Melissaghoti Posted March 26, 2023 #1101 Share Posted March 26, 2023 8 hours ago, lisiamc said: Just an FYI, in case this happens to someone else. We had bid for an upgrade on our current cruise. About a week and a half before our cruise began, our credit card that we normally use for cruises had a fraudulent charge, and we had to have it replaced. In the meantime, our bid was accepted, but of course the charge was declined since it was on the old credit card, and they didn’t have the details of the one we are using instead. So no upgrade for us this time! That happened to me! I tried to change credit cards onboard, but guest relations couldn’t upgrade me. They did let me try to call Miami, but with the time change, I couldn’t get through, sadly. 1 Link to comment Share on other sites More sharing options...
britestar Posted June 1, 2023 #1102 Share Posted June 1, 2023 Has anyone been able to bid for an upgrade recently? Will Azamara send an opportunity to bid if available? Azamara is not accepting bids thru the website at this time. Thank you. Link to comment Share on other sites More sharing options...
Grandma Cruising Posted June 1, 2023 Author #1103 Share Posted June 1, 2023 3 hours ago, britestar said: Has anyone been able to bid for an upgrade recently? Will Azamara send an opportunity to bid if available? Azamara is not accepting bids thru the website at this time. Thank you. I think that’s probably the least of their worries at present! 1 Link to comment Share on other sites More sharing options...
fruitmachine Posted June 1, 2023 #1104 Share Posted June 1, 2023 14 hours ago, britestar said: Has anyone been able to bid for an upgrade recently? Will Azamara send an opportunity to bid if available? Azamara is not accepting bids thru the website at this time. Thank you. It was never Azamara that ran this, but an outsource company that just relied on Azamara sending them the available inventory. I'd guess that Azamara won't do that until everything has settled down. 2 Link to comment Share on other sites More sharing options...
britestar Posted June 3, 2023 #1105 Share Posted June 3, 2023 Thank you for your response. Link to comment Share on other sites More sharing options...
lisiamc Posted June 27, 2023 #1106 Share Posted June 27, 2023 On 6/1/2023 at 6:23 PM, fruitmachine said: It was never Azamara that ran this, but an outsource company that just relied on Azamara sending them the available inventory. I'd guess that Azamara won't do that until everything has settled down. That’s interesting to know, thank you! Link to comment Share on other sites More sharing options...
excitedofharpenden Posted July 10, 2023 #1107 Share Posted July 10, 2023 On 6/1/2023 at 6:23 PM, fruitmachine said: It was never Azamara that ran this, but an outsource company that just relied on Azamara sending them the available inventory. I'd guess that Azamara won't do that until everything has settled down. In the good old days (sounding like I'm ancient!) it was most definitely run by Azamara. I used to get a call and they'd tell me what cabin category I could upgrade to and would even ask me which cabin number I'd l like. Realising the amount of time that took and really not practical, but I wish there were still some way of knowing and controlling the cabin they move you to. For me now it's not worth the aggravation. Phil 10 Link to comment Share on other sites More sharing options...
fruitmachine Posted July 10, 2023 #1108 Share Posted July 10, 2023 19 minutes ago, excitedofharpenden said: In the good old days (sounding like I'm ancient!) it was most definitely run by Azamara. I used to get a call and they'd tell me what cabin category I could upgrade to and would even ask me which cabin number I'd l like. Realising the amount of time that took and really not practical, but I wish there were still some way of knowing and controlling the cabin they move you to. For me now it's not worth the aggravation. Phil Thanks for the correction. Using "never" was a bad turn of phrase by me. It must have changed at some point as it was definitely a third party in the period immediately prior to the new website and booking system. Link to comment Share on other sites More sharing options...
Lookyboy Posted July 11, 2023 #1109 Share Posted July 11, 2023 On 7/10/2023 at 12:30 PM, excitedofharpenden said: In the good old days (sounding like I'm ancient!) it was most definitely run by Azamara. I used to get a call and they'd tell me what cabin category I could upgrade to and would even ask me which cabin number I'd l like. Realising the amount of time that took and really not practical, but I wish there were still some way of knowing and controlling the cabin they move you to. For me now it's not worth the aggravation. Phil We enjoyed those days also, Phil - the phone call from Azamara offering an upgrade. 6 1 Link to comment Share on other sites More sharing options...
Rare Traveling Fools Posted July 28, 2023 #1110 Share Posted July 28, 2023 FYI.....Copied this today from the Azamara website: Upgrades Coming Soon Our Azamara Upgrade bidding tool is currently unavailable due to the transition to new systems. During this transition period, we are unable to accept any new bids for upgrades. We will notify you as soon as it becomes available again. Thank you for your patience and understanding during this transition period. 1 Link to comment Share on other sites More sharing options...
tgg Posted July 28, 2023 #1111 Share Posted July 28, 2023 39 minutes ago, Traveling Fools said: FYI.....Copied this today from the Azamara website: Upgrades Coming Soon Our Azamara Upgrade bidding tool is currently unavailable due to the transition to new systems. During this transition period, we are unable to accept any new bids for upgrades. We will notify you as soon as it becomes available again. Thank you for your patience and understanding during this transition period. I guess we just need to understand their definition of soon. (This has been on the website for weeks.) 2 5 Link to comment Share on other sites More sharing options...
