DebInAntigua Posted April 19, 2023 #1 Share Posted April 19, 2023 (edited) Can't complete logging in at the Celebrity website. It routes during authentication to a page that throws a 502 error. Anyone else seeing the same thing or is it the crappy hotel internet perhaps? Edited April 19, 2023 by DebInAntigua Link to comment Share on other sites More sharing options...
d9704011 Posted April 19, 2023 #2 Share Posted April 19, 2023 I'm fine at home in Ottawa. Link to comment Share on other sites More sharing options...
nwcruiselover Posted April 19, 2023 #3 Share Posted April 19, 2023 It’s fine here—just signed in. Link to comment Share on other sites More sharing options...
cw2go Posted April 19, 2023 #4 Share Posted April 19, 2023 I signed in just now. Link to comment Share on other sites More sharing options...
Rare mahdnc Posted April 20, 2023 #5 Share Posted April 20, 2023 All is well with my desktop, using chrome web browser. I just tried with my iPhone (chrome app) and was able to log in successfully as well. Link to comment Share on other sites More sharing options...
Silkroad Posted April 20, 2023 #6 Share Posted April 20, 2023 I’ve had no problems logging in with Firefox and Safari today. I’ve sometimes had to turn off my VPN when using slow hotel Wi-Fi. Good luck! 1 Link to comment Share on other sites More sharing options...
jelayne Posted April 20, 2023 #7 Share Posted April 20, 2023 Just logged in from our hotel. Move Up bid still pending😂 1 Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted April 20, 2023 #8 Share Posted April 20, 2023 (edited) Clear your cache. If that fails uninstall and reinstall the app. Not unusual. There are probably one or two threads a week about the app. Also might try your cleaner/repair software. PS - I am logged in for our upcoming cruise and on mine no activities, menus etc. Nada. PS - You are on the website. Download the app. It might work to do your check in. Edited April 20, 2023 by Arizona Wildcat Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted April 20, 2023 #9 Share Posted April 20, 2023 No problems, Google Chrome from my iPad. Link to comment Share on other sites More sharing options...
tokyo1949 Posted April 20, 2023 #10 Share Posted April 20, 2023 13 hours ago, DebInAntigua said: Can't complete logging in at the Celebrity website. It routes during authentication to a page that throws a 502 error. Anyone else seeing the same thing or is it the crappy hotel internet perhaps? I have the same problem with both Celebrity and Royal for he past 10 days and get the same error message as you. Spoke to them both they changed my password a couple of times and also told me to clear my cache and cookies. None of these things work. Link to comment Share on other sites More sharing options...
CruisingClaire Posted May 28, 2023 #11 Share Posted May 28, 2023 I have been getting the error 502 with a new computer after the Celebrity logon page for weeks. I have not figured out how to fix it. I have tried using Chrome, Edge, and clearing the cache and cookies and rebooting. I have stopped the McAfee antivirus firewall and Chrome McAfee extension, but it still gives me the error. However, on my old computer using Chrome, I can log in just fine. Also, the app works on my phone. Link to comment Share on other sites More sharing options...
micruiser2002 Posted May 29, 2023 #12 Share Posted May 29, 2023 3 hours ago, CruisingClaire said: I have been getting the error 502 with a new computer after the Celebrity logon page for weeks. I have not figured out how to fix it. I have tried using Chrome, Edge, and clearing the cache and cookies and rebooting. I have stopped the McAfee antivirus firewall and Chrome McAfee extension, but it still gives me the error. However, on my old computer using Chrome, I can log in just fine. Also, the app works on my phone. You responded to a post that is over a month old. Link to comment Share on other sites More sharing options...
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