ulster-cruiser Posted December 28, 2022 #1 Share Posted December 28, 2022 According to Crew Centre: Norwegian Cruise Line will reduce cleaning services in guest staterooms aboard all of its ships in 2023. According to a letter sent to crew, the company will adjust the current daily stateroom (turn-down) service provided to guests in all categories below a Suite level. Guests staying in Studio, Inside, Oceanview, Balcony, and Club Balcony Suite will receive once-daily stateroom service. The letter goes on to explain that all other suite and Haven categories will continue to receive twice-daily stateroom service. The first ship to implement the new policy will be Norwegian Epic, starting January 8, 2023. The new company policy will be rolled out to the entire fleet in the following three-month period, expected to be completed with the Norwegian Pearl on March 31, 2023. According to NCL the reduction in daily housekeeping service will have a positive impact on the company’s “commitment to environmental sustainability”, and aligns with current “standard practices in the cruise and hotel industries by conservation of water, energy and reducing the use of chemicals.” “Over the last two-plus years., the collective hospitality industry has evolved tremendously. From airlines, hotels and cruise lines, a new travel environment has emerged with renewed preferences in all aspects of the guest's travel experience Environmental sustainability is on stage more than ever and will continue to play a crucial role in all business practices now and into the future,” the letter reads in parts. Shocking if true! The future is bleak - what will they take next? 2 Link to comment Share on other sites More sharing options...
zqvol Posted December 28, 2022 #2 Share Posted December 28, 2022 It’s about time they did this. 18 1 Link to comment Share on other sites More sharing options...
Two Wheels Only Posted December 28, 2022 #3 Share Posted December 28, 2022 I could post several "Turn Down For WHAT?" memes but they'd probably all get deleted....😔 6 20 Link to comment Share on other sites More sharing options...
DwayneG Posted December 28, 2022 #4 Share Posted December 28, 2022 I guess this will cause a reduction in the Discretion Service Charge, since my steward doesn't have to work as many hours for me. But his income should stay the same since each steward can now do more cabins and thus get their share of DSC from more guests. Maybe cruise fares will go down too since they need less staff. But we all know it hasn't worked out that way in hotels since they reduced housekeeping, so it won't happen on cruises either 15 1 6 Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted December 28, 2022 #5 Share Posted December 28, 2022 Give it another five years and we'll hear about how NCL is leading the way, adding a nightly turndown service that the other guys don't provide. The industry is hurting and struggling first with Covid and now recession. At least they're sailing again.😎 8 3 5 Link to comment Share on other sites More sharing options...
njkate Posted December 28, 2022 #6 Share Posted December 28, 2022 22 minutes ago, DwayneG said: I guess this will cause a reduction in the Discretion Service Charge, since my steward doesn't have to work as many hours for me. But his income should stay the same since each steward can now do more cabins and thus get their share of DSC from more guests. Maybe cruise fares will go down too since they need less staff. But we all know it hasn't worked out that way in hotels since they reduced housekeeping, so it won't happen on cruises either Between higher fares, higher DSC and a reduction in services we shall see if people stop booking. Throw into that mix the sky high air fare if one has to fly. The days of cruising as a vacation that didn’t break the bank is coming to an end. 9 2 Link to comment Share on other sites More sharing options...
Rare mking8288 Posted December 28, 2022 #7 Share Posted December 28, 2022 Surprised 🙀 not at all. This is consistent with hospitality trending elsewhere, realigning of service level. Perhaps, there will be a "new" self-service element next to these, soon thereafter, i.e. towel exchange, trash disposa, etc. to hold down further increases in DSC. Hahaha 😂 Welcome to the new $40 daily fees for 2 in "steerage" cabins for 2023, shared by many behind the scenes. The great "Takeaway" version 4.1b How does this fit the tagline of going above and beyond as vacation heros, some of us will need to really look harder & think about it. 4 Link to comment Share on other sites More sharing options...
hallux Posted December 28, 2022 #8 Share Posted December 28, 2022 Paying more and getting less. hmm... 15 1 Link to comment Share on other sites More sharing options...
Rare laudergayle Posted December 28, 2022 #9 Share Posted December 28, 2022 (edited) I hope they will allow guests to select an am or pm housekeeping. Personally I’d give up am service for a nightly turndown. I like coming back to a cabin with the lights on, bed turned down, fresh towels, a new Daily, and sometimes a surprise treat. And, of course we would be on the first ship to adopt this policy. Epic in February. Since we booked this cruise, DSC went up $4 pp/pd, daily service reduced by 50%, complimentary daily breakfast went from free to $4.95+20%, and they eliminated the major off-broadway production of Priscilla. I understand the need to regain a positive cash balance…but holy cow. NCL is the new Fed. Except NCL is contributing to consumer spending…or, perhaps, not for long. Edited December 28, 2022 by laudergayle 10 Link to comment Share on other sites More sharing options...
European_CruiseGirl Posted December 28, 2022 #10 Share Posted December 28, 2022 (edited) Increasing the daily service charge. And then informing within one month about reducing the services given to pax. Very business savvy move and great PR NCL - not. Edited December 28, 2022 by European_CruiseGirl 14 3 Link to comment Share on other sites More sharing options...
