Always being asked to sign in again

[erin_cruisers]

Anyone using Tapatalk and having an issue?

I use it on my phone and iPad and not had a problem.

Just curious.

[woody14h]

I use FireFox 34.0.5 and the problem has gone away during the last 10 days.

 

I use Firefox 35.0 and it is happening to me today.

[arzz]

The problem has not gone away for me - it happens on all three of my devices - and it seems unrelated to the onset of any software or system updates.

 

Sorry, but I cannot imagine what could be happening on my end that would cause this to happen.

[chrispb]

I've not had any problems at all for what it's worth.

[clueless2]

I did that the other day and it worked for a day but the problem came back.

 

Sent from my XT1060 using Forums mobile app

[clueless2]

Anyone using Tapatalk and having an issue?

I use it on my phone and iPad and not had a problem.

Just curious.

 

I use the Cruise Critic android app and do not have the issue on my phone. . But I do have it on IE and Chrome on Windows 7.

 

Sent from my XT1060 using Forums mobile app

[Lizzie68]

No problems for the last week. I use Firefox. The only site I had an issue with was this one. But (touch wood and fingers crossed) it seems to be fixed, and I am surprised to hear others continue to have problems.

[BeagleOne]

Got worse for me today. I had to log in when I first turned on the computer, as I've had to do since the problem started, but then I went away from the computer for awhile, and when I came back, had to log in again even though I had not shut down the browser (Safari) or computer (MacBook Pro running Mavericks), or even closed the tab CC was on.

[retiredgram]

I am still having to log in. I have IE. have not updated anything. On my kindle fire HD, I do not have to log in.

 

It is just annoying after never having to continuously login each. Just wish it could get fixed.

[Boytjie]

I only had to log in once earlier in the week.

[dfish]

Still have to log in every time. No freebie today. I did notice that when I hit the button for log in that my password disappears.

[north29]

I'm glad I found this thread, I thought I was the only one having problems!

 

I have a MacBook Pro, running the latest OS and software, with Safari as my browser. I have to re-log-in almost every time I open the browser, and I check the "remember me" box every time.

 

Thanks for the updates, Host Walt. Hope the problem can be resolved soon. A minor inconvenience in the grand scheme of things, but still irritating!

 

After this, can the CC tech people fix Yahoo mail, please? ;)

 

Same here Mac user with the latest OS. It is not only CC but some other forums I play on, one other for sure if the Florida Sportsman forum.

 

I just had to login to post. Must be a North Korea thing trying to control what I do on the internet.

Edited December 20, 2014 by north29

[kazu]

happy to report I didn't have to log in last night or this morning. Fingers crossed it stays that way;)

[dsarah]

Yesterday -- stayed logged in all day. Today -- Have to log in again. I have not "changed" anything.

[miched]

It's not CC causing this, it's your computer. You somehow don't have your password saved anymore. If you cleared your cache, changed passwords, are using a new browser, etc. your former saved password was erased.

 

In the top right sign in but before hitting the button check the "remember me" or "save this password" or whatever it is says.

 

I have done that and am still having the same problem.

 

Happy cruising 🌊🚢🇺🇸🌞

[Danni3ll3]

Stayed logged in for the first time in weeks. Hopefully, it sticks. =)

[BeagleOne]

 

I just had to login to post. Must be a North Korea thing trying to control what I do on the internet.

 

It's Kim Jong Un's fault! ;)

[dsarah]

Either its "fixed" for everyone but me, or everyone got tired of posting with nothing being done. I still have to log in every time -- using Mac.

[Love the beach]

Either its "fixed" for everyone but me, or everyone got tired of posting with nothing being done. I still have to log in every time -- using Mac.

 

I'm still having problems. Windows 7

[mskaufman]

I'm still having problems. Windows 7

 

Same here

[clueless2]

Cruise Critic has a problem on their end that they have not acknowledged. So who knows if they are even working on it or not. . There are too many people with the problem on different browsers on both Windows and Macs for the issue to not be on their end.

 

Sent from my XT1060 using Forums mobile app

[PathfinderEss]

Same here

I have Windows 7 and I seem to have to sign in once a week or so.

 

[Host Walt]

No updates simply means there's nothing new to report. The investigation is continuing. Previous post:

We have checked a few times with our tech team and they say the issue is not on our end. That said we are using older software. How many of you who are having issues have recently upgraded ir updated your browser? If so please post which browser and version you are using.

 

We are sorry you are experiencing these issues

 

Laura

In addition, many have communicated their issues with the CC help desk. The email address is HELP@CRUISECRITIC.COM.

[Riversedge]

Walt, thanks for letting us know. Glad it is still being worked on. Hoping for success soon!

[mskaufman]

I have Windows 7 and I seem to have to sign in once a week or so.

 

 

I have one computer with Windows 7 and one with Windows 8 and I have to sign in on both.