iancal Posted December 28, 2013 #1 Share Posted December 28, 2013 Can a Princess expert answer this one? We have a South American Cruise booked for Feb/March. Princess is oversold. They have made the following offer. Rebook at no charge the cruise to a 2015 sailing and 1) be upgraded from a balcony to a mini suite and 2) the $4800. that we paid for the cruise will be given to us in the form of an on board credit that must be used on the rebooked cruise. It seems to me that we would have a great deal of trouble using a $4800 on board credit, or getting value from it. So I wonder if we should wait it out and see if the offer gets better or if the parameters of the offer will change to our benefit? We are ambivalent at this point but if the offer changed to a refund of our $4800. instead of an OBC or even a credit against a future cruise we would be more predisposed to accept. Air is booked but on points so minimal dollar loss there. Any advice or experiences to share? Thanks. Link to comment Share on other sites More sharing options...
Loonbeam Posted December 28, 2013 #2 Share Posted December 28, 2013 You could always make a counter offer - ask for all or part of it as an FCC. Depends on how overbooked they area. Personally, I'd be inclined to take it and book something else this year if you have the flexibility. It's worth noting than OBC can be used to get chips from the casino and cashed in chips are refundable as cash end of trip. Can a Princess expert answer this one? We have a South American Cruise booked for Feb/March. Princess is oversold. They have made the following offer. Rebook at no charge the cruise to a 2015 sailing and 1) be upgraded from a balcony to a mini suite and 2) the $4800. that we paid for the cruise will be given to us in the form of an on board credit that must be used on the rebooked cruise. It seems to me that we would have a great deal of trouble using a $4800 on board credit, or getting value from it. So I wonder if we should wait it out and see if the offer gets better or if the parameters of the offer will change to our benefit? We are ambivalent at this point but if the offer changed to a refund of our $4800. instead of an OBC or even a credit against a future cruise we would be more predisposed to accept. Air is booked but on points so minimal dollar loss there. Any advice or experiences to share? Thanks. Link to comment Share on other sites More sharing options...
icat2000 Posted December 28, 2013 #3 Share Posted December 28, 2013 (edited) It would be the flights that.would concern me. You cant change them yet and have no idea what they would cost as they havent been released. Do you lose the flight money all together if you cancel. Reading your posty again, i see you booked.them on points. Can you still do that in 2015. Edited December 28, 2013 by icat2000 Link to comment Share on other sites More sharing options...
hpeabody Posted December 28, 2013 #4 Share Posted December 28, 2013 I recently accepted a "move over" offer myself (Though I was not as high a category as you) I was told the $ refund would be given as OBC on the new cruise .... BUT the agent said it is REFUNDABLE OBC. I was given a specific phone number to call him back if I needed. I would call Princess back and ask again to clarify about the refundability of the OBC. I would have preferred it given as FCC (future cruise credit), but this can work for me. PS, I was not given an option to "think about it" I had to say yes on the spot or he would go on to another passenger. Link to comment Share on other sites More sharing options...
caribill Posted December 28, 2013 #5 Share Posted December 28, 2013 (edited) Can a Princess expert answer this one? We have a South American Cruise booked for Feb/March. Princess is oversold. They have made the following offer. Rebook at no charge the cruise to a 2015 sailing and 1) be upgraded from a balcony to a mini suite and 2) the $4800. that we paid for the cruise will be given to us in the form of an on board credit that must be used on the rebooked cruise. It seems to me that we would have a great deal of trouble using a $4800 on board credit, or getting value from it. This type of offer usually comes with cash back at the oend of the cruise if you did not spend all of the OBC. So I wonder if we should wait it out and see if the offer gets better or if the parameters of the offer will change to our benefit? We are ambivalent at this point but if the offer changed to a refund of our $4800. instead of an OBC or even a credit against a future cruise we would be more predisposed to accept. Air is booked but on points so minimal dollar loss there. They are not waiting for you to decide. If they do not hear from you (or possibly already) they will make the offer to someone else. They will also usually cover the cost of redepositing your airline points. Any advice or experiences to share? Thanks. see above in red Edited December 28, 2013 by caribill Link to comment Share on other sites More sharing options...
Pia1913 Posted December 28, 2013 #6 Share Posted December 28, 2013 I recently accepted a "move over" offer myself (Though I was not as high a category as you) I was told the $ refund would be given as OBC on the new cruise .... BUT the agent said it is REFUNDABLE OBC. I was given a specific phone number to call him back if I needed. I would call Princess back and ask again to clarify about the refundability of the OBC. I would have preferred it given as FCC (future cruise credit), but this can work for me. PS, I was not given an option to "think about it" I had to say yes on the spot or he would go on to another passenger. Any moveover offer I've known gives you at least 24 hours. Link to comment Share on other sites More sharing options...
crackupforlaughs Posted December 28, 2013 #7 Share Posted December 28, 2013 A few years ago we got a call to change our cruise date to the week after ours was to leave and they would upgrade us to a full suite (from a mini) and refund half of our money. I recall that it was initially listed as OBC, but we didn't spend that much so when I checked out, I was given quite a wad of cash. Link to comment Share on other sites More sharing options...
Ethel5 Posted December 28, 2013 #8 Share Posted December 28, 2013 I could easily spend it in the Jewelry shop! And the casino would get their share too!:D Link to comment Share on other sites More sharing options...
scrider Posted December 28, 2013 #9 Share Posted December 28, 2013 We just accepted a moveover offer to change to a cruise, same date, same cruise in 2015. We're being upgraded in room, and getting the price of the cruise in OBC. Any unused OBC will be reimbursed to us. Since our travel arrangements were made through Princess, they are cancelling everything and just re-doing it for the next cruise. Basically, we're getting a suite, and a free cruise for putting off our trip for a year. What's not to like????? Being retired and able to travel whenever makes a BIG difference. Link to comment Share on other sites More sharing options...