AwesomO Posted December 28, 2022 #11 Share Posted December 28, 2022 this is going to be a little annoying for those of us using the extra beds- couch or Pullmans. means they'll either set it up or put it away, but not both. 8 2 Link to comment Share on other sites More sharing options...
Rare Laszlo Posted December 28, 2022 #12 Share Posted December 28, 2022 At least the Haven still gets two!😜 1 5 Link to comment Share on other sites More sharing options...
Figg1437 Posted December 28, 2022 #13 Share Posted December 28, 2022 2 minutes ago, AwesomO said: this is going to be a little annoying for those of us using the extra beds- couch or Pullmans. means they'll either set it up or put it away, but not both. I agree- I would imagine they are harder to set up than put away? Maybe they will do the service as a turn down and not clean in the morning? The you just have to put it away? Humm Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted December 28, 2022 #14 Share Posted December 28, 2022 18 minutes ago, laudergayle said: daily service reduced by 50% This would be true if the evening "service" required the same time/effort as the morning service. It does not. 5 Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted December 28, 2022 #15 Share Posted December 28, 2022 9 minutes ago, AwesomO said: this is going to be a little annoying for those of us using the extra beds- couch or Pullmans. means they'll either set it up or put it away, but not both. When we stay at a hotel with sofa sleeper, we've always had to pull it out at night. Takes about 1 minute. Are the convertible beds on a ship more difficult? I've never used one. 1 Link to comment Share on other sites More sharing options...
Rare PATRLR Posted December 28, 2022 #16 Share Posted December 28, 2022 21 minutes ago, AwesomO said: this is going to be a little annoying for those of us using the extra beds- couch or Pullmans. means they'll either set it up or put it away, but not both. My guess is they stay down or setup. Link to comment Share on other sites More sharing options...
Rare laudergayle Posted December 28, 2022 #17 Share Posted December 28, 2022 (edited) 16 minutes ago, ChiefMateJRK said: This would be true if the evening "service" required the same time/effort as the morning service. It does not. Yes, but it was more dramatic to say 50%. I’m taking lessons from you 🤣 BTW, you’re being extra generous on this thread. Your New Years resolution? Edited December 29, 2022 by laudergayle 1 Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted December 29, 2022 #18 Share Posted December 29, 2022 Royal Caribbean has already started this. NCL is following their lead. RIP 4 Link to comment Share on other sites More sharing options...
Rare laudergayle Posted December 29, 2022 #19 Share Posted December 29, 2022 I wish CC had a sad face 😞 3 Link to comment Share on other sites More sharing options...
AwesomO Posted December 29, 2022 #20 Share Posted December 29, 2022 20 minutes ago, ChiefMateJRK said: When we stay at a hotel with sofa sleeper, we've always had to pull it out at night. Takes about 1 minute. Are the convertible beds on a ship more difficult? I've never used one. not sure about a cruise, but hotel rooms tend to have a little more space to move around which helps. but besides the couch, the Pullmans especially seem more annoying. We didn't need it on our last cruise, but our family used it in their inside room and it was very tight in there while it was down. Sheets day for my kids' bunk bed is one of my least favorite chores, so not excited to deal with that on vacation. it's not a deal breaker, obviously, and other cruise lines are making similar changes. But I think it's fair to feel a little annoyed about it, particularly as all the little changes here and there keep adding up. 1 Link to comment Share on other sites More sharing options...
DaCruiseBug Posted December 29, 2022 #21 Share Posted December 29, 2022 Daily Service Charges increased by 25% and at the same time...cabin cleaning service is cut by 50%. Why is anyone surprised? NCL is the leader of squeezing every possible penny out of customers and reducing the services and items offered at the same time. 10 2 Link to comment Share on other sites More sharing options...
gmbhardy Posted December 29, 2022 #22 Share Posted December 29, 2022 There appears to be no end to all the cutbacks. As long as people willingly keep paying more for less the cruises lines will do whatever it takes to increase their margins. I really wish I could break this cruising addiction. 4 1 Link to comment Share on other sites More sharing options...
AwesomO Posted December 29, 2022 #23 Share Posted December 29, 2022 2 minutes ago, DaCruiseBug said: Daily Service Charges increased by 25% and at the same time...cabin cleaning service is cut by 50%. Why is anyone surprised? NCL is the leader of squeezing every possible penny out of customers and reducing the services and items offered at the same time. They're not the leader in this, at least. RCL started it first Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted December 29, 2022 #24 Share Posted December 29, 2022 4 minutes ago, gmbhardy said: There appears to be no end to all the cutbacks. As long as people willingly keep paying more for less the cruises lines will do whatever it takes to increase their margins. I really wish I could break this cruising addiction. Called shrinkflation. It is everywhere around you, if you have not noticed. It is because of the massive, uncontrolled inflation caused by the current US. 7 2 Link to comment Share on other sites More sharing options...
Rare cruiseny4life Posted December 29, 2022 #25 Share Posted December 29, 2022 15 minutes ago, laudergayle said: I wish CC had a sad face 😞 ☹️😭😢 Link to comment Share on other sites More sharing options...
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