zodiac1 Posted April 8, 2023 #1 Share Posted April 8, 2023 Our cruise leaves tomorrow and we did not receive the health questionnaire from Celebrity today. I also can't find it on the App. Is Celebrity still requiring this form to be completed 24 hours before sailing? Link to comment Share on other sites More sharing options...
mrgabriel Posted April 8, 2023 #2 Share Posted April 8, 2023 (edited) The Health Questionnaire is in the App. Or at least that’s what my cruise email states. (Sorry - just read that you can’t find it … Edited April 8, 2023 by mrgabriel Link to comment Share on other sites More sharing options...
cruzzzinma Posted April 8, 2023 #3 Share Posted April 8, 2023 You should see it before you board. I don’t think we ever got in 24 hours in advance. Link to comment Share on other sites More sharing options...
mrgabriel Posted April 8, 2023 #4 Share Posted April 8, 2023 (edited) Just looked at the app. On mine, it’s under Check In. The Health Questionnaire is already there but I can’t access it yet since we aren’t sailing for a couple of weeks. Edited April 8, 2023 by mrgabriel Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted April 8, 2023 #5 Share Posted April 8, 2023 As said 24 hours ahead. Takes a minute or less. Go to checkin on the app. Link to comment Share on other sites More sharing options...
cruiserchuck Posted April 8, 2023 #6 Share Posted April 8, 2023 (edited) I am sailing tomorrow, and cannot access the health questionnaire or check in section on the app today. I could access check in yesterday, but it said it was too early to do the health questionnaire. Edited April 8, 2023 by cruiserchuck Link to comment Share on other sites More sharing options...
zodiac1 Posted April 8, 2023 Author #7 Share Posted April 8, 2023 6 minutes ago, cruiserchuck said: I am sailing tomorrow, and cannot access the health questionnaire or check in section on the app today. I could access check in yesterday, but it said it was too early to do the health questionnaire. Sailing tomorrow also and health questionnaire is definitely not available on the app or Celebrity website. Perhaps they are no longer requiring it or, most likely, it's another Celebrity computer glitch! Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted April 8, 2023 #8 Share Posted April 8, 2023 26 minutes ago, zodiac1 said: Sailing tomorrow also and health questionnaire is definitely not available on the app or Celebrity website. Perhaps they are no longer requiring it or, most likely, it's another Celebrity computer glitch! Just show up and do it at check in at the pier. Link to comment Share on other sites More sharing options...
Rare Ferry_Watcher Posted April 8, 2023 #9 Share Posted April 8, 2023 It might be too early in the day. The health questions usually appear 24 hours before check-in time, so it could be active beginning at say, 11 am the day before your cruise. As mentioned above, the check-in agent will be able to ask and enter your answers. Link to comment Share on other sites More sharing options...
1Virgo Posted April 8, 2023 #10 Share Posted April 8, 2023 seems as though they still require the health information as we just received an email about doing it and downloading app, which I did ages ago. This email is a repeat we received. Link to comment Share on other sites More sharing options...
39august Posted April 8, 2023 #11 Share Posted April 8, 2023 You can do it at check in. Takes maybe a minute. Link to comment Share on other sites More sharing options...
FlyGal25 Posted April 8, 2023 #12 Share Posted April 8, 2023 19 hours ago, cruiserchuck said: I am sailing tomorrow, and cannot access the health questionnaire or check in section on the app today. I could access check in yesterday, but it said it was too early to do the health questionnaire. That is exactly what happened to us too. I cannot access the health questionnaire but could see it yesterday and said too soon. 🤷♀️ Makes zero sense. I'd love to just have everything ready and done but I guess not. Link to comment Share on other sites More sharing options...
cruiserchuck Posted April 8, 2023 #13 Share Posted April 8, 2023 6 minutes ago, FlyGal25 said: That is exactly what happened to us too. I cannot access the health questionnaire but could see it yesterday and said too soon. 🤷♀️ Makes zero sense. I'd love to just have everything ready and done but I guess not. When checking in at the pier today, we were asked two health questions, and we were done. The representative asked if we had the COVID vaccine, and if we had any COVID symptoms in the last 24 hours. It took about 30 seconds and we were good to go. 1 2 Link to comment Share on other sites More sharing options...
