CasinoCruzGirl Posted May 10, 2019 #126 Share Posted May 10, 2019 Just now, Casino Comp Chick said: That percentage should not surprise you. Yep guess it doesn’t. Just not what you or I do Link to comment Share on other sites More sharing options...
Mr. Otto Posted May 10, 2019 #127 Share Posted May 10, 2019 I like the towel animals so I feel like I will need to tip extra for that. Link to comment Share on other sites More sharing options...
pghflyer Posted May 10, 2019 #128 Share Posted May 10, 2019 (edited) I don't think 23% are not tipping. The question clearly says "already being tipped using the Onboard Service Charges". It would have been interesting to have a poll question that says "Don't tip at all - remove all Onboard Service Charges" 23% tip the customary amount required by the cruise line, which includes the steward. It is interesting how we have ended up with a regressive tipping scale, rather than a % of your overall fare. From the FAQ: "Staff members including complimentary restaurant staff, stateroom stewards and behind-the-scenes support staff are compensated by a combination of salary and incentive programs that your service charge supports." I love the polling option though - great enhancement to the forum (didn't realize it was now available) - one can just read the summary and avoid 6 pages of very passionate discussion. 🙂 Edited May 10, 2019 by pghflyer Link to comment Share on other sites More sharing options...
Oakman58 Posted May 10, 2019 #129 Share Posted May 10, 2019 I consider anything over and above the Service Charge to be over-tipping. The trouble with over-tipping is if enough people do it on a regular basis those being tipped come to expect that over-tipping. It just makes the matter worse as to when and how much to tip. Having said that, I don't have an issue with giving something extra when a truly "special" request (not towel animals) has been made of the steward. Link to comment Share on other sites More sharing options...
trex-de Posted May 10, 2019 #130 Share Posted May 10, 2019 8 hours ago, Oakman58 said: I consider anything over and above the Service Charge to be over-tipping. The trouble with over-tipping is if enough people do it on a regular basis those being tipped come to expect that over-tipping. It just makes the matter worse as to when and how much to tip. Having said that, I don't have an issue with giving something extra when a truly "special" request (not towel animals) has been made of the steward. Very interesting viewpoint. NCL makes gratuity clear as mud. How much of the DSC does each get? So, for my upcoming 7 day cruise, I am charged $14.5 pp/pd. That is $100 pp or $200 double occupancy. I think that is pretty good. As I have stated in another post, we STILL tip cash in envelopes (mandated by DW). Is the DSC really a tip or viewed by staff as salary and the “real tip” still comes in an envelope? Link to comment Share on other sites More sharing options...
hladygirl Posted May 10, 2019 #131 Share Posted May 10, 2019 9 hours ago, Mr. Otto said: I like the towel animals so I feel like I will need to tip extra for that. NCL is doing away with the towel animals. Had none last week on the Gem. Link to comment Share on other sites More sharing options...
Rare Greenpea2 Posted May 10, 2019 #132 Share Posted May 10, 2019 30 minutes ago, hladygirl said: NCL is doing away with the towel animals. Had none last week on the Gem. Still available by request. They just are no longer automatically doing them on some ships. https://www.usatoday.com/story/travel/cruises/2019/04/09/norwegian-cruise-line-limit-towel-animals-some-ships/3411290002/ Link to comment Share on other sites More sharing options...
Oakman58 Posted May 11, 2019 #133 Share Posted May 11, 2019 3 hours ago, trex-de said: Very interesting viewpoint. NCL makes gratuity clear as mud. How much of the DSC does each get? So, for my upcoming 7 day cruise, I am charged $14.5 pp/pd. That is $100 pp or $200 double occupancy. I think that is pretty good. As I have stated in another post, we STILL tip cash in envelopes (mandated by DW). Is the DSC really a tip or viewed by staff as salary and the “real tip” still comes in an envelope? From the NCL website. "Also, certain staff positions (e.g., concierge, butler, youth program staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. We encourage those Guests to acknowledge good service from these staff members with appropriate gratuities." As you can see from that statement some people are not covered by the DSC and tipping is expected. Room stewards and dining staff are covered under the DSC and you can bet they prefer that to the old days of tip envelopes. You can bet that under the voluntary envelope system a certain percentage of passengers on each cruise "stiffed" them. Link to comment Share on other sites More sharing options...
Birdie And Sue Posted May 11, 2019 #134 Share Posted May 11, 2019 21 hours ago, Oakman58 said: From the NCL website. "Also, certain staff positions (e.g., concierge, butler, youth program staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. We encourage those Guests to acknowledge good service from these staff members with appropriate gratuities." As you can see from that statement some people are not covered by the DSC and tipping is expected. Room stewards and dining staff are covered under the DSC and you can bet they prefer that to the old days of tip envelopes. You can bet that under the voluntary envelope system a certain percentage of passengers on each cruise "stiffed" them. I see that some crew members are not covered by the DSC and tipping is ENCOURAGED. I do not see anything about EXPECTATIONS. Link to comment Share on other sites More sharing options...
trex-de Posted May 11, 2019 #135 Share Posted May 11, 2019 33 minutes ago, Birdie And Sue said: I see that some crew members are not covered by the DSC and tipping is ENCOURAGED. I do not see anything about EXPECTATIONS. So, how much does my steward get? I am so confused. HELP. Link to comment Share on other sites More sharing options...
DirtyDawg Posted May 12, 2019 #136 Share Posted May 12, 2019 (edited) 2 hours ago, trex-de said: So, how much does my steward get? I am so confused. HELP. According to the following article the Carnival split is: "Carnival Cruise Line, for instance, breaks down its $12.95 fee by giving $4.05 to the housekeeping team, $6.40 to the dining team and $2.50 for alternative services. Royal and Norwegian also divide the gratuity among the guest services team." I would assume NCL's split is about the same, housekeeping 30%, 50% dining, 20% alternative services, whatever that is. https://www.miamiherald.com/news/business/tourism-cruises/article191863039.html Here is an CC article about salaries and tipping. https://www.cruisecritic.com/articles.cfm?ID=261 Edited May 12, 2019 by DirtyDawg Link to comment Share on other sites More sharing options...
sjbdtz Posted May 13, 2019 #137 Share Posted May 13, 2019 On 5/11/2019 at 6:46 PM, Birdie And Sue said: I see that some crew members are not covered by the DSC and tipping is ENCOURAGED. I do not see anything about EXPECTATIONS. Those people are the Butler, Concierge, Kid's Club, Spa attendants, etc. People who are not typically available to ALL guests, but only those either in a suite, with kids, or using the spa. Those people are not part of the DSC pool. . Link to comment Share on other sites More sharing options...
Rare graphicguy Posted May 13, 2019 #138 Share Posted May 13, 2019 On 5/11/2019 at 7:21 PM, trex-de said: So, how much does my steward get? I am so confused. HELP. I think the breakdown is probably the same as other cruise lines....otherwise NCL would keep losing staff to the other cruise companies. I've talked to a lot of NCL crew who are on as many as a dozen contracts. So, they must at least make as much as the other cruise lines pay. Don't be confused. I leave $30-$50 in the cabin for my steward (with his/her name on the envelope). It depends on the size of my cabin (larger cabins to clean I leave more) or how many people are sailing in my cabin (the more in the cabin, the more I leave at the end of the cruise). I had a particularly great steward on my last GEM cruise, and I left her $100. Link to comment Share on other sites More sharing options...
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