SherriZ366 Posted January 25, 2017 #1226 Share Posted January 25, 2017 Romina's last name is spelled Gheorghe. Thanks for information -- I corrected the Googledoc: https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
CAT GIRL Posted January 25, 2017 #1227 Share Posted January 25, 2017 Ok, so Alan del Fierro is in the Diamond Lounge on the Rhapsody for a short time. He will be there until March 4th and then goes on vacation. He returns to the Navigator as Suite Concierge on April 14th. Link to comment Share on other sites More sharing options...
gagirl7143 Posted January 25, 2017 #1228 Share Posted January 25, 2017 Ok, so Alan del Fierro is in the Diamond Lounge on the Rhapsody for a short time. He will be there until March 4th and then goes on vacation. He returns to the Navigator as Suite Concierge on April 14th. Maybe with Alan as Suite Concierge the NV will get their loyalty program fixed. He was swamped in Dec trying to make up fro all the incompetence in CL and at the loyalty desk. He worked like a mad man in the D lounge. He definitely needs to be in the CL. Glad he will be leaving NV. He needs a rest. Link to comment Share on other sites More sharing options...
jamon Posted January 31, 2017 #1229 Share Posted January 31, 2017 What do I use to email the concierge lounge on the Rhapsody...also how do you underline???thanks Link to comment Share on other sites More sharing options...
cruisestan2 Posted January 31, 2017 #1230 Share Posted January 31, 2017 Thanks for that. We sail NV Sunday. Will look forward to meeting her. Should I say hi for you? Hope you have a great cruise:D, you are in good hands Link to comment Share on other sites More sharing options...
Green Recruit Posted January 31, 2017 #1231 Share Posted January 31, 2017 Maybe with Alan as Suite Concierge the NV will get their loyalty program fixed. He was swamped in Dec trying to make up fro all the incompetence in CL and at the loyalty desk. He worked like a mad man in the D lounge. He definitely needs to be in the CL. Glad he will be leaving NV. He needs a rest. Saw Alan on Rhapsody last week. There have been some MAJOR shakeups on Navigator since we were on last Oct/Nov. New captain, hotel director, loyalty ambassador, etc. All for the better... we are onboard right now and enjoying it! Teri Link to comment Share on other sites More sharing options...
Green Recruit Posted January 31, 2017 #1232 Share Posted January 31, 2017 Current Diamond Concierge on Navigator is Kevin Nitesh Dursany. Teri Link to comment Share on other sites More sharing options...
ARCruisinNana Posted January 31, 2017 #1233 Share Posted January 31, 2017 Saw Alan on Rhapsody last week. There have been some MAJOR shakeups on Navigator since we were on last Oct/Nov. New captain, hotel director, loyalty ambassador, etc. All for the better... we are onboard right now and enjoying it! Teri Who is the new captain, hotel director and LA? Is Nadja in the CL? I may find all new faces when I cruise on 2/12[emoji15]. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
SherriZ366 Posted February 1, 2017 #1234 Share Posted February 1, 2017 Current Diamond Concierge on Navigator is Kevin Nitesh Dursany. Teri Thanks for the info -- I updated the Google Doc https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Link to comment Share on other sites More sharing options...
jamon Posted February 1, 2017 #1235 Share Posted February 1, 2017 What do I use to email the concierge lounge on the Rhapsody...also how do you underline???thanks does anyone have the answer to this??? Link to comment Share on other sites More sharing options...
travelgoddess1 Posted February 1, 2017 #1236 Share Posted February 1, 2017 (edited) does anyone have the answer to this??? For future reference, if you click on the link in the post above yours, there is a spreadsheet containing the email addresses of each ship. RH_Concierge@rccl.com Underscore between RH and Concierge. Edited February 1, 2017 by travelgoddess1 Link to comment Share on other sites More sharing options...
Green Recruit Posted February 1, 2017 #1237 Share Posted February 1, 2017 Who is the new captain, hotel director and LA? Is Nadja in the CL? I may find all new faces when I cruise on 2/12[emoji15]. Sent from my iPad using Forums Captain - Mal Bardsnes Hotel Director - Kevin Thorogood LA - Tiela Hagen CL - Nadja Durdevic See you on the 12th! Teri Link to comment Share on other sites More sharing options...
