Rare FionaMG Posted September 22, 2018 #26 Share Posted September 22, 2018 Maybe location-related? I don't know if 6 was already available here in Portugal 3 years ago. Technology tends to be a bit behind here. Or maybe because both my devices have been discontinued? I'm not tech-savvy enough to know if either of those could be relevant. Yes. Not sure why a 3 yr old device can't support something past Kit Kat (Android v 4.4) when Marshmallow (V 6) was already out 3 years ago. Sent from my SM-T320 using Tapatalk Link to comment Share on other sites More sharing options...
Shak Posted September 22, 2018 #27 Share Posted September 22, 2018 Sorry, that was not clear since you quoted Bob’s response concerning the IQ app. Since you didn’t mention which app, thought you meant the IQ app. Actually I thought he was referring to the new app. I was assuming RCI when they came out with this new app they were getting rid of I Q version since it does near the same thing. I am on the Adventure in 3 weeks so I am not sure how it will work onboard. On the app now I can see some of the daily activities by the day, it also say I will be able to track my expenses once onboard. Shak Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Biker19 Posted September 23, 2018 #28 Share Posted September 23, 2018 . I was assuming RCI when they came out with this new app they were getting rid of I Q version since it does near the same thing. url] Even after a year, the new RCI app had less functionality than the discontinued Royal IQ app. Yes, RCI will eventually get rid of Royal IQ but not until the rest of the fleet has the new app and it works better than the old app. Link to comment Share on other sites More sharing options...
Grommet Posted September 27, 2018 #29 Share Posted September 27, 2018 Both apps are meant to be an electronic version of the on board Compass, a way to make/modify/delete reservations and a few other functions (like view your account, or texting others on board). The Royal IQ app can only be used on board when connected to the ship's WiFi (and is limited to 4 ships). The RCI app, which you'll use on Allure, lists sailings about 3 months out, so you can start interacting with it then (and of course once board as well). You can check in for your sailing and can also use it at check in as your electronic SetSail pass (bring a printed version as back up). This app is being updated fairly often now, so be prepared for changes. I'm cruising on the Allure in less than 2 months and I noticed that the app is showing a very limited schedule of activities and some of the port times are even wrong! How often do those get updated before I will see more accurate information? Link to comment Share on other sites More sharing options...
Biker19 Posted September 27, 2018 #30 Share Posted September 27, 2018 How often do those get updated before I will see more accurate information? I have not seen detailed reporting on this, but I have to assume some updating does happen. Link to comment Share on other sites More sharing options...
KimA75 Posted September 27, 2018 #31 Share Posted September 27, 2018 Actually I thought he was referring to the new app. I was assuming RCI when they came out with this new app they were getting rid of I Q version since it does near the same thing. I am on the Adventure in 3 weeks so I am not sure how it will work onboard. On the app now I can see some of the daily activities by the day, it also say I will be able to track my expenses once onboard. Shak Sent from my iPhone using Forums Did you get any of the internet packages on Adventure? I will be on in November and I would like to use the app, but I am not buying one of the packages. If you don't need the internet package, do you still put your phone in airplane mode, or how exactly does it work? Link to comment Share on other sites More sharing options...
bouhunter Posted September 27, 2018 #32 Share Posted September 27, 2018 This thread makes me so happy we put our phones in airplane mode and only use them only for pictures. Except for the free Diamond 24 hour access. :p 1 Link to comment Share on other sites More sharing options...
linedancer Posted September 27, 2018 #33 Share Posted September 27, 2018 My app was working fine until about 3 days ago. I clicked on it and up comes "Terms of Service". "Please read and agree to our updated terms and service" Ok so I read (most of it) then scroll down to bottom. Hit "Accept". and get "sorry we hit a snag" "We're unable to complete your request, so please try again later. I have tried for three days. Anyone else having this problem?? Thanks for any help you guys can give me. Cruise is next month. Irene Link to comment Share on other sites More sharing options...
Clarea Posted September 27, 2018 #34 Share Posted September 27, 2018 My app was working fine until about 3 days ago. I clicked on it and up comes "Terms of Service". "Please read and agree to our updated terms and service" Ok so I read (most of it) then scroll down to bottom. Hit "Accept". and get "sorry we hit a snag" "We're unable to complete your request, so please try again later. I have tried for three days. Anyone else having this problem?? Thanks for any help you guys can give me. Cruise is next month. Irene Try uninstalling and re-installing. Link to comment Share on other sites More sharing options...
CarpeCerevisi Posted September 27, 2018 #35 Share Posted September 27, 2018 Unfortunately, the Royal App doesn’t quite work on an iPad. The display is screwed up so that certain functionality does not work correctly. The most annoying is the deck plans which once opened cannot be closed other than by killing the app all because the “x” icon does not display. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
laurasue Posted September 28, 2018 #36 Share Posted September 28, 2018 I'm cruising on the Allure in less than 2 months and I noticed that the app is showing a very limited schedule of activities and some of the port times are even wrong! How often do those get updated before I will see more accurate information? I’m sailing on Allure in a week. The compass started out VERY limited but it’s started to fill in over the last few weeks. Most days said “More Cruise Details Coming Soon” and now only one day does. It now shows specific movies and excursions too, for example. Keep an eye out as your sail date draws near! Link to comment Share on other sites More sharing options...
