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Everything posted by Jim_Iain
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I read a response today I believe on FB that someone received a reply from Celebrity to your question. If I recall correctly they said that tender will be operational all night long but only once an hour after 11PM. They also indicated Shuttles would only be operational up until something like 10PM and then resume next morning
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You are correct. I remember always getting it with Room Service while in a Suite. Didn't think of that.
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Car service from Southampton to Heathrow Airport
Jim_Iain replied to rheasue38's topic in Oceania Cruises
I have also used Blacberrycars and was very pleased. MiniVan approx £170 -
They have 3 types of OJ on Celebrity. 1. Regular = Frozen Concentrate 2. Premium = Fresh Squeezed at a factory and similar to that you find in the refrigerated section of the Grocery Store 3. Fresh Squeezed - Only available at Luminae, Retreat Lounge, Blu and the CC Elite+ Breakfast. I had this explained by the waitress who had to get up at 4:00 each morning to prepare the fresh squeezed. She actually told me how many pitchers she squeezed for each location but of course don't remember that detail. I have tried the fresh pressed OJ at Spa Cafe and really wasn't impressed. Not sure how they prepare theirs. Possibly I would have enjoyed it without all the other stuff they mix in it.
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If you really want a preview you can use the Celebrity App. If you just want to see the Menu and Prices select your ship and a current sailing - Go to Dining and Select Tuscan - Just above the Reserve Button there will be a link to the Menu
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Ahh..... was hoping to sail with you again.
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Yes. I have use it often
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Purchased FCC- is it automatically refunded
Jim_Iain replied to chisoxfan's topic in Celebrity Cruises
Just doing a quick calculation - If you purchased the Future Cruise Certificate in October the 6 months for a refund does not happen until April. I purchased 2 myself in December and have only booked one cruise so will also be watching for a refund after 6 months. With the new terms of no refund of the deposit they will be the last ones I buy. At times I think Celebrity enjoys shooting themself in the foot. -
Thanks for your post. What a way to start your vacation. The positive is that it can only get better.
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Joan, Are you on Solstice TransPacific?
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Thanks Terry --- Gives us some idea. For our Solstice TP the Shoreside originally told me that checkin would begin at 1:00 since we were not leaving until 6:30. ChekIn opened yesterday and first time is 12:00 noon. I checked again last night and all of the 12 and 12:30 are now gone in less than 2 days
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They have it located on Deck 12 forward of the Movie Screen. It is shared with Basketball and Tennis.
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Yes... they dropped it as an option to buy about 2 months ago. You can still get it as a perk but not as a stand alone purchase.
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No... that isn't possible. As soon as you log on the second one the other gets knocked off the air.
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Forbes rates Celebrity #3 in Customer Service ----
Jim_Iain replied to Jim_Iain's topic in Celebrity Cruises
Here are the top cruise lines for customer service in 2024, according to the survey: 1. Viking 2. Holland America 3. Celebrity 4. Disney 5. Seabourn -
@terrydtx I was looking for you Live post for Edge earlier this year and couldn't find it. I believe you joined Edge in Sydney for the first leg of your B2B. Was curious how embarkation was in Sydney. Specifically do they have a Retreat Lounge and if you know when Luggage Drop off opened. When I was there I was on a B2B out of Singapore so didn't go through the process..
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Forbes rates Celebrity #3 in Customer Service ----
Jim_Iain replied to Jim_Iain's topic in Celebrity Cruises
I agree with all the comments. I was awestruck when I read it. Definitely out of touch with reality. All they would have to do is read page one of CC Celebrity Forum to hear a totally different story. -
Millennium and Summit both had a complete Revolution - All staterooms were updated to the driftwood color and all new carpeting and softgoods, Michael's Club converted to Retreat Lounge and both have Retreat Sun Decks. In addition the shops and Rendezvous were updated. If I recall nothing done to Cellar Master, Al Bacio, MDR, BLU, Luminae or the theater.
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We took one and Denali was the highlight of the trip. With @Northern Aurora reporting the road is closed would really be a disappointment. When we did the tour - Included Hotel for Each Night Bus Transportation Free Water and Hard Candy on Bus Train trip portion of the tour Guide and Driver Porter Service delivery of bags to and from your room each evening Not Included: Meals Drinks Tours except those included on the tour - Optional additional excursions are available at each stop. Gratuities Breakfast on the Train
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Hmmm... I got a chuckle out of this..... From the welcome drinks to the gift baskets on board. I want some of what they've been smoking. 3. Celebrity Readers liked Celebrity because it has a reputation for caring about the smallest details. From the welcome drinks to the gift baskets on board, the cruise line is a truly premium experience (and has premium prices to go with it). Behind the scenes, Celebrity invests heavily in crew training and ensures a low guest-to-staff ratio. Celebrity has also invested in technology to ensure a better customer service experience, including virtual reality excursions and smartphone apps that allow you to control everything in your cabin from the lights to the thermostat. And when it comes to complaints, my advocacy team almost never hears from Celebrity customers. https://www.forbes.com/sites/christopherelliott/2024/02/24/these-cruise-lines-have-the-best-customer-service-in-2024/?sh=771a0bd3d3eb
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Just one warning. The new policy on the certificates is that if you don't book something within one year you loose your $200 deposit. In the past it was refunded.
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Those octopus cables are fantastic. Really cuts down on the number of cables I use to bring.