BCCRUSINGCOUPLE Posted February 28, 2019 #1 Share Posted February 28, 2019 Hello Everyone I have always booked through princess web site is there any benifts with booking with the rep over the phone at princess Link to comment Share on other sites More sharing options...
Rare geoherb Posted February 28, 2019 #2 Share Posted February 28, 2019 There shouldn't be, but I've just booked through the website to hold a cabin/price until I could transfer to a travel agent. Link to comment Share on other sites More sharing options...
jlp20 Posted February 28, 2019 #3 Share Posted February 28, 2019 1 hour ago, BCCRUSINGCOUPLE said: Hello Everyone I have always booked through princess web site is there any benifts with booking with the rep over the phone at princess Going through a T/A you "may" get some unadvertised freebies. Link to comment Share on other sites More sharing options...
Grburkart Posted February 28, 2019 #4 Share Posted February 28, 2019 I booked my first cruise with the Princess website. I talked with the rep later to ask questions. On my second booking, I called direct and I found that it was a better experience just due to the fact there’s human contact which makes it more real, and I had questions answered on the spot. Personally, I avoid travel agents because I just don’t trust them. Plus I don’t have access to a “big box” store and if I’m going to do it online anyway, I’ll go straight to the source. Glenn 1 Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted February 28, 2019 Author #5 Share Posted February 28, 2019 I booked my first cruise with the Princess website. I talked with the rep later to ask questions. On my second booking, I called direct and I found that it was a better experience just due to the fact there’s human contact which makes it more real, and I had questions answered on the spot. Personally, I avoid travel agents because I just don’t trust them. Plus I don’t have access to a “big box” store and if I’m going to do it online anyway, I’ll go straight to the source. GlennThank you so much for the info. Booking online is super easy just was not sure if booking on on the phone with princess would be any better. Sent from my iPhone using Tapatalk 1 Link to comment Share on other sites More sharing options...
shanecindy21403 Posted February 28, 2019 #6 Share Posted February 28, 2019 There are some specials that don't show up online at the Princess site. Especially any casino discounts. I always book it first so I get what I want then call in to find out if there are any other offers available that may be combinable. I've usually gotten something better when I call in. 1 Link to comment Share on other sites More sharing options...
Colo Cruiser Posted February 28, 2019 #7 Share Posted February 28, 2019 I use a good TA and save 8% to 12% over Princess fares. Link to comment Share on other sites More sharing options...
riffatsea Posted February 28, 2019 #8 Share Posted February 28, 2019 (edited) I booked 3 for free on the web site and couldn't find a TA that could beat the price and the perks. There is no savings involved when booking over the phone with a Princess rep. Edited February 28, 2019 by riffatsea Link to comment Share on other sites More sharing options...
voljeep Posted February 28, 2019 #9 Share Posted February 28, 2019 this is not about booking direct with Princess vrs a TA - as so many posters always bring up how great their TA is.. this is about booking direct on the website of booking direct with a PRINCESS rep. the only downside to booking with a Princess rep that I can see is the 10 or so minutes of actually 'talking' to a person 'after' you have already been to the website and did your homework on cabin selection, promo, etc a 'possible' perk may, as some have stated, is a non-advertised perk/rate that the Princess rep can access Be nice and polite - like I always am ... 2 Link to comment Share on other sites More sharing options...
Bignickpsu Posted February 28, 2019 #10 Share Posted February 28, 2019 I just booked a cruise for this summer and the Princess rep was able to offer me free gratuities and a bottle of wine in addition to the advertised promo. This was not offered to me when I tried to book it through the website. 1 1 Link to comment Share on other sites More sharing options...
Dee_Jay Posted February 28, 2019 #11 Share Posted February 28, 2019 On our upcoming Alaska cruise, the Princess rep on the phone gave us an extra $30 each of OBC. Not a huge amount, but better than nothing. Also, when I've tried to book on the website, I can't find a way to enter my husband's Captains Circle information, so I end up having to call anyway. Link to comment Share on other sites More sharing options...
