dunedinmaiden Posted July 10, 2018 #1 Share Posted July 10, 2018 My husband uses a CPAP machine at night to assist his breathing. I was surprised to hear that Carnival does not provide distilled water, which is required for proper functioning of the machine. Nor do they provide an extension cord to ensure bedside placement. Our travel agent was advised that we'd have to bring our own distilled water or pay them $3 per gallon. In addition, we were advised to bring a "new" extension cord with us. I'll do whatever's necessary to ensure my husband's good health, but I was surprised to hear this when Royal Caribbean supplies both the water and extension cord without issue. Just a bit disappointed and surprised by Carnival's policy. Link to comment Share on other sites More sharing options...
Rare 1025cruise Posted July 10, 2018 #2 Share Posted July 10, 2018 Carnival will provide a cord if necessary, but it might be best to bring your own. I agree, other lines I've sailed will provide water for no charge, but Carnival feels the need to charge for it. Still worth not lugging it though. Link to comment Share on other sites More sharing options...
Lottacruises Posted July 10, 2018 #3 Share Posted July 10, 2018 I'm surprised too. Have a great time. Link to comment Share on other sites More sharing options...
klfrodo Posted July 10, 2018 #4 Share Posted July 10, 2018 Interesting My TA ensures there is distilled water in our cabin, an extension cord, and a small fridge for the insulin. Link to comment Share on other sites More sharing options...
Lottacruises Posted July 10, 2018 #5 Share Posted July 10, 2018 InterestingMy TA ensures there is distilled water in our cabin, an extension cord, and a small fridge for the insulin. The room steward will do the same. Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted July 10, 2018 #6 Share Posted July 10, 2018 We advise everyone to bring their own cord (and duct tape) just much easier - there is no issue and Carnival will def provide one free of charge. In regards to water not sure what to tell you. If it is a big deal, then you can go back to Royal. I can name 5 things you can get for free on Carnival that Royal charges for, just some minor differences. Sent from my iPhone using Forums 1 Link to comment Share on other sites More sharing options...
Lottacruises Posted July 10, 2018 #7 Share Posted July 10, 2018 And the fact of the matter is you can bring a one gallon sealed container of distilled water for your CPAP, but the op has their mind made up already..... Link to comment Share on other sites More sharing options...
dunedinmaiden Posted July 10, 2018 Author #8 Share Posted July 10, 2018 InterestingMy TA ensures there is distilled water in our cabin, an extension cord, and a small fridge for the insulin. Thanks for your response. My agent called them today and she even called back a second time because she didn't believe what the first customer service person told her. The second customer service person reiterated exactly what I had posted. They did say you could ask the room steward for a cord but there was no guarantee one would be available. Link to comment Share on other sites More sharing options...
Lottacruises Posted July 10, 2018 #9 Share Posted July 10, 2018 Thanks for your response. My agent called them today and she even called back a second time because she didn't believe what the first customer service person told her. The second customer service person reiterated exactly what I had posted. They did say you could ask the room steward for a cord but there was no guarantee one would be available. We take a couple from the dollar store. Link to comment Share on other sites More sharing options...
dunedinmaiden Posted July 10, 2018 Author #10 Share Posted July 10, 2018 InterestingMy TA ensures there is distilled water in our cabin, an extension cord, and a small fridge for the insulin. We advise everyone to bring their own cord (and duct tape) just much easier - there is no issue and Carnival will def provide one free of charge. In regards to water not sure what to tell you. If it is a big deal, then you can go back to Royal. I can name 5 things you can get for free on Carnival that Royal charges for, just some minor differences. Sent from my iPhone using Forums I'm sorry you feel the need to attack me. All I did was state the facts here and my surprise regarding a medically-necessary device. Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted July 10, 2018 #11 Share Posted July 10, 2018 I'm sorry you feel the need to attack me. All I did was state the facts here and my surprise regarding a medically-necessary device. I attack no one. I made two points. They are not telling you not to bring a cpap. We also advise to bring a 4 plug extension. Having a reasonable size cord makes it easier for you and duct taping it to the floor ensures safety. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
beachbum6264 Posted July 10, 2018 #12 Share Posted July 10, 2018 We always keep an extension cord in our CPAP bags, both DH and I use one. No cruise line has ever checked the cords. $3 is no big deal, I'll gladly pay that to not have to carry a gallon of water onto the ship. 1 Link to comment Share on other sites More sharing options...
