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Clay Clayton
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52 minutes ago, MikeyB said:

Thank you for fast reply.

My sorry story-

Viking has lowered their fares for Egyptian river cruises for 2024.  I booked in September 2023.

I'm not at final payment and wanted a price adjustment in light of what you wrote.  I have a Viking agent as well as a TA.

Called the Viking agent first and was told that this was a matter for my TA to contact Viking.

Called my TA and we actually got into an argument.  My TA swore that Viking would never do a price adjustment and that it would be "a waste of time to call".  I told her to call.

She called.

Less than 30 minutes later I received a revised invoice with a savings of almost $3K.

No apology from my TA.  Fairy Tales can come true........

Thank you WestW!

 

Awesome!! As Borat would say.. "GREAT SUCCESS!!"

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35 minutes ago, WestW said:

Glad it worked out.  Never hurts to try - 30 minutes of effort for $3000 in savings! I wonder how the adjustment impacted the TA (if any).

The impact to my TA is that she lost my trust and is history.

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For what it's worth, we don't use a TA.  We have always booked directly thru Viking and for our last 7 V trips we have used the same representative.  He is always accommodating and changes our booking, when and if we find a code. I change things a lot and he is always very gracious about it.    Of course, he can only do what is allowed, but I think until you get into the penalty period, you can make changes, cancel, rebook etc. We may miss out on some TA extras but I don't think you do much better than Viking good specials/flash sales etc.....I could certainly be wrong.  Once you are in the hands of a TA, the V reps will not handle it.  That TA was either very foolish or not well informed.

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RS24

 

NEW OFFER ON
SPRING VOYAGES

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4 hours ago, MikeyB said:

Thank you for fast reply.

My sorry story-

Viking has lowered their fares for Egyptian river cruises for 2024.  I booked in September 2023.

I'm not at final payment and wanted a price adjustment in light of what you wrote.  I have a Viking agent as well as a TA.

Called the Viking agent first and was told that this was a matter for my TA to contact Viking.

Called my TA and we actually got into an argument.  My TA swore that Viking would never do a price adjustment and that it would be "a waste of time to call".  I told her to call.

She called.

Less than 30 minutes later I received a revised invoice with a savings of almost $3K.

No apology from my TA.  Fairy Tales can come true........

Thank you WestW!

Glad it worked for you.  I just tried and was told Promo NTB24 is for new guests only.

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JM24  for Mississippi

 

SPECIAL OFFER

FREE Roundtrip Airfare  |  FREE Stateroom Upgrade  |  $25 Deposit
Double Past Guest Discount: Save up to $800

Ask for offer JM24 · Expires January‌ 31, ‌2024

Mississippi Special Offer

Captivating discoveries await along the Mississippi

Sway to the tempo of Dixieland jazz in the historic French Quarter of New Orleans. Sample world-famous barbecue in Memphis. Or visit the real-life “Field of Dreams,” made famous by the classic film, in Iowa. It all comes together on a Mississippi River voyage with us, where you can immerse yourself in the rich history, culture and cuisine of one of America’s most vibrant regions. Reserve your stateroom on board the elegant Viking Mississippi today and enjoy a very special offer—FREE roundtrip airfare, a FREE stateroom upgrade and a Double Past Guest Discount of up to $800 per couple.

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Heart of the Delta
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America’s Heartland
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New Orleans and Southern Charms
New Orleans &
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On 1/27/2024 at 12:20 PM, Selion said:

JM24  for Mississippi

 

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FREE Roundtrip Airfare  |  FREE Stateroom Upgrade  |  $25 Deposit
Double Past Guest Discount: Save up to $800

Ask for offer JM24 · Expires January‌ 31, ‌2024

Mississippi Special Offer

Captivating discoveries await along the Mississippi

Sway to the tempo of Dixieland jazz in the historic French Quarter of New Orleans. Sample world-famous barbecue in Memphis. Or visit the real-life “Field of Dreams,” made famous by the classic film, in Iowa. It all comes together on a Mississippi River voyage with us, where you can immerse yourself in the rich history, culture and cuisine of one of America’s most vibrant regions. Reserve your stateroom on board the elegant Viking Mississippi today and enjoy a very special offer—FREE roundtrip airfare, a FREE stateroom upgrade and a Double Past Guest Discount of up to $800 per couple.

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On Select Jun, Aug & Oct
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Heart of the Delta
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New Orleans and Southern Charms
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EBD - Free air to China

 

 

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Sorry for the single picture above-wifi in the pacific is pretty crappy!   Got an email today (which is yesterday for most of you!).  Several sailings including the one above, all three spring transatlantics and the last segment on our current cruise are available on this promo.  Come join us in Singapore-will be interesting to see where we go on our way to London!

