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I am Certain Princess would act differently


kruisey
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Sorry to see this however no cruise line will wait if you are late unless you are on a ships tour and that it late returning.

 

I wonder how this turned out and how old the kids are.

 

OP the hubby also missed the ship. He got off to look for her and then they both were bumped.

 

Big question is why was she late??

 

Probably shopping.

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Several of my cruises with Princess we have waited for late passengers.

 

We have been aboard and had the ship pull back alongside to pick up two stragglers. Also had another ship delayed for over half an hour waiting for six persons to return from a private tour to the pyramids. Both were Princess ships. We always return an hour before sail away unless we are on a tour and prefer to do ship tours, the extra dollars are worth it just to know they won't leave without us!

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Every cruise I have been on there seems to be a certain amount of Entitled people, you know the ones with the Word Entitled tattooed in Gold Letters on their tail assemble, that are always late, expect the rest of us to step aside, and we should consider our selves lucky to be in their presence. :rolleyes:

 

With this in mind I do not expect the ship wait for those who need one more drink or to visit one more shop because the ship would not dare to depart with out them.

 

Bob

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On another note: A few years ago I was on a flight from Chicago to Seattle. A women was being paged for about 5 - 10 minutes as the plane was ready to close the door and back away. Her husband was on the plane. They ask him if he wanted to get off and stay with his wife as the doors was going to be closed. He declined and stayed on the plane and flew off without his wife. :eek:

 

That's a happy marriage, NOT.

 

A schedule commercial plane, train or ship have a responsibility to keep that schedule.

 

framer

 

We were flying from Pittsburgh to Orlando, on stand-by (I worked for a travel company at the time), and a man missed his flight, the last flight of the day to Orlando, because he was reading. When he went to the gate agent to complain he didn't know his plane was leaving, the gate agent said "that's because you weren't paying attention." We saw him the next morning trying to get another flight.

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We have been aboard and had the ship pull back alongside to pick up two stragglers. Also had another ship delayed for over half an hour waiting for six persons to return from a private tour to the pyramids. Both were Princess ships. We always return an hour before sail away unless we are on a tour and prefer to do ship tours, the extra dollars are worth it just to know they won't leave without us!

On Lido deck waiting for sail-away several times sailed late due to picking up stragglers .That is the reason I started this thread.

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shredie, I'm the one that made the original comment about walking, not running and being arrogant.

What you saw regarding the woman with the walker and no one stopped to help, well thats just sad.

My dad has mobility issues and can't even use a walker anymore, so I understand.

 

That's not what I was talking about, however if a person is mobility impaired and out shopping on their own, then they should mind the time the same as everyone else.

 

The comment I was making was that in my experience in Puerto Vallarta several times, it was probably 45 minutes past all on board, the crew standing waiting to release the lines and pull up the gangway, and a few stragglers, not people on tours, were just walking normally, like not even trying to hurry. People from the ship were telling them to run and they just smile and wave.

 

To me, that's seems arrogant. I would be at least attempting to move with urgency.

 

 

You say no one stopped to help the woman with a walker. Exactly what would you have done or expected these other people to do? Strap her on your back, walker and all and run like a good little boy?

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One of the kindest things I've seen on a Princess cruise involved a late ship's tour returning in Grenada. Many of us were on the Promenade Deck (and, I'm sure, balconies) watching the returning passengers as our departure had been delayed. At the very end of the line of passengers, far behind them, was an older lady using a walker. And the ShoreEx manager stayed with her the entire time. Every so often she had to stop and rest and he would stop, too, and when they were close enough to the ship, I could hear him telling her not to rush, not to worry, the ship would not be leaving without them and someone had to be the last passenger back on the ship.

 

I was so touched by his thoughtfulness that I documented it and sent it to anyone who might read it (You Made the Difference card, cruise survey, HGM for that cruise, Princess Customer Relations).

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Okay, I've avoided chiming in for 10 pages. I am usually back on the ship well before the assigned hour. In Juneau, I watched from my balcony (great past time) for late comers. These people should have been awarded the "most entitled" title.

 

The ship was on hold for at least 45 minutes. Up drives this car (local resident?) and out pops two ship passengers. The car is parked up the hill from the ship. I am not a good judge of distance, but a good walk from the car.

 

They get out of the car.

They hug and say their goodbyes.

They linger for a few more minutes.

 

All the while, ship's company are encouraging them to hurry up.

 

They saunter down to the gang way (leisurely as if they were in no hurry). Turned around to give a final wave goodbye. As soon as their feet entered the ship, the gangway was pulled, lines were let go, and cheers from everyone watching these two.

 

Did they care? Probably not. Were they worried? Probably not. Will they do it again? Probably so. I have no tolerance for people who feel that rules are for others.

