Itinerary change....notification?

[Bizziecruzer]

Hi all. I have noticed via the Princess website that there has been a change to our itinerary.  Do you receive formal notification? Thanks in advance for any responses.

[skynight]

Our T.A. always forwards us an e-mail with a copy of the Princess change document.

[Ken the cruiser]

We had a change a few days ago applied to our "Over the Top" July 2020 cruise and our TA forwarded the update to us shortly after they received it from Princess.

Edited December 17, 2019 by Ken the cruiser

[DrivesLikeMario]

How did you book your cruise?  If through a TA, he/she is supposed to get it and forward it to you.  If you booked through Princess then yes, you should've received a notification directly from Princess to your email address.

[paul929207]

• I get an email from my TA whenever there is a change in the itinerary.

[dweidensaul]

We book through Princess website directly.  We were NOT notified of itinerary change to email on file for our upcoming cruise in February.  We found out through roll call only.

[Ombud]

I was alerted by the roll call, then discussed with PVP & support, but did receive an email from Princess when it was officially canceled.  This isn't 1 port but the whole thing

[Cruiser_1977]

If you book directly via Princess, you have to make sure you have selected to receive the information. Princess.com ==> sign in ==> "My Account" ==> "Profile Information" ==> Scroll down to "Receive Offers and News". Mine appears as below:

 

"Contact me about news, marketing updates, latest fares, specials or offers by:

Phone: Yes                     Email: Yes                            Mail: Yes"

 

Also, take a moment to ensure your contact details are correct.

 

Also, "Manage This Booking"  ==> "Guest Information"  ==> "Personal Information"  ==> Scroll down to "Contact Information"  ==> there is a place to select SMS alerts and also ensure your email is correct.

Edited December 18, 2019 by JennyB1977

[LoriPhil]

We book directly with Princess and did receive emails when our May 2020 Pacific Princess Alaska cruise had a few significant itinerary changes.

[BigGuy25]

I book through EZair but most often first hear of flight schedule changes directly through an email from Delta (the airline most used out of Phoenix).  Usually, I get the Delta email weeks before the flight info is changed in the personalizer.

[Micahs Grandad]

We are notified by email forwarded via TA. Would be nice if they actually gave us a reason for the change. And yes I know they can make any change they desire.