GUT2407 Posted September 14, 2017 #1 Share Posted September 14, 2017 Flowing from another thread there are a few things that seem unfair. Now I try not to grumble, but a few things that bug me.. 1. Selling a cruise and then cancelling because they get a charter offer 2. Accessible cabins (probably because I'm having to look at them at the moment) two things in particular.. A. How few there are in many ships B. The price, eg you may be able to get a guarantee cabin for a lot less than you need to pay as the only accessible cabin is in a higher category. 3. Changes to itineraries, I get the need in an emergency, but not at other times. What are yours before I add any more?? Link to comment Share on other sites More sharing options...
NSWP Posted September 14, 2017 #2 Share Posted September 14, 2017 1. Booking all the shore excursions up on line, pre cruise, with no pre payment. Thus blocking other pax out. Then cancelling them once on board.:evilsmile: 2. Not complying with dress codes on the ships - hanging offence. Link to comment Share on other sites More sharing options...
GUT2407 Posted September 14, 2017 Author #3 Share Posted September 14, 2017 1. Booking all the shore excursions up on line, pre cruise, with no pre payment. Thus blocking other pax out. Then cancelling them once on board.:evilsmile: I guess that's why some lines are heading towards pay when you book. Link to comment Share on other sites More sharing options...
Rare MMDown Under Posted September 14, 2017 #4 Share Posted September 14, 2017 Cruise Lines/TAs not telling passengers the truth that cabins are not all sold, but have been allocated to certain TAs to sell. And that TAs can return unsold cabins by a certain date prior to the cruise. Link to comment Share on other sites More sharing options...
Esilef Posted September 14, 2017 #5 Share Posted September 14, 2017 People whom are rude to staff on cruise ships or rude people in general. Please and thank you are not to hard to say. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
vada_9 Posted September 14, 2017 #6 Share Posted September 14, 2017 The "Sale" that is not really a sale as prices have basically remained the same - just the parameters have changed. If you had not been checking you would not realize this and think you were getting a bargain. Link to comment Share on other sites More sharing options...
Gloworm2 Posted September 14, 2017 #7 Share Posted September 14, 2017 People who think that the slightest adjustment to any part of their cruise demands a refund or credit of some sort There not being a non-pork, non-beef option for breakfast. Yes I love turkey bacon and turkey sausage! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Stuartm Posted September 14, 2017 #8 Share Posted September 14, 2017 The so called 'Enrichment' programs that are merely sales promotions. Link to comment Share on other sites More sharing options...
Rare MMDown Under Posted September 14, 2017 #9 Share Posted September 14, 2017 P&O Australia advertising "new ships" when they are not new, but old ships, transferred from another cruise line, which have passed their use by date, because of lack of maintenance. Link to comment Share on other sites More sharing options...
NSWP Posted September 14, 2017 #10 Share Posted September 14, 2017 I guess that's why some lines are heading towards pay when you book. Most Lines, Mr Gut:cool: Link to comment Share on other sites More sharing options...
NSWP Posted September 14, 2017 #11 Share Posted September 14, 2017 The "Sale" that is not really a sale as prices have basically remained the same - just the parameters have changed. If you had not been checking you would not realize this and think you were getting a bargain. I'll agree with that one, e.g. Princess 'Landmark Sale on this week'. Prices same as they were a month or two ago in my case - Sapphire Princess next year.:evilsmile: Link to comment Share on other sites More sharing options...
The_Big_M Posted September 15, 2017 #12 Share Posted September 15, 2017 The so called 'Enrichment' programs that are merely sales promotions. Argh, true that! Link to comment Share on other sites More sharing options...
Rare ozdevil Posted September 15, 2017 #13 Share Posted September 15, 2017 P&O Australia advertising "new ships" when they are not new, but old ships, transferred from another cruise line, which have passed their use by date, because of lack of maintenance. they may not be new to you or everyone else on this board, but they are new to the of P&O Australia...As they have never sailed under the Banner of P&O but having said that it is only a second hand vessal Link to comment Share on other sites More sharing options...
wagtail_syd Posted September 15, 2017 #14 Share Posted September 15, 2017 Bad cruise websites. RCI is a shocker, my son's high school assignment website is more user friendly. Link to comment Share on other sites More sharing options...
croozin4life Posted September 15, 2017 #15 Share Posted September 15, 2017 People who put their towels and their stuff on pool chairs to hold them while they go for lunch, go to the spa, etc. Sent from my SM-G935W8 using Forums mobile app Link to comment Share on other sites More sharing options...
Rare MMDown Under Posted September 15, 2017 #16 Share Posted September 15, 2017 People who put their towels and their stuff on pool chairs to hold them while they go for lunch, go to the spa, etc. Sent from my SM-G935W8 using Forums mobile app Oh Yes! Pity more cruise line staff don't remove them after a reasonable period. Link to comment Share on other sites More sharing options...
lilly4350 Posted September 15, 2017 #17 Share Posted September 15, 2017 Flowing from another thread there are a few things that seem unfair. Now I try not to grumble, but a few things that bug me.. 1. Selling a cruise and then cancelling because they get a charter offer Tell me about it. We booked a B2B2B on Mariner of the Seas. Only to have RCL decide to change the place where they would do dry-dock. So they have dumped us all in Barcelona to find our own way home. OK so they have offered a reasonable compensation but we have been told we may not see that for approx. 8 weeks. Meantime we had to find flights/cruise from Barcelona to USA. So accommodation in Barcelona, another cruise booked with different cruise company, flights from NY to Miami (where Mariner was going), change our already booked Qantas flights from Miami to Brisbane, change our hotel booking in Miami (they keep saying they have changed it but it has not happened yet!). Plus the time and phone calls and stress that we have gone through making all these changes. Not happy, Jan. Link to comment Share on other sites More sharing options...