 

Here is a link-not sure it will work as it may be to an Australian site since we are “downunder”. 

https://data.em.viking.com/ee/v1/click?params=v1.9eCeUDYfLnYm3927cAtvVFDD3e-d1zB77Bc8v2Ud1x3WU9n28asXr69HE729e6PmpAf8K0ubKIltlLM_M_0oq4y3zECCFYMR1fLUExoSGDiyupHz7nyx6RVlh4rak05NNIl20Qv-fjSFW4EaVaR3UKrOd0r6V6bALCmccLCtklhw-GKy5f9in07uUmrDhqGT_8ykBzC0101vc22BqF4uIRoSh6oEdotTLAKihZ_-YW3WUkf93y3KZ4AMV751a4jpdbiacPaHmV-Teuv8Tjq3z2EwElzGcVHK1ZGCWa84pu9myY20RJS2YN5LaELixCdjkfzI3xx9PPLoC87i_-bTH3i5mhI_2t7FUx8IMOCYfHBEfbjFv9nIzazjjA91rxL5_MKGwbc5DtSRM7adaOUapnTQLDqBvpJdrvuX3j9l94CeZNxgyFkoayE2qHyTe7-0eUyZ4l5UBmIpsmUrAp3C9BKANneBkvxA5Q&pid=v1._NZ8D_32dYk2I0OZopNaSY9dKTGIJsxCWWcyGAHAQdjBm87PmFq-g1XtLXK83UXSV3mb_W1u6Gx0ZBXvjNlI&tuid=65bc0e2d7d21856ae0822f29&configId=2f8538b3-0a8b-4ad8-b75c-7f5d1c8367ab:PROD

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On 1/24/2024 at 9:59 AM, MikeyB said:

Thank you for fast reply.

My sorry story-

Viking has lowered their fares for Egyptian river cruises for 2024.  I booked in September 2023.

I'm not at final payment and wanted a price adjustment in light of what you wrote.  I have a Viking agent as well as a TA.

Called the Viking agent first and was told that this was a matter for my TA to contact Viking.

Called my TA and we actually got into an argument.  My TA swore that Viking would never do a price adjustment and that it would be "a waste of time to call".  I told her to call.

She called.

Less than 30 minutes later I received a revised invoice with a savings of almost $3K.

No apology from my TA.  Fairy Tales can come true........

Thank you WestW!

 

I read this and called Viking to see if I could get a discount. We paid in full several months before you did, direct not with a TA. I was told we are past the 50% dollar mark so to cancel and rebook with the newest promo code would not be worth if for us even though we are First Time Customer's with Viking.

 

It was a little contentious because they were apologizing profusely telling me they understand the prices have dropped but we are not in the "window" of time where they can do ANYTHING and I tried to get ship credit, silver spirits beverage package of shore excursion and NOPE. They were not willing to compensate us in any way! 

 

I can't understand why Viking will not do anything for us when they have dropped the prices for the Egyptian river cruises for 2024, This trip better be fantastic or I Will Never Go On A Viking Cruise Again!   

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20 minutes ago, Travel Lion said:

 

I read this and called Viking to see if I could get a discount. We paid in full several months before you did, direct not with a TA. I was told we are past the 50% dollar mark so to cancel and rebook with the newest promo code would not be worth if for us even though we are First Time Customer's with Viking.

 

It was a little contentious because they were apologizing profusely telling me they understand the prices have dropped but we are not in the "window" of time where they can do ANYTHING and I tried to get ship credit, silver spirits beverage package of shore excursion and NOPE. They were not willing to compensate us in any way! 

 

I can't understand why Viking will not do anything for us when they have dropped the prices for the Egyptian river cruises for 2024, This trip better be fantastic or I Will Never Go On A Viking Cruise Again!   

 

 

They most definitely can do something. I mean, corporate could cut you a check after the cruise to refund you the fare, minus port taxes, fees and airline tickets because you email them and complain that your medium rare steak was cooked to medium.

 

But, not trying to hijack this thread. Rather, pointing out the absurdity.

 

Also, prior to the war, I remember looking up what the prices were for an Egyptian cruise with Viking and every single 2024 sailing was sold out. Now, they're pushing and dropping the prices left and right.

Edited by Mike07
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1 minute ago, Teryle said:

Try a revised booking. Have to change date, but can get the new promo. 

So you are suggesting that it would be advantageous to take a 50% "haircut" (likely greater than $6K) to perhaps save half that?

Priceless.

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1 minute ago, MikeyB said:

So you are suggesting that it would be advantageous to take a 50% "haircut" (likely greater than $6K) to perhaps save half that?

Priceless.

 Not certain but have done REVISED

with all funds applied and new promo

I wish I could send you my Viking agent who has done magic for me. We are o

n cruise 18 so I am a big fan!

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2 minutes ago, Teryle said:

 Not certain but have done REVISED

with all funds applied and new promo

I wish I could send you my Viking agent who has done magic for me. We are o

n cruise 18 so I am a big fan!

We are high jacking this. Please post new promos.

Your agent won't do magic in this situation. 

Travel Lions river cruise is in 50 to 60 days (or less).

You really think Viking will allow a change this late?

Travel Lion-

Other much smarter individuals on these boards will explain that you are also protected from price increases.  I hope you enjoy your cruise.  I expect you will.