Pam in CA Posted December 28, 2013 #10 Share Posted December 28, 2013 I would take it in a heartbeat, particularly since the $4,800 is refundable at the end of the cruise. I'd get a massage, buy some jewelry, book a cabana in the Sanctuary, maybe even book the tour that flies to Antarctica and lands there. Link to comment Share on other sites More sharing options...
Rare Coral Posted December 28, 2013 #11 Share Posted December 28, 2013 I would re-clarify it with Princess - every Move Over offer I have been given has said that the OBC is refundable at the end of the cruise if you don't use it. Link to comment Share on other sites More sharing options...
Rare Coral Posted December 28, 2013 #12 Share Posted December 28, 2013 Any moveover offer I've known gives you at least 24 hours. I have called back on a few offers within hours and the offer was no longer available. Other times, they have continued to contact my agent every day with a better offer for several days. It all depends on how others respond. Link to comment Share on other sites More sharing options...
Belle Posted December 28, 2013 #13 Share Posted December 28, 2013 What OBC you don't use you get it back. Go the last night..give you cash on what you haven't spent. If it's a lot might be a check..don't know. When they give you this deal..... YOU GET THE MONEY BACK. Link to comment Share on other sites More sharing options...
Printerman Posted December 28, 2013 #14 Share Posted December 28, 2013 Hi New Member: We will be on the Ocean Princess on 4/3/15 Singapore to Dover 60 + day's.... If you will be on this cruise we would like to meet.... Chat with you soon.... Link to comment Share on other sites More sharing options...
Ethel5 Posted December 29, 2013 #15 Share Posted December 29, 2013 Hi New Member: We will be on the Ocean Princess on 4/3/15 Singapore to Dover 60 + day's.... If you will be on this cruise we would like to meet.... Chat with you soon.... Welcome to CC..... Here is the Roll Call for your cruise. There will be many people there with all kinds of info. http://boards.cruisecritic.com/showthread.php?t=1855777 Link to comment Share on other sites More sharing options...
iancal Posted December 29, 2013 Author #16 Share Posted December 29, 2013 Thanks all. I have instructed our TA to accept the offer conditional on any unused OBC being credited back to us at the end of the cruise. We have an open schedule so this is not an issue. We already have a alternate last minute cruise in mind and fortunately our surrounding land reservations can be cancelled. Link to comment Share on other sites More sharing options...
Sillyjilly Posted December 29, 2013 #17 Share Posted December 29, 2013 I could easily spend it in the Jewelry shop! And the casino would get their share too!:D Exactly! Wouldn't that be the funnest cruise ever? spend, spend, spend to your heart's content. I'd be all over that. Link to comment Share on other sites More sharing options...
MaChere Posted December 29, 2013 #18 Share Posted December 29, 2013 We just accepted a moveover offer to change to a cruise, same date, same cruise in 2015. We're being upgraded in room, and getting the price of the cruise in OBC. Any unused OBC will be reimbursed to us. Since our travel arrangements were made through Princess, they are cancelling everything and just re-doing it for the next cruise. Basically, we're getting a suite, and a free cruise for putting off our trip for a year. What's not to like????? Being retired and able to travel whenever makes a BIG difference. The key....being able to travel whenever. We aren't retired and vacation days are specific and not easily changed. Sounds like a winning deal if retired and can travel whenever! Link to comment Share on other sites More sharing options...
satxdiver Posted December 29, 2013 #19 Share Posted December 29, 2013 I would jump on that in a heartbeat. We are scheduled for a South American cruise in early 2015. Is there hope they will overbook it? Oh please say yes! We are retired of course and are flexible. Link to comment Share on other sites More sharing options...
iancal Posted December 30, 2013 Author #20 Share Posted December 30, 2013 Thanks for the comments. We took the offer. We had a con call with our TA and Princess this morning and accepted the offer. It includes selecting any 14 day cruise gratis, they will cover the costs of cancelling our air reward tickets, they will upgrade us to a mini suite, and they will refund any portion of the fare on our cancelled fare that is not used onboard the free fare. We are very, very pleased. Link to comment Share on other sites More sharing options...
Rare Tak8 Posted December 30, 2013 #21 Share Posted December 30, 2013 You could buy some great wine (insert alcohol of your choice) with the money. Seems like a lot, but you could treat yourself well. Link to comment Share on other sites More sharing options...
Happy2cruise Posted December 31, 2013 #22 Share Posted December 31, 2013 Great offer.....have a great time;);) Link to comment Share on other sites More sharing options...
HRPro Posted December 31, 2013 #23 Share Posted December 31, 2013 Sounds like a fabulous offer--enjoy!!! Link to comment Share on other sites More sharing options...
Rare cruisequeen4ever Posted January 12, 2014 #24 Share Posted January 12, 2014 Congrats! That is quite a delightful offer! I look forward to the days of freedom that would enable us to partake of such an offer! Happy cruising! Link to comment Share on other sites More sharing options...
dtb55 Posted January 12, 2014 #25 Share Posted January 12, 2014 Can a Princess expert answer this one? ...It seems to me that we would have a great deal of trouble using a $4800 on board credit, or getting value from it. ... Any advice or experiences to share? Thanks. I had a similar situation once. My three kids were asked to give up their mini suites and were upgraded to a suite and we were given $10,000 in OBC. We managed to blow $7,000 on a two week cruise and we received a check for the remaining about two weeks later. It was nice to not have to worry about spending on the cruise. We had a blast. Denise Link to comment Share on other sites More sharing options...
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