Rare MMDown Under Posted September 15, 2017 #18 Share Posted September 15, 2017 [/color]Tell me about it. We booked a B2B2B on Mariner of the Seas. Only to have RCL decide to change the place where they would do dry-dock. So they have dumped us all in Barcelona to find our own way home. OK so they have offered a reasonable compensation but we have been told we may not see that for approx. 8 weeks. Meantime we had to find flights/cruise from Barcelona to USA. So accommodation in Barcelona, another cruise booked with different cruise company, flights from NY to Miami (where Mariner was going), change our already booked Qantas flights from Miami to Brisbane, change our hotel booking in Miami (they keep saying they have changed it but it has not happened yet!). Plus the time and phone calls and stress that we have gone through making all these changes. Not happy, Jan. That is the worst thing by far! I am so sorry that you have been caused so much inconvenience. In cases such as yours, I think the Cruise Line should bring in a team to handle all the booking changes necessary. Did you get much notice? Link to comment Share on other sites More sharing options...
lilly4350 Posted September 15, 2017 #19 Share Posted September 15, 2017 That is the worst thing by far! I am so sorry that you have been caused so much inconvenience. In cases such as yours, I think the Cruise Line should bring in a team to handle all the booking changes necessary. Did you get much notice? Yes it's not till April next year. We had a good TA, thank goodness. She was particularly annoyed when I rung her and told her I had learned about the cancellation on Cruise Critic about a week before. Sent from my SM-G900I using Tapatalk Link to comment Share on other sites More sharing options...
Rare MMDown Under Posted September 15, 2017 #20 Share Posted September 15, 2017 Yes it's not till April next year. We had a good TA, thank goodness. She was particularly annoyed when I rung her and told her I had learned about the cancellation on Cruise Critic about a week before. Sent from my SM-G900I using Tapatalk Good that it is not until April next year. When we booked a great last minute special TA on MSC from Keil, Germany, in 2010, we learnt that it had originally been scheduled to cruise on a TA from Genoa, Italy. Many Aussies, who had booked the TA from Genoa, had to change their travel plans from Australia. Link to comment Share on other sites More sharing options...
lilly4350 Posted September 15, 2017 #21 Share Posted September 15, 2017 Good that it is not until April next year. When we booked a great last minute special TA on MSC from Keil, Germany, in 2010, we learnt that it had originally been scheduled to cruise on a TA from Genoa, Italy. Many Aussies, who had booked the TA from Genoa, had to change their travel plans from Australia.I know it happens all the time but it's a first for us Sent from my SM-G900I using Tapatalk Link to comment Share on other sites More sharing options...
Russell21 Posted September 15, 2017 #22 Share Posted September 15, 2017 they may not be new to you or everyone else on this board, but they are new to the of P&O Australia...As they have never sailed under the Banner of P&O but having said that it is only a second hand vessal Some of them are old P&O ships, Pacific Explorer aka Dawn Princess for example along with all the Sun class ships that Princess is using were originally Flotta Lauro ships acquired by P&O when they bought FL, and they sailed under P&O for some time. Link to comment Share on other sites More sharing options...
Rare MMDown Under Posted September 15, 2017 #23 Share Posted September 15, 2017 I know it happens all the time but it's a first for usSent from my SM-G900I using Tapatalk Despite whether it has happened before, it is still an unpleasant experience for you. After my experience with such a dramatic change of route for the TA, I no longer book ahead, because, like most Aussies, I book long haul flights and land travel around the cruise. Link to comment Share on other sites More sharing options...
Docker123 Posted September 15, 2017 #24 Share Posted September 15, 2017 I hate the websites, TA or company, where you cannot just get a price. TAs are understandable, to a point. Obviously they want your business and to capture your interests to " better serve your needs". I have been looking at Oceania, and have to request a quote. Why? Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted September 15, 2017 #25 Share Posted September 15, 2017 [/color]Tell me about it. We booked a B2B2B on Mariner of the Seas. Only to have RCL decide to change the place where they would do dry-dock. So they have dumped us all in Barcelona to find our own way home. OK so they have offered a reasonable compensation but we have been told we may not see that for approx. 8 weeks. Meantime we had to find flights/cruise from Barcelona to USA. So accommodation in Barcelona, another cruise booked with different cruise company, flights from NY to Miami (where Mariner was going), change our already booked Qantas flights from Miami to Brisbane, change our hotel booking in Miami (they keep saying they have changed it but it has not happened yet!). Plus the time and phone calls and stress that we have gone through making all these changes. Not happy, Jan. I have a few friends on that cruise and all but one of them are very disappointed. The one that isn't is very happy to stay in Barcelona and have the other two cruises heavily discounted. Link to comment Share on other sites More sharing options...
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