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20 hours ago, Clay Clayton said:

Sorry for the single picture above-wifi in the pacific is pretty crappy!   Got an email today (which is yesterday for most of you!).  Several sailings including the one above, all three spring transatlantics and the last segment on our current cruise are available on this promo.  Come join us in Singapore-will be interesting to see where we go on our way to London!

 

Here is a link-not sure it will work as it may be to an Australian site since we are “downunder”. 

https://data.em.viking.com/ee/v1/click?params=v1.9eCeUDYfLnYm3927cAtvVFDD3e-d1zB77Bc8v2Ud1x3WU9n28asXr69HE729e6PmpAf8K0ubKIltlLM_M_0oq4y3zECCFYMR1fLUExoSGDiyupHz7nyx6RVlh4rak05NNIl20Qv-fjSFW4EaVaR3UKrOd0r6V6bALCmccLCtklhw-GKy5f9in07uUmrDhqGT_8ykBzC0101vc22BqF4uIRoSh6oEdotTLAKihZ_-YW3WUkf93y3KZ4AMV751a4jpdbiacPaHmV-Teuv8Tjq3z2EwElzGcVHK1ZGCWa84pu9myY20RJS2YN5LaELixCdjkfzI3xx9PPLoC87i_-bTH3i5mhI_2t7FUx8IMOCYfHBEfbjFv9nIzazjjA91rxL5_MKGwbc5DtSRM7adaOUapnTQLDqBvpJdrvuX3j9l94CeZNxgyFkoayE2qHyTe7-0eUyZ4l5UBmIpsmUrAp3C9BKANneBkvxA5Q&pid=v1._NZ8D_32dYk2I0OZopNaSY9dKTGIJsxCWWcyGAHAQdjBm87PmFq-g1XtLXK83UXSV3mb_W1u6Gx0ZBXvjNlI&tuid=65bc0e2d7d21856ae0822f29&configId=2f8538b3-0a8b-4ad8-b75c-7f5d1c8367ab:PROD

We have never received email offers like this…and I know Ive signed up multiple times!

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1 hour ago, Mike07 said:

 

 

They most definitely can do something. I mean, corporate could cut you a check after the cruise to refund you the fare, minus port taxes, fees and airline tickets because you email them and complain that your medium rare steak was cooked to medium.

 

But, not trying to hijack this thread. Rather, pointing out the absurdity.

 

Also, prior to the war, I remember looking up what the prices were for an Egyptian cruise with Viking and every single 2024 sailing was sold out. Now, they're pushing and dropping the prices left and right.

All I know is I put out a little over $17K for us to go on this trip and Viking is Not offering anything to us. I know the war is stopping people from going and the prices are tanking. I'm new here and just wanted to post my story and concerns hoping that someone more experienced and wiser than me could offer some suggestions. I feel like I am being taken advantage of by the Viking Corporation.

 

Where should this be posted? Surely someone out there can provide me with some options on this? 

Edited by Travel Lion
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15 minutes ago, Travel Lion said:

All I know is I put out a little over $17K for us to go on this trip and Viking is Not offering anything to us. I know the war is stopping people from going and the prices are tanking. I'm new here and just wanted to post my story and concerns hoping that someone more experienced and wiser than me could offer some suggestions. I feel like I am being taken advantage of by the Viking Corporation.

 

Where should this be posted? Surely someone out there can provide me with some options on this? 

 

I personally don't care if you vent. I would be as equally frustrated as you.

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2 hours ago, Travel Lion said:

 

I read this and called Viking to see if I could get a discount. We paid in full several months before you did, direct not with a TA. I was told we are past the 50% dollar mark so to cancel and rebook with the newest promo code would not be worth if for us even though we are First Time Customer's with Viking.

 

It was a little contentious because they were apologizing profusely telling me they understand the prices have dropped but we are not in the "window" of time where they can do ANYTHING and I tried to get ship credit, silver spirits beverage package of shore excursion and NOPE. They were not willing to compensate us in any way! 

 

I can't understand why Viking will not do anything for us when they have dropped the prices for the Egyptian river cruises for 2024, This trip better be fantastic or I Will Never Go On A Viking Cruise Again!   

Try contacting tellus@vikingcruises.com.  They have sympathetic ears, and may give you some discounts towards a future cruise; and if they do, you may request the discounts be applied to your current sailing as shipboard credits (to pay for gratuities, shore excursions, silver spirits, and other onboard expenses). I hope they can do more for you, so you can enjoy your Egypt cruise without any negative thoughts hanging over your head. It would be a shame if your frustration would stop you from coming back, because Viking cruise is a good product.

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27 minutes ago, dreamercruise said:

Try contacting tellus@vikingcruises.com.  They have sympathetic ears, and may give you some discounts towards a future cruise; and if they do, you may request the discounts be applied to your current sailing as shipboard credits (to pay for gratuities, shore excursions, silver spirits, and other onboard expenses). I hope they can do more for you, so you can enjoy your Egypt cruise without any negative thoughts hanging over your head. It would be a shame if your frustration would stop you from coming back, because Viking cruise is a good product.

Thank You! I will do that. The negative thoughts before we go and on our cruise is the tough one for me. I appreciate your recommendation.

Edited by Travel Lion
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