 

I hope they read these boards and will "defend" their actions. Rarely do we hear "the other side" of the story.

Edited by cr8tiv1
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One of the kindest things I've seen on a Princess cruise involved a late ship's tour returning in Grenada. Many of us were on the Promenade Deck (and, I'm sure, balconies) watching the returning passengers as our departure had been delayed. At the very end of the line of passengers, far behind them, was an older lady using a walker. And the ShoreEx manager stayed with her the entire time. Every so often she had to stop and rest and he would stop, too, and when they were close enough to the ship, I could hear him telling her not to rush, not to worry, the ship would not be leaving without them and someone had to be the last passenger back on the ship.

 

I was so touched by his thoughtfulness that I documented it and sent it to anyone who might read it (You Made the Difference card, cruise survey, HGM for that cruise, Princess Customer Relations).

Great story. Kudos to Princess

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One of the kindest things I've seen on a Princess cruise involved a late ship's tour returning in Grenada. Many of us were on the Promenade Deck (and, I'm sure, balconies) watching the returning passengers as our departure had been delayed. At the very end of the line of passengers, far behind them, was an older lady using a walker. And the ShoreEx manager stayed with her the entire time. Every so often she had to stop and rest and he would stop, too, and when they were close enough to the ship, I could hear him telling her not to rush, not to worry, the ship would not be leaving without them and someone had to be the last passenger back on the ship.

 

I was so touched by his thoughtfulness that I documented it and sent it to anyone who might read it (You Made the Difference card, cruise survey, HGM for that cruise, Princess Customer Relations).

 

Good for you. Good for that Shorex manager. Sadly, from the sound of it, there would be people on this thread hanging over the side of the ship yelling "Irresponsible!", "It's your own fault!" and "Leave her here if she can't get back to the ship on time!" This forum is just chock full of the spirit of human kindness. :rolleyes:

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A few years ago, my family and I took a 2 week escorted tour of Europe, Rome to London. One of our fellow travelers was always late. Late getting on the bus first thing in the morning. Late getting back from "free time" or after a visit to one of the many sites. She seemed to have a full menu of excuses. "I can't get up this early." "I just had to find something for my nephew."

 

She was always at least 15 minutes late, usually 30 and a few times 45 minutes. Her actions cut short visits to some world class sites for everyone.

 

The tour operator spoke to her a few times about it. Her response was always an imitation of a little girl's shrug, smirk and a less than sincere apology. This may have worked for her 40 years and 150 pounds ago. Surprisingly, no-one on the bus was buying it.

 

On one of our last days, we were scheduled to visit Stonehenge and Bath. The bus waited 30 minutes past our scheduled departure and our guide said, "Let's go!" The entire bus said, "Yes!!!!!"

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No one is saying that if you are on a ship excursion you should be left behind or a person with walking difficulties should be heckled while coming back to the ship (while returning from excursion). It's the reason why many people take the more expensive ship excursion as they can't be left behind.

We are specifically talking about someone who was not on ship excursion which was late or someone who has walking difficulties. The former would garner sympathy. The latter not so much.

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A few years ago, my family and I took a 2 week escorted tour of Europe, Rome to London. One of our fellow travelers was always late. Late getting on the bus first thing in the morning. Late getting back from "free time" or after a visit to one of the many sites. She seemed to have a full menu of excuses. "I can't get up this early." "I just had to find something for my nephew."

 

She was always at least 15 minutes late, usually 30 and a few times 45 minutes. Her actions cut short visits to some world class sites for everyone.

 

The tour operator spoke to her a few times about it. Her response was always an imitation of a little girl's shrug, smirk and a less than sincere apology. This may have worked for her 40 years and 150 pounds ago. Surprisingly, no-one on the bus was buying it.

 

On one of our last days, we were scheduled to visit Stonehenge and Bath. The bus waited 30 minutes past our scheduled departure and our guide said, "Let's go!" The entire bus said, "Yes!!!!!"

 

There is no reason that an entire group should have to put up with this sort of abuse (and that is exactly what it is!) The was reducing the time that you had to enjoy your vacation, and she obviously had no intention of changing. Day 1--cut people a break and issue a warning. Day 2--the bus departs 2 minutes after the scheduled time. Want to bet she wouldn't be late on day 3, particularly if she had to make it to the next hotel stop on her own?

Edited by moki'smommy
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Okay, I've avoided chiming in for 10 pages. I am usually back on the ship well before the assigned hour. In Juneau, I watched from my balcony (great past time) for late comers. These people should have been awarded the "most entitled" title.

 

The ship was on hold for at least 45 minutes. Up drives this car (local resident?) and out pops two ship passengers. The car is parked up the hill from the ship. I am not a good judge of distance, but a good walk from the car.