Lv-to-sail2 Posted February 28, 2019 #12 Share Posted February 28, 2019 17 hours ago, BCCRUSINGCOUPLE said: Hello Everyone I have always booked through princess web site is there any benifts with booking with the rep over the phone at princess Yes there can be. I use the PVP assigned to me and Often gotten some much better deals that didn't show up on the website. I just booked a cruise 2 days ago under a CAS deal that didn't show up on website. Here's how the pricing went. This pricing was all for the same room that I picked. Regular princess on sale pricing with current promo $5,100 + $600 OBC + 1 special meal. CAS offer that I had was $3,600 + $600 OBC + 1 special meal + $150 casino cash . These were the deals that showed up online for me. I called the PVP to book under the CAS and she told me 'wait a min while I check to see if you have anything else.' After a couple of min she came back and told me she found another even better unadvertised CAS deal for me. $2,800 + $600 OBC +1 special meal + $150 casino cash. (yes deposit is refundable) That's $800 I just saved. This is not a last min. cruise but one for next year. There have also been times when my PVP calls me with some really great unadvertised deals that you may only get by them calling you. Link to comment Share on other sites More sharing options...
greenie082756 Posted February 28, 2019 #13 Share Posted February 28, 2019 Due to my not being able to book online myself due to technicalities, the 2 experiences I have had on the phone with Princess representative has been good. I also was able to ask them to find out why my email now is considered not valid since it is the same email I have used for the last 5 years and what is logged in with Princess. The rep said she would report it to the captains circle to be looked at. I just logged in and they must of fixed it. 🙂 Link to comment Share on other sites More sharing options...
Cruise-Crazzy Posted February 28, 2019 #14 Share Posted February 28, 2019 Once when booking a cruise, on Princess website, I could not find a Cabin available on the Carib deck. It was almost a year before the cruise and I could not understand why none were available. Called Princess and the Rep said plenty available. He had no explanation why they were not showing. Never hurts to call. Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted February 28, 2019 Author #15 Share Posted February 28, 2019 Wow Great info. I will have to test this out funny thing my princess rep just left me a message because he saw my holds on line I will have to call and see what he can do for me. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Lv-to-sail2 Posted February 28, 2019 #16 Share Posted February 28, 2019 7 minutes ago, BCCRUSINGCOUPLE said: Wow Great info. I will have to test this out funny thing my princess rep just left me a message because he saw my holds on line I will have to call and see what he can do for me. Sent from my iPhone using Tapatalk Be sure and let us know if you got anything better by talking to the rep. Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted February 28, 2019 Author #17 Share Posted February 28, 2019 Be sure and let us know if you got anything better by talking to the rep. For sure I have never used them it’s to late today but will let everyone know what I get. Maybe being elite they will give me something extra anything isn’t bonus. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted March 2, 2019 Author #18 Share Posted March 2, 2019 Well I tested the theory. Today I called princess worked with a rep and got nothing extra then booking on line. I asked for any obc or discounts and got nothing. I am looking at booking one more cruise in the future next week so will try again Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
AF-1 Posted March 2, 2019 #19 Share Posted March 2, 2019 sometimes if you book without and discounts; you can try later and sometimes they will be able to apply discounts; or you may have to canx current cruise and rebook same cruise with discounts. I feel if you are pro active it helps Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 2, 2019 #20 Share Posted March 2, 2019 On 2/27/2019 at 10:02 PM, jlp20 said: Going through a T/A you "may" get some unadvertised freebies. Going through a good TA save 8% to 12% over Princess fares. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 2, 2019 #21 Share Posted March 2, 2019 6 hours ago, BCCRUSINGCOUPLE said: Well I tested the theory. Today I called princess worked with a rep and got nothing extra then booking on line. I asked for any obc or discounts and got nothing. I am looking at booking one more cruise in the future next week so will try again Sent from my iPhone using Tapatalk I agree. There is nothing special about using a PVP. Thanks for verifying that. Link to comment Share on other sites More sharing options...
BCCRUSINGCOUPLE Posted March 4, 2019 Author #22 Share Posted March 4, 2019 I agree. There is nothing special about using a PVP. Thanks for verifying that.You know I thought I would get something the guy has called me so many times even 25 bucks something but nothing. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
LB_NJ Posted March 4, 2019 #23 Share Posted March 4, 2019 If the cruise is run of the mill the website is probably fine. However, I find talking to a rep sometimes provides useful information even if I do not get any other benefits. Plus the website does not always have everything listed such as upgrade preferences (although I don't ever expect this to happen). Link to comment Share on other sites More sharing options...
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