ARCruisinNana Posted February 1, 2017 #1238 Share Posted February 1, 2017 Captain - Mal Bardsnes Hotel Director - Kevin Thorogood LA - Tiela Hagen CL - Nadja Durdevic See you on the 12th! Teri Thanks for the info!! Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
SherriZ366 Posted February 2, 2017 #1239 Share Posted February 2, 2017 For future reference, if you click on the link in the post above yours, there is a spreadsheet containing the email addresses of each ship. RH_Concierge@rccl.com Underscore between RH and Concierge. Thanks Karen -- I try to post a link to the GoogleDoc when I post: https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
cruising grandma Posted February 2, 2017 #1240 Share Posted February 2, 2017 Thanks Karen -- I try to post a link to the GoogleDoc when I post: https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Freedom isn't on the Diamond Lounge list. Anyone know who DL concierge is or who will replace Rahul in CL when he goes to Grandeur? Link to comment Share on other sites More sharing options...
sellwingri Posted February 2, 2017 #1241 Share Posted February 2, 2017 As of last week, the suite concierge on Brilliance is Patricia. I apologize that I don't remember her last name. Link to comment Share on other sites More sharing options...
maria1122 Posted February 2, 2017 #1242 Share Posted February 2, 2017 Just off the Anthem and we had Ricardo. He is first class. I have never had a concierge who walked around taking drink orders and bringing them. Always stopped to say hello and if there was anything he could do for us. Looking forward to seeing him again in 3 weeks. He is just another reason why we have 8 upcoming cruises on the Anthem. Link to comment Share on other sites More sharing options...
golfpccc Posted February 2, 2017 #1243 Share Posted February 2, 2017 Liberty - SL Concierge is Carlos Ortiz DL - Anis Tebbeb Anis goes on vacation 3/5 and Jorge Gutierrez is scheduled to be in DL. Link to comment Share on other sites More sharing options...
internetwhiz Posted February 2, 2017 #1244 Share Posted February 2, 2017 Liberty - SL Concierge is Carlos Ortiz DL - Anis Tebbeb Anis goes on vacation 3/5 and Jorge Gutierrez is scheduled to be in DL. How long until Carlos is gone? Link to comment Share on other sites More sharing options...
Clarea Posted February 2, 2017 #1245 Share Posted February 2, 2017 As of last week, the suite concierge on Brilliance is Patricia. I apologize that I don't remember her last name. I believe it's D'Costa. Link to comment Share on other sites More sharing options...
okimot Posted February 2, 2017 #1246 Share Posted February 2, 2017 WE first met Ricardo when we were invited to the Naming ceremony on the Independence in Southampton. Have seen him several times since. Have also met Raj. They were both very good concierge. Saw Jaquie Yabut last year on the Independence. Hope to see her again as we are on the Independence in May and June 2017 sailing from Southampton Link to comment Share on other sites More sharing options...
golfpccc Posted February 2, 2017 #1247 Share Posted February 2, 2017 (edited) How long until Carlos is gone? Don't know for sure but Carlos will leave when Anis returns from Vacation. There is a good chance he won't return to RCCL. Carla Edited February 2, 2017 by golfpccc Link to comment Share on other sites More sharing options...
internetwhiz Posted February 2, 2017 #1248 Share Posted February 2, 2017 Don't know for sure but Carlos will leave when Anis returns from Vacation. There is a good chance he won't return to RCCL. Carla I'm trying so hard to be nice. I know everyone may have different thoughts and likes in concierges. I just didn't realize how different things could be until we had MJ on Vision in the fall. amazing. Link to comment Share on other sites More sharing options...
cruising grandma Posted February 2, 2017 #1249 Share Posted February 2, 2017 I'm trying so hard to be nice. I know everyone may have different thoughts and likes in concierges. I just didn't realize how different txhings could be until we had MJ on Vision in the fall. amazing. MJ is superb!! He even came looking for me to help me with my luggage when I was moving from Brilliance to Vision!! We've met many nice ones, but he's one of the top few!:) Link to comment Share on other sites More sharing options...
internetwhiz Posted February 2, 2017 #1250 Share Posted February 2, 2017 MJ is superb!! He even came looking for me to help me with my luggage when I was moving from Brilliance to Vision!! We've met many nice ones, but he's one of the top few!:) We loved MJ. I hope he's on Vision when we are on in January from Galveston. Link to comment Share on other sites More sharing options...
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