 

They get out of the car.

They hug and say their goodbyes.

They linger for a few more minutes.

 

All the while, ship's company are encouraging them to hurry up.

 

They saunter down to the gang way (leisurely as if they were in no hurry). Turned around to give a final wave goodbye. As soon as their feet entered the ship, the gangway was pulled, lines were let go, and cheers from everyone watching these two.

 

Did they care? Probably not. Were they worried? Probably not. Will they do it again? Probably so. I have no tolerance for people who feel that rules are for others.

 

I hope they read these boards and will "defend" their actions. Rarely do we hear "the other side" of the story.

 

Ship should have started removing the gangway, if that didn't make them hurry, leave.

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One of the kindest things I've seen on a Princess cruise involved a late ship's tour returning in Grenada. Many of us were on the Promenade Deck (and, I'm sure, balconies) watching the returning passengers as our departure had been delayed. At the very end of the line of passengers, far behind them, was an older lady using a walker. And the ShoreEx manager stayed with her the entire time. Every so often she had to stop and rest and he would stop, too, and when they were close enough to the ship, I could hear him telling her not to rush, not to worry, the ship would not be leaving without them and someone had to be the last passenger back on the ship.

 

I was so touched by his thoughtfulness that I documented it and sent it to anyone who might read it (You Made the Difference card, cruise survey, HGM for that cruise, Princess Customer Relations).

"Like"

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We are specifically talking about someone who was not on ship excursion which was late or someone who has walking difficulties. The former would garner sympathy. The latter not so much.

 

Huh? :confused:

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The ship was on hold for at least 45 minutes. Up drives this car (local resident?) and out pops two ship passengers. The car is parked up the hill from the ship. I am not a good judge of distance, but a good walk from the car.

 

They get out of the car.

They hug and say their goodbyes.

They linger for a few more minutes.

 

All the while, ship's company are encouraging them to hurry up.

 

They saunter down to the gang way (leisurely as if they were in no hurry). Turned around to give a final wave goodbye. As soon as their feet entered the ship, the gangway was pulled, lines were let go, and cheers from everyone watching these two.

 

Did they care? Probably not. Were they worried? Probably not. Will they do it again? Probably so. I have no tolerance for people who feel that rules are for others.

 

I hope they read these boards and will "defend" their actions. Rarely do we hear "the other side" of the story.

I guess they are not on these boards. Otherwise, they would not have acted that way.

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Huh? :confused:

 

Sorry I was replying to a previous post who said that going on our unsympathetic responses that anyone who is late from a ship tour was being irresponsibly for going on a tour and should be left behind or someone who has walking difficulties should be heckled!

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With Princess was Bermuda I had never been and the tour was not mentioned as easy.There were several buses and the one I was put on aged then 78 (Osteoarthritis ) noticed we all were slightly handicapped.We had a wonderful tour guide who made an easy tour for us.When other drivers had folks going down a hill to a beach we viewed from the top.I wanted an ice cream the shop was far from the coach our tour guide ran out and got one for me.Kudos to Princess for adding this special coach on that day.We did see the whole Island tour too.:)

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With Princess was Bermuda I had never been and the tour was not mentioned as easy.There were several buses and the one I was put on aged then 78 (Osteoarthritis ) noticed we all were slightly handicapped.We had a wonderful tour guide who made an easy tour for us.When other drivers had folks going down a hill to a beach we viewed from the top.I wanted an ice cream the shop was far from the coach our tour guide ran out and got one for me.Kudos to Princess for adding this special coach on that day.We did see the whole Island tour too.:)

You were lucky to get an understanding guide.

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It's worth noting that at most ports, people with mobility issues can request assistance to the ship to help with transit (I've personally seen a port staffer in a cart stop and help someone who was obviously struggling right at the port in question).

 

People aboard ship are NOT going to be yelling at someone who is obviously having difficulty moving to the ship at speed, or in general if they do it's more of a 'you can do it'!. Thats a VERY different scenario than two folks loaded with shopping bags casually sauntering along the pier.

 

Either way, as noted, its the passengers responsibility, knowing their own capabilities, to make sure they return to the ship at a reasonable time. And if you encounter delays, to contact the port agent so they can advise the ship of the situation and take steps to assist in an on time departure. Real example in the med on RCCL. In Naples, it was quite a hike to the ship. Another group using the same company as us arrived back at port at the same time, closer to all aboard than we would have liked due to traffic (but still 20 mins prior, plenty of time to walk the dock - original plan was for an hour). Someone on that bus had a medical issue that after a long day of touring, they just could not power walk. However, their guide had already realized that and called the port agent, who obtained permission for the van to drive past the normal point and drop her right at the gangway (everyone else still had to get off at the normal point). No one was delayed.

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