Lazirus65 Posted September 29, 2018 #37 Share Posted September 29, 2018 Unfortunately, the Royal App doesn’t quite work on an iPad. The display is screwed up so that certain functionality does not work correctly. The most annoying is the deck plans which once opened cannot be closed other than by killing the app all because the “x” icon does not display. Sent from my iPad using Forums Hi it works fine from my iPad have you updated to iOS 12.0 Link to comment Share on other sites More sharing options...
Shak Posted September 29, 2018 #38 Share Posted September 29, 2018 On the update I did yesterday for the Royal Caribbean app it says in the update "We're now actively testing our new guest-to-guest chat feature on Allure of the Seas, with this addition coming to more ships soon. Our new feature allows guests to connect with other staterooms, and freely chat with friends and family onboard." Shak Link to comment Share on other sites More sharing options...
pcur Posted September 29, 2018 #39 Share Posted September 29, 2018 (After reading this thread)....the reason I need this glitchy app instead of carrying a single piece of paper is??????????? Link to comment Share on other sites More sharing options...
Clarea Posted September 29, 2018 #40 Share Posted September 29, 2018 On the update I did yesterday for the Royal Caribbean app it says in the update "We're now actively testing our new guest-to-guest chat feature on Allure of the Seas, with this addition coming to more ships soon. Our new feature allows guests to connect with other staterooms, and freely chat with friends and family onboard." Shak Curious if the chat thing is a real store and forward messaging function, or does it only work in real time. In other words, if the other phone is off when the message (or chat request) is sent, will the phone get a message/chat notification when it comes back on. Link to comment Share on other sites More sharing options...
Biker19 Posted September 29, 2018 #41 Share Posted September 29, 2018 (After reading this thread)....the reason I need this glitchy app instead of carrying a single piece of paper is? You want to make it easier to give RCI money. Link to comment Share on other sites More sharing options...
Shak Posted September 29, 2018 #42 Share Posted September 29, 2018 Curious if the chat thing is a real store and forward messaging function, or does it only work in real time. In other words, if the other phone is off when the message (or chat request) is sent, will the phone get a message/chat notification when it comes back on. I would think so but maybe someone from the Allure will chime in on how it actually works. Shak Link to comment Share on other sites More sharing options...
cruisefan0110 Posted September 29, 2018 #43 Share Posted September 29, 2018 I'm sorry, but this got a bit confusing. We will be on IOS in January. I have read that with the recent refurb, one of these apps is available. But can someone clarify which one to download? Thank you. Link to comment Share on other sites More sharing options...
Clarea Posted September 29, 2018 #44 Share Posted September 29, 2018 I'm sorry, but this got a bit confusing. We will be on IOS in January. I have read that with the recent refurb, one of these apps is available. But can someone clarify which one to download? Thank you. The only choice for Indy would be the newer Royal Caribbean International App. Link to comment Share on other sites More sharing options...
Biker19 Posted September 30, 2018 #45 Share Posted September 30, 2018 I have read that with the recent refurb, one of these apps is available. App availability has no correlation with ship refurb/dry dock. Link to comment Share on other sites More sharing options...
Grommet Posted October 8, 2018 #46 Share Posted October 8, 2018 I’m sailing on Allure in a week. The compass started out VERY limited but it’s started to fill in over the last few weeks. Most days said “More Cruise Details Coming Soon” and now only one day does. It now shows specific movies and excursions too, for example. Keep an eye out as your sail date draws near! Thank you!! That's good to know! Link to comment Share on other sites More sharing options...
MsYukon Posted October 8, 2018 #47 Share Posted October 8, 2018 Does the Royal app work for all ships? The message I get is poorly worded. I am on Jewel for the Panam Canal Cruise in Feb and the app says “ your reservations on ships not yet available in this app”. So does this mean the ship is not yet available or that my reservation is not yet available? Link to comment Share on other sites More sharing options...
Rare FionaMG Posted October 8, 2018 #48 Share Posted October 8, 2018 It means the app doesn't work on jewel yet. Does the Royal app work for all ships? The message I get is poorly worded. I am on Jewel for the Panam Canal Cruise in Feb and the app says “ your reservations on ships not yet available in this app”. So does this mean the ship is not yet available or that my reservation is not yet available? Sent from my SM-T320 using Tapatalk Link to comment Share on other sites More sharing options...
Clarea Posted October 8, 2018 #49 Share Posted October 8, 2018 Does the Royal app work for all ships? The message I get is poorly worded. I am on Jewel for the Panam Canal Cruise in Feb and the app says “ your reservations on ships not yet available in this app”. So does this mean the ship is not yet available or that my reservation is not yet available? No, only selected ships: https://itunes.apple.com/us/app/royal-caribbean-international/id1260728016 Link to comment Share on other sites More sharing options...
meltnatty Posted October 8, 2018 #50 Share Posted October 8, 2018 I would think so but maybe someone from the Allure will chime in on how it actually works. Shak I just finished reading a review from Allure ending September 30th and he said the app chat function did work! Link to comment Share on other sites More sharing options...
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