Big_G Posted April 8, 2023 #14 Share Posted April 8, 2023 Last month we were able to answer the questionnaire 2 days before our Reflection cruise. Love the consistency. 😁 2 Link to comment Share on other sites More sharing options...
Rare mac_tlc Posted April 8, 2023 #15 Share Posted April 8, 2023 We are leaving on Beyond tomorrow and I did the health questionnaire on the app yesterday. If I try to go into check-in now on the app, it says "check-in has checked-out" , try again later or complete at the port. mac_tlc Link to comment Share on other sites More sharing options...
FlyGal25 Posted April 8, 2023 #16 Share Posted April 8, 2023 49 minutes ago, mac_tlc said: We are leaving on Beyond tomorrow and I did the health questionnaire on the app yesterday. If I try to go into check-in now on the app, it says "check-in has checked-out" , try again later or complete at the port. mac_tlc See you tomorrow on Beyond! 😄 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted April 9, 2023 #17 Share Posted April 9, 2023 Really wouldn't worry about it. Even when I fill it in they ask me the same questions at check in. Link to comment Share on other sites More sharing options...
FlyGal25 Posted April 9, 2023 #18 Share Posted April 9, 2023 7 hours ago, Jim_Iain said: Really wouldn't worry about it. Even when I fill it in they ask me the same questions at check in. I’m not. Just my Type A wanting to have it all done early! 😋 And you’re spot on! They will ask even if I did it beforehand. Link to comment Share on other sites More sharing options...
broadwaybaby123 Posted April 9, 2023 #19 Share Posted April 9, 2023 I know this is for Royal but it may still apply since they're owned by the same company. I just got off Anthem Of The Seas, they sent us a notification about it when it was time for us to fill it out in our app. That came about a day in advance and takes about 3 min. Link to comment Share on other sites More sharing options...
*oceanlvr* Posted April 9, 2023 #20 Share Posted April 9, 2023 Has anyone answered "no" to the Covid vax question and if so what happened next? Asking for a friend :) Link to comment Share on other sites More sharing options...
Rare Travelicious Posted April 9, 2023 #21 Share Posted April 9, 2023 I don't know what is up with the app, but I can't even get logged in. I put in the correct information, click sign in, and nothing happens. Is it normally glitchy? When I did check-in yesterday, it said I was "required" to download the app. Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted April 9, 2023 #22 Share Posted April 9, 2023 55 minutes ago, *oceanlvr* said: Has anyone answered "no" to the Covid vax question and if so what happened next? Asking for a friend 🙂 Not good. If on a TA you would be denied boarding. Would guess in that case you would be required to provide a negative test and possibly another at the pier. Likely not the do it yourself kind that are on the honor system. Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted April 9, 2023 #23 Share Posted April 9, 2023 14 minutes ago, Travelicious said: I don't know what is up with the app, but I can't even get logged in. I put in the correct information, click sign in, and nothing happens. Is it normally glitchy? When I did check-in yesterday, it said I was "required" to download the app. Assuming your question is serious; the Celebrity app and mobile website are stated kindly - somewhere between abysmal and often impossible. You absolutely do not need the app or a phone. All can be done at the pier. Just takes longer by a few minutes. Try clearing your cache, deleting and reinstalling the app. That MIGHT help. PS for some reason mine has been fine for several weeks. Link to comment Share on other sites More sharing options...
Rare Travelicious Posted April 9, 2023 #24 Share Posted April 9, 2023 8 minutes ago, Arizona Wildcat said: Assuming your question is serious; the Celebrity app and mobile website are stated kindly - somewhere between abysmal and often impossible. You absolutely do not need the app or a phone. All can be done at the pier. Just takes longer by a few minutes. Try clearing your cache, deleting and reinstalling the app. That MIGHT help. PS for some reason mine has been fine for several weeks. Thanks! Good to know it is not really required. I thought that was quite odd. Link to comment Share on other sites More sharing options...
*oceanlvr* Posted April 9, 2023 #25 Share Posted April 9, 2023 11 minutes ago, Arizona Wildcat said: Not good. If on a TA you would be denied boarding. Would guess in that case you would be required to provide a negative test and possibly another at the pier. Likely not the do it yourself kind that are on the honor system. Just boarding in FLL for a 7 day around the USVI. There's generally a good deal of vaguely worded info on Celebrity's website and many FAQs are just not to be found. Link to comment Share on other sites More sharing options...
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