Biker19 Posted June 4, 2016 #51 Share Posted June 4, 2016 It's examples like this I say to myself - is any of what anyone from RCI said in any of the calls really true? Link to comment Share on other sites More sharing options...
NECruiser83 Posted June 4, 2016 #52 Share Posted June 4, 2016 As I was reading through this thread, I stopped to tell me BF what had happened to you, and how livid (best non curse word I could think of 😆) I would be if I were in your shoes. I don't think I would have held my cool with them. What a happy ending when I got the last page of the thread!!! Enjoy your cruise Link to comment Share on other sites More sharing options...
Fouremco Posted June 4, 2016 #53 Share Posted June 4, 2016 If 60 staterooms were cancelled, they still have a long way to go! In any event, I'm glad to see at least one satisfactory resolution. Link to comment Share on other sites More sharing options...
Garavar Posted June 4, 2016 Author #54 Share Posted June 4, 2016 Thanks everyone for the kind words... Excellent news! Now, if they just through in a birthday dinner as an apology for this mess, life would be perfect! Lol, they gave us nothing extra and I asked for nothing, just happy getting everything as originally planned Link to comment Share on other sites More sharing options...
dani negreanu Posted June 4, 2016 #55 Share Posted June 4, 2016 Lol, they gave us nothing extra and I asked for nothing, just happy getting everything as originally planned Great news, Garavar! Enjoy your cruise, and a very happy b'day to your Lady :) Cruising with dear friends is the best :D Link to comment Share on other sites More sharing options...
Snit13 Posted June 4, 2016 #56 Share Posted June 4, 2016 Glad you got a satisfactory resolution. Lets all hope and pray the ship does not have any additional issues during your Celebration Sailing. Happy Birthday to the Missus. Link to comment Share on other sites More sharing options...
ctsharpie05 Posted June 4, 2016 #57 Share Posted June 4, 2016 It's examples like this I say to myself - is any of what anyone from RCI said in any of the calls really true? Exactly. I called this morning and they told me there had been no complaints and the ship was fine. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
bermudababe1966 Posted June 4, 2016 #58 Share Posted June 4, 2016 (edited) I'm on the road now headed Miami. I don't think they have my cell number. My reservation is still open. I also changed to my cell numbers. Sent from my iPhone using Forums Edited June 4, 2016 by bermudababe1966 Link to comment Share on other sites More sharing options...
Guest maddycat Posted June 4, 2016 #59 Share Posted June 4, 2016 (edited) Final Update: I got a call from a lady from the "Re-Accomdation Desk" she said that RC a few weeks back sold out the ship even though it wasnt actually sold. It included 5 unsold JSs. She said that she has assigned me one and I will get booking confirmation soon. Figures crossed. Good luck to anyone else effected That's great. Please post a review after your cruise. Enjoy! Edited June 4, 2016 by maddycat Link to comment Share on other sites More sharing options...
offnoncruiser Posted June 4, 2016 #60 Share Posted June 4, 2016 That is great news! I hope everything works out fine. But I've got to make a comment. How in the world did they not know about these extra cabins BEFORE they started contacting everyone with this bad news? Link to comment Share on other sites More sharing options...
Paul65 Posted June 4, 2016 #61 Share Posted June 4, 2016 Wow! That's a lot of drama for just a couple days before departure. Glad they were able to work something out for you, and I hope the cruise ends up being a lot of fun. Sounds like they're still having some issues with this ship, but maybe if you go in knowing that, and not having the highest expectations, it'll turn out better than you expected. If you think about it, let us know have everything went, when you get back. :cool: Link to comment Share on other sites More sharing options...
NECruiser83 Posted June 4, 2016 #62 Share Posted June 4, 2016 That is great news! I hope everything works out fine. But I've got to make a comment. How in the world did they not know about these extra cabins BEFORE they started contacting everyone with this bad news? My personal opinion is they know about these "extra" cabins, for certain circumstances, such as this. Either way, so happy the OP gets cruise as planned!! Link to comment Share on other sites More sharing options...
ads127 Posted June 4, 2016 #63 Share Posted June 4, 2016 My personal opinion is they know about these "extra" cabins, for certain circumstances, such as this. Either way, so happy the OP gets cruise as planned!! I check the biggest Cruise line this morning and they still have room available for inside,outside and balcony could still book this morning Link to comment Share on other sites More sharing options...