Chief93 Posted July 10, 2018 #13 Share Posted July 10, 2018 I understand your concern. I will die without mine, literally. I have cruised several times with my CPAP. In my experience, the cord supplied with my machine (Airsense 10) was long enough to plug into the outlet above the desk with my machine on the nightstand. It does lay across the floor, but doesnt really get in the way. I have chosen to simply use mine with the humidifier turned off, hence no need for water. Link to comment Share on other sites More sharing options...
ypcat Posted July 10, 2018 #14 Share Posted July 10, 2018 I just use mine without the humidifier. But I only use it at home in the dead of winter. 1 Link to comment Share on other sites More sharing options...
chengkp75 Posted July 10, 2018 #15 Share Posted July 10, 2018 For short periods of time, like a 7 day cruise, using the ship's tap water would not harm the CPAP. If you take tap water from your cabin sink, and let it stand in a pitcher for a couple of hours (or the CPAP reservoir), open, the chlorine in the water will dissipate normally. There will be a small amount of calcium carbonate (the active ingredient in Tums, the antacid) in the water, and this might produce a small amount of scale in the reservoir, but after the cruise follow the cleaning instructions to use vinegar to remove the scale. Link to comment Share on other sites More sharing options...
klfrodo Posted July 10, 2018 #16 Share Posted July 10, 2018 Did your TA contact Special Needs department to request this service? Link to comment Share on other sites More sharing options...
Elaine5715 Posted July 10, 2018 #17 Share Posted July 10, 2018 I'm sorry you feel the need to attack me. All I did was state the facts here and my surprise regarding a medically-necessary device. You didn't state any facts. You posted hearsay. But why would you expect any travel company to provide you with medical equipment? 2 Link to comment Share on other sites More sharing options...
hockeyluver Posted July 10, 2018 #18 Share Posted July 10, 2018 Dont count on guest services to have an extension cord. Hubby forgot his once and when he went to ask they said they had no more available. Luckily our first stop was the next day and he was able to get one at a store. He uses the ships water from the tap for his machine, it has been filtered and desalinized enough that it is fine for the cpap. 1 Link to comment Share on other sites More sharing options...
spleenstomper Posted July 10, 2018 #19 Share Posted July 10, 2018 The only purpose of distilled water is to prevent scale build up in the humidifier chamber, which I don’t bring on a cruise anyway since the environment has humidity. Distilled water is not needed for proper functioning. It’s because most people are too lazy to clean the chamber every night. 1 Link to comment Share on other sites More sharing options...
spleenstomper Posted July 10, 2018 #20 Share Posted July 10, 2018 You didn't state any facts. You posted hearsay. But why would you expect any travel company to provide you with medical equipment? I am also confused about this. It is my responsibility to bring everything I need for my medical device onboard. This includes the extension cord I bring everywhere with it. And again, Op is wrong about needing distilled water for proper functioning. 1 Link to comment Share on other sites More sharing options...
jordanaire Posted July 10, 2018 #21 Share Posted July 10, 2018 When did Carnival quit offering distilled water? I have always been able to get it for $3 per gallon, including during our Sunshine cruise in April. I just called Guest Services and it was delivered to our cabin within an hour. Sent from my LG-LS993 using Forums mobile app Link to comment Share on other sites More sharing options...
jordanaire Posted July 10, 2018 #22 Share Posted July 10, 2018 Also, I pack a 12-ft extension cord in my CPAP bag. Never had any issues getting it onto the ship. Sent from my LG-LS993 using Forums mobile app Link to comment Share on other sites More sharing options...
Pyrate13 Posted July 10, 2018 #23 Share Posted July 10, 2018 I use a CPAP and have on all our cruises. I bring my own extension cord, common household type, (it's always in my CPAP carry case) and no, you don't need distilled water while on the cruise, the tap water works just fine and does not hurt the machine. Link to comment Share on other sites More sharing options...
TrinaLC Posted July 10, 2018 #24 Share Posted July 10, 2018 I'm sorry you feel the need to attack me. All I did was state the facts here and my surprise regarding a medically-necessary device. I do believe that it is largely up to each of us to look after ourselves. That means bringing an extension cord (why would you depend on a third party? What if there were a disproportionate number of users on your sailing?) and paying a nominal charge for water if assessed. Does your local grocery store or wherever you obtain it give it to you for free? And as others have noted, each line does a few things differently. They basically balance out. If you don’t feel that way, stick with RCCL. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
wms99 Posted July 10, 2018 #25 Share Posted July 10, 2018 I bring cords and multi outlets. Plural. Cords. having and not needing is better than needing and not having. Also, a short cruise on tap water won't hurt a CPAP. I do it when traveling. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now