[hulamoon]

Looks like I will be treated to the last days of Steiner. :rolleyes:

[lilghallinsf]

How exciting. I have always wanted to try their spa services.

[Andy]

Hi Everyone,

 

FYI, Celebrity has added a Canyon Ranch page, on their website : http://www.celebritycruises.com/genericHtmlTemplate.do?pagename=canyon_ranch_spaclub#&panel1-1

 

 

Hope this is helpful !

[Andy]

Specifically spa credit....I don't want to go for my Ginger Lime Salt scrub and find out they are out of the Ginger and the Lime!!!

 

Sent from my XT907 using Tapatalk

 

Hi Akowilm,

 

If you are not happy with the new offerings, I'd speak with Guest Relations. Perhaps they can change it to a general OBC. If it's a major concern, you may wish to contact the Gift Card dept at 800-242-6374. I'm on this sailing, so I hope to see you at the Meet & Mingle.

 

I hope this is helpful !

Edited February 6, 2014 by Host Andy

[shipshape sam]

Here's the link to the roll out schedule:

 

http://www.celebritycruises.com/genericHtmlTemplate.do?cid=sm_agn_fb_cnynrn_1403_obcr_post_all_4230&pagename=canyon_ranch_spaclub#&panel1-1

 

 

Ship

 

Starting

 

 

Celebrity Century®

 

March 6, 2014

 

 

Celebrity Reflection®

 

March 29, 2014

 

 

Celebrity Infinity®

 

March 30, 2014

 

 

Celebrity Millennium®

 

March 30, 2014

 

 

Celebrity Eclipse®

 

April 5, 2014

 

 

Celebrity Silhouette®

 

April 6, 2014

 

 

Celebrity Constellation®

 

April 10, 2014

 

 

Celebrity Solstice®

 

April 11, 2014

 

 

Celebrity Summit®

 

April 12, 2014

 

 

Celebrity Equinox℠

 

April 14, 2014

 

 

Mary Lou

 

Thanks for info and link.

[kevinyork]

Always felt stressed entering the spa/salon area with the push to book treatments. 8 cruises later, never booked one of them.

 

 

Sent from my iPad using Forums mobile app

[The_Big_M]

Here's the link to the roll out schedule:

 

http://www.celebritycruises.com/genericHtmlTemplate.do?cid=sm_agn_fb_cnynrn_1403_obcr_post_all_4230&pagename=canyon_ranch_spaclub#&panel1-1

 

 

Interesting. They also answer the earlier question someone in this thread had:

"If you've already booked an AquaSpa service for your upcoming cruise after the dates listed above, you will receive a full refund credited to the original method of payment."

[need2bespoiled]

Here's the link to the roll out schedule:

 

http://www.celebritycruises.com/genericHtmlTemplate.do?cid=sm_agn_fb_cnynrn_1403_obcr_post_all_4230&pagename=canyon_ranch_spaclub#&panel1-1

 

 

***Schedule Removed to Save space***

 

Mary Lou

 

I laughed pretty hard when I read this. While it seems almost impossible with a tight roll out like this, I get off TWO ships the day the the Canyone Ranch Spa starts. Should make for EXCELLENT spa services on those last cruises from Steiner/Elimis/AquaSpa for my cruises. Meh.

 

Guess I'll have to wait until November to test out Canyon Ranch.

 

Happy Sailing,

Jenna

Edited February 7, 2014 by need2bespoiled

[akowilm]

Hi Akowilm,

 

If you are not happy with the new offerings, I'd speak with Guest Relations. Perhaps they can change it to a general OBC. If it's a major concern, you may wish to contact the Gift Card dept at 800-242-6374. I'm on this sailing, so I hope to see you at the Meet & Mingle.

 

I hope this is helpful

 

Thanks for the advice! I am sure I will be happy with either, just hope that Elemis doesn't try to deplete their supply prior to packing up...I have had great experiences in their spa, and very much look forward the new one!!

I would love to finally meet the Host with the Most at the mingle, but I am on the Connie for a short reprieve before finishing out the cater season! Have a wonderful trip!!

[4cats4me]

Looks like I will be treated to the last days of Steiner. :rolleyes:

 

Yeah, you and me both. I hope it doesn't affect our aqua experience ie, bad attituditis and such.. The old... We're outta here so we don't care how we act syndrome

[The_Big_M]

Just back off the first Canyon Ranch spa cruise on Solstice.

 

While I didn't try the new services, I was surprised to see that part of the agreement has been for them to turn the previously free seating area in the foyer into a shop displaying items for sale!

 

As it had been mentioned that you didn't get the hard sell while doing the service it seemed strange that they had extra space allocated to sales.

 

Ultimately, the service is more important, but having seen a lot of public space sadly handed over to revenue earning onboard lately, was disappointed to see yet another march along that road.

[Schplinky]

That was true with Steiner as well. On our last reflection cruise there were lots of Bliss spa products in the waiting area.

[ohiorob63]

Just got back from the Eclipse sailing on Apr. 5. Lucky us, got the changeover week, and I'm sure that had something to do with it. My wife and I used the spa twice after it finally reopened. The treatments were ok at best, but the biggest problem was all the management confusion. No one really knew what was going on, how to schedule appointments, and the whole Persian Garden thing was a mess. The experience was neither relaxing nor enjoying.

 

And for the record, yes, they do try to sell you products, not near as aggressive as Steiner did, but they do show you what they are using and offer the products for sale. As for prices, they are up about 25 percent from Steiners treatments.

 

Hopefully in time they will get better, but for their first stint on Eclipse, I'd give them a " D "

[Classynfun1]

On the Century, I found them rather pushy as well. They had little tables set up in several areas (outside the buffet, outside pool area, etc) and they would try to talk you into a treatment as you walked by. For example, my mother was walking with a limp (she was two weeks away from having hip replacement surgery) and two different times a Spa person said, "You need a massage! Here is a list of how we can take care of you!" Funny thing was, she had just had a massage on one of the occasions...