jagsfan Posted June 4, 2016 #64 Share Posted June 4, 2016 Your good news made my day! We're spending a week in FLL before our Oasis cruise and I would be devastated to get that call. On the other hand, they don't have my cell, so if they have bad news for me, I'll get it at Terminal 18! Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Garavar Posted June 4, 2016 Author #65 Share Posted June 4, 2016 That is great news! I hope everything works out fine. But I've got to make a comment. How in the world did they not know about these extra cabins BEFORE they started contacting everyone with this bad news? My personal opinion is they know about these "extra" cabins, for certain circumstances, such as this. Either way, so happy the OP gets cruise as planned!! Probably this, or different departments not speaking to each other. First calls were from Resolutions Department. Last call was from Re-Accomdations Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 4, 2016 #66 Share Posted June 4, 2016 Sorry to hear that you room was canceled just before your cruise. If that would have been us we would have been on the road and never would have recieved the message. Wonder what they would have done if you never got the message and showed up at the port for your cruise? I am guessing that they are contacting Florida residents first. Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 4, 2016 #67 Share Posted June 4, 2016 Not really lucky, we have a large group going that flew in from NY and Indiana. They flew in for my lady's birthday. Only our room is cancelled theirs are not. We are only ones in JS they are all in OVs and Interiors. See above 100% refund + cruise credit for refunded amount. Doesn't help us though because as stated above everyone is coming for my lady's birthday and we are the only ones not sailing. They won't cancel everyone and give full refunds + credit they are uneffected. Deck 9 Junior Suite Very complicated situation. Did you explain to them? And ask them to try someone else booked in a JS? It should work like an airplane: Request volunteers first. Link to comment Share on other sites More sharing options...
HelenaCruiser2012 Posted June 4, 2016 #68 Share Posted June 4, 2016 Enjoy your cruise Garavar! Hope your lady has a wonderful birthday celebration, and please come back afterward and let us know what a great time you all had! :) Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 4, 2016 #69 Share Posted June 4, 2016 Obviously, there is a huge difference to have your trip cancelled when you are in the process of packing your bags. However, I booked our cabins three months ago and purchased third party travel insurance for elderly travelers which is not refundable. (Had to be purchased within 2 weeks of booking to cover pre-existing conditions, important for 85 year olds.) They are not going to cover that out of pocket loss. They offered to let us switch to another itinerary with "price protection", but that other itinerary is several days shorter and visits only 2 ports, plus the fare is about half of what we paid. An offer of "price protection" in this case is not really offering us anything. RC has another identical itinerary on another ship several weeks earlier but they won't offer price protection for that itinerary and the new fare would be significantly higher than what we booked. I am an agent and I cannot continue to recommend a cruise line to my clients if I feel the cruise line will not take care of them in situations like this. Right now there are lots of unhappy people out there and you can count me among them. Good luck to those affected by these cancellations. I hope RC takes good care of you. k. As I assume you know, many travel insurance companies will let you move a policy to a different trip. Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 4, 2016 #70 Share Posted June 4, 2016 They all have offered but with full refund and free cruise they arent getting much value since they lost airfare. We didnt since we live in Fort Lauderdale... Resolutions called me again, supervisor said they will let us cancel all the cabins and give us full refunds + credit. We are exploring that option now. No refund for airfare for friends though, so that puts a wrinkle in it. Keep everyone posted if you guys/gals want. Sorry to be posting after the fact. I guess that I should have read the whole thread before hitting "reply". Celebrate at your house? ;) Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 4, 2016 #71 Share Posted June 4, 2016 Final Update: I got a call from a lady from the "Re-Accomdation Desk" she said that RC a few weeks back sold out the ship even though it wasnt actually sold. It included 5 unsold JSs. She said that she has assigned me one and I will get booking confirmation soon. Figures crossed. Good luck to anyone else effected As I said............I should have waited. :D Link to comment Share on other sites More sharing options...
Yorkvillain Posted June 4, 2016 #72 Share Posted June 4, 2016 (edited) Final Update: I got a call from a lady from the "Re-Accomdation Desk" she said that RC a few weeks back sold out the ship even though it wasnt actually sold. It included 5 unsold JSs. She said that she has assigned me one and I will get booking confirmation soon. Whew. Thank god. Edited June 4, 2016 by Yorkvillain Link to comment Share on other sites More sharing options...
Colorado Babe Posted June 4, 2016 #73 Share Posted June 4, 2016 Yay. I am so glad they were able to accommodate you. I am so disappointed in RC these last few months and days. I am so happy I didn't rebook when they cancelled my three bookings last month with no compensation. :( Link to comment Share on other sites More sharing options...
land lover Posted June 4, 2016 #74 Share Posted June 4, 2016 (edited) Thanks everyone for the kind words... Lol, they gave us nothing extra and I asked for nothing, just happy getting everything as originally planned so glad things were resolved to your satisfaction...and you don't expect anything, which I think is nice to hear. Seems people don't understand what a great relief this is for you and compensation is not what you were looking for. Now do I believe they found some cabins that were not sold......no....... but whatever they say...... Happy birthday to your lady.......and have a wonderful trip. Edited June 4, 2016 by land lover Link to comment Share on other sites More sharing options...
land lover Posted June 4, 2016 #75 Share Posted June 4, 2016 (edited) Yay. I am so glad they were able to accommodate you. I am so disappointed in RC these last few months and days. I am so happy I didn't rebook when they cancelled my three bookings last month with no compensation. :( Just curious were the bookings they cancelled ones you booked with inexpensive deposits? I have returned back to RCI and the forum after a 6 years hiatus...and noticed all these people with lists of future bookings into 2018.....I asked someone about hers, she told me she deposited them for a dollar each, I could be mistaken but I though that is what she said.....as i said just curious.... Edited June 4, 2016 by land lover Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now