Rare crusinbanjo Posted August 24, 2023 #1112 Share Posted August 24, 2023 Website still says the same today. But, I was considering an upgrade to a suite, is the price negotiable? How best do I go about it. We booked directly with Azamara, so no TA in the middle. Link to comment Share on other sites More sharing options...
Grandma Cruising Posted August 25, 2023 Author #1113 Share Posted August 25, 2023 7 hours ago, crusinbanjo said: Website still says the same today. But, I was considering an upgrade to a suite, is the price negotiable? How best do I go about it. We booked directly with Azamara, so no TA in the middle. You’ll probably be best ringing Azamara. I would expect they would want you to pay the difference between what you paid & the current price of a suite (if they have any available). I doubt that they would negotiate! 1 Link to comment Share on other sites More sharing options...
Werangels Posted August 25, 2023 #1114 Share Posted August 25, 2023 8 minutes ago, Grandma Cruising said: You’ll probably be best ringing Azamara. I would expect they would want you to pay the difference between what you paid & the current price of a suite (if they have any available). I doubt that they would negotiate! Our TA rang them a month before final payment for a price for an upgrade and we got an excellent price to upgrade which was significantly less than the current price. There were only 4 suites left at that point. The original price we paid for a veranda plus was also less than what they are now. So, I would say, it’s always worth an ask! 5 1 Link to comment Share on other sites More sharing options...
tgg Posted August 26, 2023 #1115 Share Posted August 26, 2023 On 8/25/2023 at 2:46 AM, Werangels said: Our TA rang them a month before final payment for a price for an upgrade and we got an excellent price to upgrade which was significantly less than the current price. There were only 4 suites left at that point. The original price we paid for a veranda plus was also less than what they are now. So, I would say, it’s always worth an ask! Were you able to choose the suite? The reason I ask is that there are some suites I wouldn't take even if they were free upgrades. The suites under the gym are noisy. Some of the suites under Windows are also noisy. 1 Link to comment Share on other sites More sharing options...
Werangels Posted August 26, 2023 #1116 Share Posted August 26, 2023 11 minutes ago, tgg said: Were you able to choose the suite? The reason I ask is that there are some suites I wouldn't take even if they were free upgrades. The suites under the gym are noisy. Some of the suites under Windows are also noisy. Yes we were. It isn’t a guarantee. Midship N1. 2 Link to comment Share on other sites More sharing options...
tgg Posted August 26, 2023 #1117 Share Posted August 26, 2023 1 minute ago, Werangels said: Yes we were. It isn’t a guarantee. Midship N1. Sounds like a great way to upgrade. Good for you. 2 Link to comment Share on other sites More sharing options...
Texter2 Posted October 3, 2023 #1118 Share Posted October 3, 2023 On 7/28/2023 at 12:52 PM, Traveling Fools said: FYI.....Copied this today from the Azamara website: Upgrades Coming Soon Our Azamara Upgrade bidding tool is currently unavailable due to the transition to new systems. During this transition period, we are unable to accept any new bids for upgrades. We will notify you as soon as it becomes available again. Thank you for your patience and understanding during this transition period. I just checked and it still says the same. Link to comment Share on other sites More sharing options...
KTV Posted October 8, 2023 #1119 Share Posted October 8, 2023 Has anyone had success recently upgrading upon checkin? Was the upgrade reasonable/ better price than if you purchased the better cabin initially? Thanks! Link to comment Share on other sites More sharing options...
KTV Posted October 17, 2023 #1120 Share Posted October 17, 2023 As a follow up, we were able to get an upgrade on board from obstructed ocean view to a veranda for $1,000 (total) for the 11 night Italy cruise. We were amongst the early ones to board and there were a few remaning cabins from which we could choose. 4 2 Link to comment Share on other sites More sharing options...
excitedofharpenden Posted November 3, 2023 #1121 Share Posted November 3, 2023 On 10/17/2023 at 5:37 AM, KTV said: As a follow up, we were able to get an upgrade on board from obstructed ocean view to a veranda for $1,000 (total) for the 11 night Italy cruise. We were amongst the early ones to board and there were a few remaning cabins from which we could choose. Good stuff. Well done. That's a nice upgrade/price. Phil 2 Link to comment Share on other sites More sharing options...
myden Posted November 5, 2023 #1122 Share Posted November 5, 2023 On 10/8/2023 at 9:24 PM, KTV said: Has anyone had success recently upgrading upon checkin? Was the upgrade reasonable/ better price than if you purchased the better cabin initially? Thanks! We managed to get an upgrade from V1 to CC for $100 a night in January this year on our New Zealand Cruise. 1 1 Link to comment Share on other sites More sharing options...
RW75 Posted November 22, 2023 #1123 Share Posted November 22, 2023 9 Nov on Quest, 9 night sailing. Inside to outside on deck 4 was USD450. inside to balcony was USD900 1 Link to comment Share on other sites More sharing options...
vtgumby Posted November 30, 2023 #1124 Share Posted November 30, 2023 Two cruises both on Onward, 8 day Greece and 12 day TA Both ‘upgrades’ were $2500 for two inside to balcony. We declined…and slept like hibernating bears in our cave! 4 Link to comment Share on other sites More sharing options...
RW75 Posted December 1, 2023 #1125 Share Posted December 1, 2023 Link to comment Share on other sites More sharing options...
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